conversational intelligence how great leaders build trust and get extraordinary results

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Conversational Intelligence

Author : Judith E. Glaser
ISBN : 9781351862073
Genre : Business & Economics
File Size : 21. 92 MB
Format : PDF
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The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Social Intelligence Power And Conflict

Author : M. Afzalur Rahim
ISBN : 9781351490290
Genre : Business & Economics
File Size : 78. 96 MB
Format : PDF
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This volume is focused on the social intelligence (SI) of leaders. SI is generally defined as the ability to be aware of relevant social situational contexts; to deal with the contexts or challenges effectively; to understand others' concerns, feelings, and emotional states; and to interact appropriately in social situations and build and maintain positive relationships with others. Beginning with a cross-cultural study of the social intelligence of leaders in the United States, the United Kingdom, Scotland, Hong Kong, and Thailand, the work moves on to discuss the influence of SI on creative performance. The findings of the study show that leaders' SI was positively associated with their creative performance in each of the five countries. Other contributions cover topics relating to SI such as social connection and executive compassion. In addition, the volume also features five book reviews, a list of books received, and a detailed case study, titled "Program Management for Global Software Development: A Case Study of the Windows Embedded Automotive Team" by Paul Gratton. The work will be of use to those studying business, management, and economics.

Educating For Responsible Management

Author : Roz Sunley
ISBN : 9781351284905
Genre : Business & Economics
File Size : 63. 93 MB
Format : PDF
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It is well known the global community is looking towards business to play its role in creating a just and fair economy. This increases the urgency and relevance of new approaches to management education that can engage and foster socially responsible leaders who are resilient, creative and innovative thinkers. Educating for Responsible Management profiles cutting-edge approaches to pedagogy for the Principles for Responsible Management Education (PRME) that go beyond current discussions of sustainability and corporate social responsibility content, to include a wider lens that highlights the processes of educating the next generation of responsible managers. The book draws together leading thinkers, practitioners and management education to share their practice and research on how management educators can prepare themselves, their students, the learning environment, and their teaching resources to meet these challenges. These conversations across practice lines highlight a range of innovative pedagogical approaches and methods used by responsible management educators around the world to provide effective learning experiences.

The Impact Of Confidence

Author : Timothy J. Ressmeyer, Ph.D.
ISBN : 9781506906515
Genre : Business & Economics
File Size : 67. 38 MB
Format : PDF, Mobi
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Confidence is the number one growth opportunity for leaders, according to executive and leadership coach Tim Ressmeyer, Ph.D. In this highly practical book, the author integrates insights and experience from his years working in nonprofits, higher education, corporate, and as an entrepreneur running a coaching company. The book uncovers the impact of confidence in seven critical dimensions of a leader's life including leadership, passion, connecting, change, advancement, relationships, and control. The author combines a unique perspective that acknowledges that every leader is also a person, and the intersection of the personal and professional cannot be ignored. Each chapter includes an innovative "Taking Action" section that provokes reflection and actions the reader can take to make the desired improvements. You're being coached to success right through to the very end of the book and beyond! The Impact of Confidence comes to life for the reader with examples of experiences Tim has had with coaching clients at all levels of organizations. Rather than just giving lists of things to do as a leader, the impactful skills and techniques unfold as he describes how they have been applied and brought about success for his clients. The result is an accessible narrative that makes you root for the client, and want to use the skills you just witnessed. The author's personal story is woven into an introduction that details his own successful journey of running a coaching business that was a pivot from his long career as a corporate executive. The transparency he shares of the highs and lows of making such a change helps the reader see him/herself in the realities of uncovering one's passion and having the confidence to step into areas they might have been reluctant to pursue. To help establish a framework for the leader reading the book, the author offers the 4 C's of Leadership as the first chapter. This aligns confidence with the other key leadership components of connecting, competence, and culture. He contends confidence is where it all begins, and it's helpful to see how that aligns with the three other impactful dimensions of leadership. Aspiring and successful leaders rely on cognitive frameworks to make sense of complex organizations, interpersonal relationships, and contexts. Tim Ressmeyer's extensive work as an executive coach helped him to formulate a practical and accessible framework for personal and professional growth in leadership capacity and resilience, built on the principles of confidence, connecting, competence, and culture. Tim's book is rich with stories from his own experience and those of his clients. He offers us a useful framework for building confidence authentically and provides exercises to help the reader apply principles to one's specific situation. It's a quick read filled with wisdom and insight and worth investing the time, whether one is at the beginning of a leadership journey or in search of a new adventure. Mark A. Heckler, Ph.D. President, Valparaiso University (IN) Keywords: Leadership, Coaching, Business, Personal Growth, Self-Help, Confidence, Success, Transition, Management, Fulfillment

Connecting Us

Author : Maree Burgess
ISBN : 9780244416546
Genre :
File Size : 81. 56 MB
Format : PDF, ePub
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Develop the engaged, goal kicking team you've always dreamed of. Did you know as part of an engaged and a dynamic team, you feel more energised and look forward to coming to work each day? Did you know when you are part of a toxic team, your energy is sucked away and your ability to think strategically, in innovative and creative ways disappears? Can you imagine a team where everyone gets along, has great conversations and works together to create and achieve amazing things? It can happen and the information and tools in this book will help you do that now. This is your personal guidebook as a leader to building high performing teams.

Ultimate Power

Author : Judith E. Glaser
ISBN : 098332882X
Genre : Leadership
File Size : 25. 55 MB
Format : PDF, Mobi
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The Resource Management And Capacity Planning Handbook A Guide To Maximizing The Value Of Your Limited People Resources

Author : Jerry Manas
ISBN : 9780071836197
Genre : Business & Economics
File Size : 80. 94 MB
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THE DEFINITIVE GUIDE TO MAXIMIZING LIMITED RESOURCES TO INNOVATE AND GROW Trying to accomplish too much with too few resources has become almost customary in business today. More often than not, though, all that we "accomplish" is delayed projects, mass confusion, and missed opportunities--not the achievement of business goals. The Resource Management and Capacity Planning Handbook helps you tackle the critical challenges of resource management and capacity planning head on by providing a proven tool for making the leap from chaos to control: the Capacity Quadrant, a framework for addressing visibility, prioritization, optimization of existing resources, and integrated planning and governance. The Resource Management and Capacity Planning Handbook demystifies the complexities of resource capacity and demand management and offers clear ways for maximizing your limited resources to drive business growth and sustainability. This groundbreaking guide includes: The latest benchmark data from a comprehensive study of resource management Case studies from organizations that have used the book's methods with great success Tools for overcoming common barriers and making decisions involving time capture, resource assignments, and competing priorities Recommendations on ownership of the organization's resource management and capacity planning functions Considerations for addressing the human side of resource management and capacity planning The Resource Management and Capacity Planning Handbook gives you the information, insight, and proven methods to take your company where it has never been before. PRAISE FOR THE RESOURCE MANAGEMENT AND CAPACITY PLANNING HANDBOOK "There are lots of leadership books, scores of human resources books, and plenty of project and portfolio management books. This is the first book dedicated to what is essentially the drivetrain of organizations--the effective use of its people toward its most important activities. This is Manas's best and most ambitious book yet." -- Judith E. Glaser, CEO, Benchmark Communications, Inc.; Chairman of The Creating WE Institute; and author of the bestselling Conversational Intelligence "Jerry's book and the Capacity Quadrant model he outlines give you a realistic view of your workforce and an approach to maximizing the 'people power' in your organization that's easy to understand and apply. It could very well help transform your company and make you a hero in the process!" -- Dave Garrett, President and CEO, ProjectManagement.com "Unlike lifeless products, people skills and capacity are difficult to measure and vary widely between 'good' days and 'bad' days. Manas steps nimbly through this minefield with solid evidence and practical advice--all laced together in an easy-to-read style." -- R. Max Wideman FCSCE, FEIC, FICE, FPMI "It didn't take me too long into reading when I realized how much we really needed this book. I wish we had it when we started implementing Resource Capacity Planning and Investment Planning. I will make sure all of my staff members have copies." -- Gary Merrifield, PMP, Manager, IT Project Delivery and Quality Assurance, Blue Cross Blue Shield of Louisiana "A great guide to the most important topic in management: how to maximize your limited people resources." -- Hans Heuschkel, Senior Business Intelligence Analyst/Project Manager, Swiss insurance company

The Lancet

Author :
ISBN : PRNC:32101074830678
Genre : Medicine
File Size : 83. 33 MB
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Business 2 0

Author :
ISBN : MINN:31951P00753784X
Genre : Electronic commerce
File Size : 69. 6 MB
Format : PDF
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The Epworth Herald

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ISBN : WISC:89063533020
Genre :
File Size : 57. 33 MB
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