balanced scorecard step by step for government and nonprofit agencies

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Balanced Scorecard

Author : Paul R. Niven
ISBN : 1118045262
Genre : Business & Economics
File Size : 81. 68 MB
Format : PDF, ePub
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This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

Balanced Scorecard Step By Step For Government And Nonprofit Agencies

Author : Paul R. Niven
ISBN : 9780471475446
Genre : Business & Economics
File Size : 46. 80 MB
Format : PDF, ePub, Docs
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The Balanced Scorecard is the leading methodology for implementing performance management systems and improving efficiency. Focusing directly on the public and not-for-profit sectors, this book helps these organizations overcome the unique challenges they face when implementing a Balanced Scorecard. Guides government and nonprofit organizations through the implementation of a performance management system using the Balanced Scorecard. Authors bring a wealth of implementation knowledge and experience to this book, leading to hands-on, practical guidance and tips to that ensure success. Identifies and tackles head-on the serious obstacles unique to the world of government and nonprofits in implementing the balanced scorecard methodology. Includes action plans to walk the reader through specific implementation challenges.

Balanced Scorecard

Author : Paul R. Niven
ISBN : 9780470327982
Genre : Business & Economics
File Size : 35. 23 MB
Format : PDF, Docs
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This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

Balanced Scorecard Step By Step

Author : Paul R. Niven
ISBN : 0470893737
Genre : Business & Economics
File Size : 79. 22 MB
Format : PDF, Kindle
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PRAISE FOR Balanced Scorecard Step-By-Step: MaximizingPerformance and Maintaining Results, Second Edition "As a practitioner and thought leader, Paul Niven is superblybridging the gulf between BSC theory and application throughhands-on experiences and real-world case studies. The book providesa practical road map, step-by-step, to plan, execute, and sustain awinning scorecard campaign. Easy to read . . . tells a powerfulstory with lessons learned/best practices from global customerimplementations. Must-read for anyone interested in BSC orgrappling with how to create a strategically alignedorganization." —Vik Torpunuri, President and CEO, e2e Analytix "In Balanced Scorecard Step-by-Step, Second Edition, PaulNiven provides an intuitive and incredibly effective blueprint fortransitioning strategic ambition to execution. Paul's pragmaticapproach provides leaders with a tool for managing a company'sjourney from strategic ideas to world-class performance. TheBalanced Scorecard is a masterful tool for guiding companiesthrough transformation, and I speak from personal experience when Isay Paul's blueprint works! It is the most effective guide I haveseen. Balanced Scorecard Step-by-Step will serve any leaderwell if their ambition is to efficiently engage their teams inachieving a set of strategic goals." —Allan A. MacDonald, Vice President, Sales and CustomerSolutions Bell Canada National Markets "Paul Niven has done it again!!! With this book, he has furtheroperationalized the enlightened Balanced Scorecard concept into afully functional system that optimizes business execution andperformance!" —Barton Johnson, President, Financial Freedom Senior FundingCorporation, The Reverse Mortgage Specialist

Key Performance Indicators For Government And Non Profit Agencies

Author : David Parmenter
ISBN : 9780470944547
Genre : Business & Economics
File Size : 59. 60 MB
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Winning techniques and strategies for nonprofits and government agencies in creating successful and critical key performance indicators By exploring measures that have transformed businesses, David Parmenter has developed a methodology that is breathtaking in its simplicity and yet profound in its impact. Key Performance Indicators for Government and Nonprofit Agencies: Implementing Winning KPIs is a proactive guide representing a significant shift in the way KPIs are developed and used, with an abundance of implementation tools for government agencies and nonprofit groups. Implementation variations and short cuts for government and not-for-profit organizations How to brainstorm performance measures Templates for reporting performance measures A resource kit for a consultant who is acting as a coach / facilitator to the in-house project team Also by David Parmenter: Key Performance Indicators: Developing, Implementing, and Using Winning KPIs, Second Edition Filled with numerous case studies and checklists to help readers develop their KPIs, this book shows government agencies and nonprofits how to select and implement winning key performance indicators to ensure that their performance management initiatives are successful.

Balanced Scorecard Diagnostics

Author : Paul R. Niven
ISBN : 9780471746904
Genre : Business & Economics
File Size : 85. 18 MB
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The complete guide to analyzing and maximizing a company's balanced scorecard Presenting the next step for balanced scorecard implementation, Balanced Scorecard Diagnostics provides a step-by-step methodology for analyzing the effectiveness of a company's balanced scorecard and the tools to reevaluate balanced scorecard measures to drive maximum performance. CEOs, CFOs, CIOs, vice presidents, department managers, and business consultants will find all the essential tools for analyzing a balanced scorecard methodology to determine if it's running at maximum performance and for seamlessly implementing changes into the scorecard. Paul R. Niven (San Marcos, CA) is President of the Senalosa Group, a consulting firm exclusively dedicated to helping businesses get best-in-class performance. He is the author of two successful books, Balanced Scorecard Step-by-Step (0-471-07872-7) and Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies (0-471-42328-9), both from Wiley.

Balanced Scorecard Evolution

Author : Paul R. Niven
ISBN : 9781118939000
Genre : Business & Economics
File Size : 33. 40 MB
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The best plan is useless without effective execution The future of business has become so unpredictable that your five-year plan may be irrelevant next week. To succeed in the modern market, you must constantly assess your progress and adapt on the fly. Agility, flexibility, continual learning, and adaptation are the new rules of business success. A differentiating strategy is crucial, but it will only lead to competitive advantage if you execute it flawlessly. You'll succeed only if you have the right insight for strategic planning and the agility to execute your plan. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides the latest theory and practice from strategic planning, change management, and strategy execution to ensure your business is flexible, future ready, and primed for exceptional execution. Author Paul R. Niven guides you through the new principles of The Balanced Scorecard and shows you how to apply them to your planning and strategy execution endeavors. Read case studies that illustrate the theory and practice of strategic agility and execution Learn how to create the objectives, measures, targets, and strategic initiatives that can make your plan a reality Use the latest change management techniques to boost strategy execution success Gain the knowledge and tools you need to face your challenges head-on Motivate your employees to change behaviors toward plan accommodation Making a plan isn't enough. You must actually take steps to implement your plan, and this requires excellent leadership skills. Change can be hard, and your organization may be resistant. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution provides everything you need to make things happen.

Roadmaps And Revelations

Author : Paul R. Niven
ISBN : 9780470180013
Genre : Business & Economics
File Size : 70. 96 MB
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Roadmaps and Revelations: Finding the Road to Business Success on Route 101 A Business Fable Rory Newman's company is going through big changes—the kind no one likes—having been bought by a global competitor that is now shaking things up. His new boss's first order of business is to demand that Rory come up with a new process for strategic planning to guide the company as it struggles to reinvent itself in the marketplace. Up until now, the company's "strategic plans" were made up of visions in the former CEO's mind. Now, Rory's got five short days to develop, formalize, and deliver a winning strategic planning process. Rory planned to use a leisurely drive down the 101, en route to his wife's family reunion, to gather his thoughts, but things change when he halfheartedly agrees to pick up his wife's second cousin Sydney Wise from the airport. To his astonishment, Sydney turns out to be—instead of another maddening relative—a strategic planning guru, entrepreneur—and Rory's rescuer. Discover, along with Rory and Sydney, what strategic planning is really about, why it is important, and how to develop a simple yet powerful strategy your company can use to set it on the course to success. Through Rory's experience, you will find out why strategic planning is not something left to the "higher ups," but something in which everyone in an organization needs to be invested. An engrossing business fable on strategic planning that works, Roadmaps and Revelations reveals how to: Start with a consistent definition of strategy—everyone has to be on the same page if the process is going to work Examine your organization's core purpose and mission: the hub of the strategy wheel Define a strategy that is simple, straightforward, and easy for employees to act on Create a strategic plan that is organic and dynamic, not a clinical ooze of facts and figures Develop a strategy that fits with your corporate culture Communicate your plan as the story of your company's success in which every employee takes center stage Roadmaps and Revelations: Finding the Road to Business Success on Route 101 uses an entertaining storyline to walk you through the daunting process of creating a successful strategy. Sprinkled with practical examples and workable solutions for business executives, managers, and consultants, this motivating fable will put you on track toward creating a strategy for sustainable success.

Measuring The Impact Of Volunteers

Author : Christine Burych
ISBN : 9780940576742
Genre : Social Science
File Size : 88. 97 MB
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Measuring the Impact of Volunteers: A Balanced and Strategic Approach focuses on the long-accepted principle that simply counting “heads” and hours served does NOT give a full picture of the value of volunteer engagement in an organization. The authors adapt the concepts of the “balanced scorecard” performance measurement tool (developed by Kaplan and Norton in the 1990s) to the needs and challenges of volunteer resources management, creating a unique Volunteer Resources Balanced Scorecard (VRBSc). What results is a method for evaluating and planning a volunteer engagement strategy that aligns with the priorities and goals of the organization and the needs of its clients. As a planning tool, the VRBSc helps leaders of volunteers ensure that volunteer service is in sync with the overall goals of the organization. As an evaluation tool, the VRBSc allows decision makers to take an honest look at all aspects of volunteer involvement, balancing four different perspectives that, together, lead to success. Directors of volunteer resources can assess where volunteers are having the most impact and what they should be doing next. As a reporting tool, the VRBSc shows progress and achievements to stakeholders in concrete ways that are meaningful to them. Using illustrations, worksheets, and a comprehensive appendix including survey tools, this book takes readers step by step through the process of creating and using their own VRBSc. Readers will: • See how traditional measurement tools for volunteer engagement do not effectively demonstrate the value and extent of volunteer service • Follow the evolution of the balanced scorecard concept from businesses, to nonprofits, and now to volunteer resources • Develop their own Volunteer Resources Balanced Scorecard • Write meaningful reports that spark action from organization leaders

Cash Investment Management For Nonprofit Organizations

Author : John Zietlow
ISBN : 9780470144954
Genre : Business & Economics
File Size : 54. 9 MB
Format : PDF, Mobi
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The book every nonprofit financial officer needs Relevant for both large and small nonprofit organizations, Cash & Investment Management for Nonprofit Organizations effectively brings practical clarity to a potentially complicated topic, and explains how to use the best available methods and tools to help your organization achieve and maintain financial strength. This must-have book equips readers with a road map toward sound financial structure and strong internal controls, expertly offering helpful advice on everything financial officers need to know, including: * Knowing the appropriate financial target for your organization * The measures you can use to monitor and manage your organization's liquidity * Preserving your organization's financial integrity through internal controls * How to tap sources of cash to improve your cash flow * Making the most of your greatest potential ally in managing cash--your banking partner * Mobilizing and controlling cash * Disbursing cash efficiently while averting fraud * Harnessing information technology (IT) to better accomplish cash and investment management * Investing policies and practices for cash reserves * Investing policies and practices for endowments and other long-term investment purposes Written by financial professionals for financial professionals, Cash & Investment Management for Nonprofit Organizations provides essential tips and proven financial methods for improving and benchmarking your organization's practices. Discover how to become more effective in keeping your nonprofit financially healthy with the techniques and tools in Cash & Investment Management for Nonprofit Organizations.

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