critical incident management a complete response guide second edition

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Critical Incident Management

Author : Vincent Faggiano
ISBN : 9781439874547
Genre : Law
File Size : 46. 72 MB
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Terrorism threats and increased school and workplace violence have always generated headlines, but in recent years, the response to these events has received heightened media scrutiny. Critical Incident Management: A Complete Resource Guide, Second Edition provides evidence-based, tested, and proven methodologies applicable to a host of scenarios that may be encountered in the public and private sector. Filled with tactical direction designed to prevent, contain, manage, and resolve emergencies and critical incidents efficiently and effectively, this volume explores: The phases of a critical incident response and tasks that must be implemented to stabilize the scene Leadership style and techniques required to manage a critical incident successfully The National Incident Management System (NIMS) and the Incident Command System (ICS) Guidelines for responding to hazardous materials and weapons of mass destruction incidents Critical incident stress management for responders Maintaining continuity of business and delivery of products or services in the face of a crisis Roles of high-level personnel in setting policy and direction for the response and recovery efforts Augmented by Seven Critical TasksTM that have been the industry standard for emergency management and response, the book guides readers through every aspect of a critical incident: from taking initial scene command, to managing resources, to resolution, and finally to recovery and mitigation from the incident. The authors’ company, BowMac Educational Services, Inc., presently conducts five courses certified by the Department of Homeland Security. These hands-on "Simulation Based" Courses will prepare your personnel to handle any unexpected scenario. For additional information contact: 585-624-9500 or [email protected]

Critical Incident Management

Author : Alan B. Sterneckert
ISBN : 1420000047
Genre : Computers
File Size : 55. 34 MB
Format : PDF
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Most businesses are aware of the danger posed by malicious network intruders and other internal and external security threats. Unfortunately, in many cases the actions they have taken to secure people, information and infrastructure from outside attacks are inefficient or incomplete. Responding to security threats and incidents requires a competent mixture of risk management, security policies and procedures, security auditing, incident response, legal and law enforcement issues, and privacy. Critical Incident Management presents an expert overview of the elements that organizations need to address in order to prepare for and respond to network and information security violations. Written in a concise, practical style that emphasizes key points, this guide focuses on the establishment of policies and actions that prevent the loss of critical information or damage to infrastructure. CTOs, CFOs, Chief Legal Officers, and senior IT managers can rely on this book to develop plans that thwart critical security incidents. And if such incidents do occur, these executives will have a reference to help put the people and procedures in place to contain the damage and get back to business.

Mass Fatalities

Author : Peter R. Teahen
ISBN : 9781439849033
Genre : Political Science
File Size : 53. 4 MB
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A mass fatalities response goes far beyond returning the remains of a loved one to surviving family members. Those charged with this grim but critical responsibility will find themselves immersed in multiple tasks involving diverse individuals, organizations, and priorities. Mass Fatalities: Managing the Community Response examines multiple complex issues while providing practical guidance to communities and responders as they plan for, respond to, and recover from a mass fatalities incident. This book explores the immense array of tasks such as: Managing resources and personnel Protecting a potential crime scene Conducting a comprehensive search and recovery of the remains Identifying and returning the remains and personal effects Ensuring family members of the deceased are treated with compassion, dignity, and respect Making sure responders have the proper tools to complete their responsibilities Providing family members, responders, and the impacted community the necessary support to cope with the physical, spiritual, and emotional stressors of a mass fatalities incident The book explains in detail the functions performed at the mass fatalities operational sites, including the Disaster Site, Victim Identification Center, Family Assistance Center, and Staff Processing Center. It provides organizational charts with job descriptions detailing the roles and responsibilities for an effective leadership team and describes the management of the disaster site, presenting step-by-step procedures for search and recovery. The book also discusses the registration, initial interview, and Notification of Death for family members at the Family Assistance Center and covers best practices for the Victim Identification Center operations. Throughout, chapters emphasize the need for mental health services—exploring the essential elements of providing effective and compassionate support to surviving family members (including children), to responders and their families, and to the community. An increase in catastrophic disasters in recent years has highlighted the need for sound guidance outlining the protocol for handling these events. Mass Fatalities: Managing the Community Response is an indispensable resource for this formidable task. Peter Teahen discusses the book in a video on the CRC Press YouTube channel.

Community Resilience And Environmental Transitions

Author : Geoff Wilson
ISBN : 9781136504525
Genre : Social Science
File Size : 48. 5 MB
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This book discusses the resilience of communities in both developed and developing world contexts. It investigates the notion of ‘resilience’ and the challenges faced by local communities around the world to deal with disturbances (natural hazards or human-made) that may threaten their long-term survival. Using global examples, specific emphasis is placed on how learning processes, traditions, policies and politics affect the resilience of communities and what constraints and opportunities exist for communities to raise resilience levels.

The Elements Of Police Hostage And Crisis Negotiations

Author : James L Greenstone
ISBN : 9781136614668
Genre : Law
File Size : 81. 26 MB
Format : PDF, ePub, Mobi
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Run a safe and successful crisis negotiation—from start to finish! The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them reduces the negotiation procedures for hostage, barricaded, and suicide incidents to their basic elements, providing quick and easy access to the information you need-from the initial call-out to the final debriefing. Based on field-tested principles proven to work, the book also includes newly developed and highly specialized techniques for more experienced negotiators. Author James L. Greenstone provides a user-friendly, step-by-step guide to the intervention and negotiation process that will help you get the job done—right. Designed for day-to-day, on-the-scene use, The Elements of Police Hostage and Crisis Negotiations is a practical handbook for experienced professionals and novices that can also be used as a supplementary textbook for criminal justice, crisis intervention, and psychology coursework. Each chapter contains useful checklists, procedural notes, tables, strategy worksheets, and forms, and the book includes special indices for quick reference in addition to a traditional index. Dr. Greenstone, a police mental health consultant and psychologist who served as Director of the Psychological Services Unit of the Fort Worth Police Department in Texas, uses a simple and direct format that emphasizes procedures, action and results, leaving theoretical discussions for another time and place. The book examines the negotiation process from start to finish, including preincident preparations, first response responsibilities, responding to the call-out, arriving at the scene, preparing to negotiate, making contact, preparing for the surrender, post-incident tasks, preparing equipment, and more. Topics covered in The Elements of Police Hostage and Crisis Negotiations include: legal considerations telephone surveillance guidelines the Stockholm Syndrome working with S.W.A.T. and Tactical Emergency Medical Support dealing with the media recognizing “red flags” the issues of suicide debriefing the hostage team the 150 laws of hostage and crisis negotiation and the 10 most serious errors a negotiator can make The Elements of Police Hostage and Crisis Negotiations: Critical Incidents and How to Respond to Them is a practical guide that’s equally effective in the field, in training, and in the office.

Violence Assessment And Intervention

Author : James S. Cawood, CPP
ISBN : 1420071130
Genre : Law
File Size : 81. 79 MB
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Behavioral science has revealed a wealth of information concerning violence assessment in a wide variety of situations, but the challenge confronted by those dealing with potentially hostile populations is the effective application of this knowledge. Now in its second edition, Violence Assessment and Intervention: The Practitioner’s Handbook, Second Edition supplies concrete, practical approaches to applying behavioral science to threats of violence in communities, businesses, and schools, and describes how to effectively intervene to preserve the safety of victims. Grounded in the authors’ experience in successfully assessing and managing thousands of cases in a variety of contexts and environments, this practical handbook provides a precise methodology for analyzing potential threat situations and taking action before tragedy occurs. The book begins by demonstrating the violence risk assessment process from the point of the initial call and proceeds through the steps that quantify the situation and determine the appropriate response. The next section covers information gathering, victimology, and formulas and tools for risk assessment. Finally, the book explores organizational influences, ethics, security and consultation issues, and laws related to violence assessment. New to the Second Edition: Previous chapters updated New case histories Advice on how to obtain additional behavioral information in victim and witness interviews An examination of ethical problems caused by unqualified assessors A chapter on post-secondary education which addresses the problem of school shootings An in-depth look at which assessment tools work and which are ineffective The continued occurrence of terrorist attacks and mass murders in workplaces and schools makes the revision for this book a timely one. The authors’ presentation of practical, effective methods of violence risk assessment and intervention takes a step forward in protecting people at risk from these catastrophic and concerted acts of violence.

Emergency Response Guidebook

Author : U.S. Department of Transportation,
ISBN : 9781510726208
Genre : Reference
File Size : 83. 31 MB
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If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? Questions like these and more are answered in the 2016 update of the Emergency Response Guidebook. Learn how to identify symbols for vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

Electronically Stored Information

Author : David R. Matthews
ISBN : 9781315352299
Genre : Computers
File Size : 35. 38 MB
Format : PDF, Kindle
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Although we live in an era in which we are surrounded by an ever-deepening fog of data, few of us truly understand how the data are created, where data are stored, or how to retrieve or destroy data—if that is indeed possible. This book is for all of you, whatever your need or interest. Electronically Stored Information: The Complete Guide to Management, Understanding, Acquisition, Storage, Search, and Retrieval, Second Edition explains the reasons you need to know about electronic data. It also gets into great detail about the how, what, when, and where of what is known in legal circles as electronically stored information (ESI). With easy-to-understand explanations and guidelines, this book provides the practical understanding you need to effectively manage the complex world of ESI. Whether you are an attorney, judge, paralegal, business manager or owner, or just one of the ever-growing population of computer users, you will benefit from the information presented in this book.

Incident Response

Author : E. Eugene Schultz
ISBN : 1578702569
Genre : Computers
File Size : 37. 3 MB
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This guide teaches security analysts to minimize information loss and system disruption using effective system monitoring and detection measures. The information here spans all phases of incident response, from pre-incident conditions and considerations to post-incident analysis. This book will deliver immediate solutions to a growing audience eager to secure its networks.

Oxford Manual Of Major Incident Management

Author : Paul Hunt
ISBN : 9780191059308
Genre : Medical
File Size : 30. 89 MB
Format : PDF, Docs
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The Oxford Manual of Major Incident Management brings together and integrates the key facts for all those involved in major incident planning and response. This will be an invaluable resource for a wide range of professionals, from doctors across emergency medicine, public health, general practice, pre-hospital care, and communicable disease control, to nurses, emergency services, administrators and planners. Transport, industrial, and natural disasters have always necessitated a coordinated interagency, multi-professional response, and with the rising threat in terrorist incidents, that need has never been greater. The information base required to plan for and manage this response has now been collected together into a single user friendly volume, clearly describing the hazards and their management at all stages. This manual will be useful in planning for all types of major incident, acting as the basis for training, and as an aide-memoir during an event. Authoritative, comprehensive, and concise, this quick-reference guide will be of use to both established experts and to novices in the field.

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