crucial conversations tools for talking when stakes are high second edition business books

Download Book Crucial Conversations Tools For Talking When Stakes Are High Second Edition Business Books in PDF format. You can Read Online Crucial Conversations Tools For Talking When Stakes Are High Second Edition Business Books here in PDF, EPUB, Mobi or Docx formats.

Crucial Conversations Tools For Talking When Stakes Are High Second Edition

Author : Kerry Patterson
ISBN : 9780071772204
Genre : Business & Economics
File Size : 46. 54 MB
Format : PDF, Docs
Download : 255
Read : 1233

Get This Book


The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Conversations Tools For Talking When Stakes Are High Second Edition

Author : Kerry Patterson
ISBN : 9780071784948
Genre : Business & Economics
File Size : 34. 54 MB
Format : PDF
Download : 800
Read : 889

Get This Book


Learn to communicate best when it matters most; 16 exclusive videos demonstrating crucial conversation techniques show you how! The classic guide to conversing in high-impact situations, Crucial Conversations helps you get constructive results when emotions run high and opinions vary, in the workplace and beyond. It explains how to: Transform negative feelings into powerful dialog Make it safe to talk about almost anything Be persuasive, not abrasive Improve professional and personal relationships Impact productivity, quality, and safety in a positive way The exclusive videos illustrate the effectiveness of the crucial conversations method. These clips feature crucial conversation techniques in action, through case studies, reader stories, and interviews with the authors.

Crucial Conversations Tools For Talking When Stakes Are High Second Edition

Author : Kerry Patterson
ISBN : 9780071771320
Genre : Business & Economics
File Size : 47. 75 MB
Format : PDF
Download : 212
Read : 454

Get This Book


The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Crucial Accountability Tools For Resolving Violated Expectations Broken Commitments And Bad Behavior Second Edition Paperback

Author : Kerry Patterson
ISBN : 9780071829311
Genre : Business & Economics
File Size : 79. 81 MB
Format : PDF, ePub
Download : 267
Read : 433

Get This Book


Hold anyone accountable. Master performance discussions. Get RESULTS. Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently. PRAISE FOR CRUCIAL ACCOUNTABILITY: "Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager "The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada "Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O’Brien, CNN news anchor and producer "This book is the real deal.... Read it, underline it, learn from it. It's a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft

How To Start A Conversation And Make Friends

Author : Don Gabor
ISBN : 9781451611007
Genre : Self-Help
File Size : 80. 40 MB
Format : PDF, ePub
Download : 377
Read : 876

Get This Book


Now revised and updated for the digital era, the classic bestseller How to Start a Conversation and Make Friends has helped hundreds of thousands of people communicate with wit, confidence, and enthusiasm for more than a generation. Small-talk expert Don Gabor has completely revised and updated this definitive guide, showing how to combine essential techniques in the art of conversation with necessary skills for communicating in the twenty-first century. By following the simple and dynamic guidelines in this easy-to-read book, you’ll be ready to strike up a great conversation anytime, anywhere—whether you’re at a cocktail party or chatting online. Learn how to keep the conversation going by asking the right questions, using body language effectively, and avoiding conversation pitfalls. Combining his tried-and-true methods with a whole new section on communicating online and through social networking, Don Gabor shows you how to: · Identify your personal conversation style · Engage in online conversations using proper etiquette and security · Turn online conversations into face-to-face relationships · Boost your personal and professional speaking skills to the next level Packed with charts, hundreds of opening lines, real-life examples, FAQs, helpful hints, and solid professional advice, How to Start a Conversation and Make Friends will help you connect with others at home, work, online, in person, and everywhere in between.

Influencer The New Science Of Leading Change Second Edition

Author : Joseph Grenny
ISBN : 9780071808873
Genre : Business & Economics
File Size : 60. 5 MB
Format : PDF
Download : 547
Read : 1097

Get This Book


CHANGE YOUR COMPANY. CHANGE THE LIVES OF OTHERS. CHANGE THE WORLD. An INFLUENCER leads change. An INFLUENCER replaces bad behaviors with powerful new skills. An INFLUENCER makes things happen. This is what it takes to be an INFLUENCER. Whether you're a CEO, a parent, or merely a person who wants to make a difference, you probably wish you had more influence with the people in your life. But most of us stop trying to make change happen because we believe it is too difficult, if not impossible. We learn to cope rather than learning to influence. From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process--including robust strategies for making change inevitable in your personal life, your business, and your world. You'll learn how to: Identify high-leverage behaviors that lead to rapid and profound change Apply strategies for changing both thoughts and actions Marshal six sources of influence to make change inevitable Influencer takes you on a fascinating journey from San Francisco to Thailand to South Africa, where you'll see how seemingly "insignificant" people are making incredibly significant improvements in solving problems others would think impossible. You'll learn how savvy folks make change not only achievable and sustainable, but inevitable. You'll discover breakthrough ways of changing the key behaviors that lead to greater safety, productivity, quality, and customer service. No matter who you are or what you do, you'll never learn a more valuable or important set of principles and skills. Once you tap into the power of influence, you can reach out and help others work smarter, grow faster, live, look, and feel better--and even save lives. The sky is the limit . . . for an Influencer. PRAISE FOR INFLUENCER: "AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People "Ideas can change the world—but only when coupled with influence--the ability to change hearts, minds, and behavior. This book provides a practical approach to lead change and empower us all to make a difference." -- Muhammad Yunus, Nobel Peace Prize Winner "Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last." -- Sidney Taurel, Chairman and Chief Executive Officer, Eli Lilly and Company "If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant coworkers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide you in making the changes that put you in the driver's seat." -- Deborah Norville, anchor of Inside Edition and bestselling author

Great Business Teams

Author : Howard M. Guttman
ISBN : 0470428449
Genre : Business & Economics
File Size : 30. 99 MB
Format : PDF, Mobi
Download : 885
Read : 714

Get This Book


Understand and decode the inner workings of great business teams with the more than 30 in-depth examples in Great Business Teams: Cracking the Code for Standout Performance. Author Howard Guttman examines and dissects teams at top-management, business-unit, and functional levels and isolates five key factors that drive team performance to offer you insight into the ways these teams achieve success. Using this book, go directly to the marketplace to scrutinize teams in a variety of industries, evaluating the challenges they face and the methods they choose to manage these challenges.

Change Anything

Author : Kerry Patterson
ISBN : 0749955732
Genre : Change (Psychology)
File Size : 65. 88 MB
Format : PDF, Kindle
Download : 849
Read : 903

Get This Book


So often we want to make big changes in our lives, but lack the resolve to see them through. It seems we just can't summon the necessary willpower to take on these huge challenges - saving money, quitting smoking, increasing productivity, getting a promotion or pay rise, or losing weight. But here's the secret: willpower is not the answer. With a clearer understanding of the real forces that shape our actions, we can make better decisions, change our outlook, and rid ourselves of bad habits. CHANGE ANYTHING, reveals the Six Sources of Influence that affect our daily decisions and explains how you can make them work in your favour, helping you to achieve your goals. By learning how they apply to your life, you can put these subtle but strong forces to use in a positive way that brings real results. Based upon the latest psychological and medical research, this book details a variety of real world examples that will empower you to re-examine the way you go about your business and your life and will provide you with the tools to CHANGE ANYTHING.

Crucial Conversations

Author : Patterson
ISBN : 0070584796
Genre :
File Size : 20. 24 MB
Format : PDF, ePub, Docs
Download : 416
Read : 526

Get This Book


When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

Leadership And Self Deception

Author : Arbinger Institute
ISBN : 9781427087867
Genre : Self-Help
File Size : 31. 96 MB
Format : PDF
Download : 711
Read : 694

Get This Book


This edition tackles the issue of self-deception and provides methodologies to help people overcome it.

Top Download:

Best Books