glory lost and found how delta climbed from despair to dominance in the post 911 era

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Glory Lost And Found

Author : Seth Kaplan
ISBN : 0996990100
Genre :
File Size : 30. 18 MB
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"When the history book is written on the restructuring of this industry, Delta will be the greatest turnaround story in it." --Delta CEO Gerald Grinstein, December 19, 2006 Its reputation was now as tattered as the interiors of its airplanes. Delta Air Lines, on September 14, 2005, was nothing like the world-beating company it had been just five years earlier, let alone decades before that. On this day, Delta found itself surrounded by lawyers, dejectedly filing for bankruptcy. Few believed it could ever reclaim its perch atop the US airline industry. But it did. Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era tells the story of Delta's dramatic tumble into bankruptcy and how it climbed its way back to pre-eminence despite hurricane-force headwinds: high fuel prices, a hostile takeover bid, relentless competition, economic meltdowns and geopolitical shocks. This book stems from a decade of research and countless interviews by Airline Weekly's Seth Kaplan and Jay Shabat. It's a profile in leadership: Delta became not only the greatest turnaround story in its own industry but also one of the greatest in the history of corporate America. Delta did the unimaginable by simultaneously resurrecting its finances and the spirits of its employees and customers. And while redefining itself, Delta also redefined an industry.

From Worst To First

Author : Gordon Bethune
ISBN : 0471356522
Genre : Business & Economics
File Size : 67. 51 MB
Format : PDF
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Delta An Airline And Its Aircraft

Author : Ronald Edward George Davies
ISBN : 0962648302
Genre : History
File Size : 34. 36 MB
Format : PDF, Kindle
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Airline Without A Pilot

Author : Harry L. Nolan
ISBN : 0977207617
Genre : Business & Economics
File Size : 87. 81 MB
Format : PDF, ePub
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BOOK DESCRIPTIONThis is a book about leadership, which goes behind the incessant news stories for unique, never before published facts and insights from a classic success story and tragedy.The book is not the typical trip down 'memory lane', the template of many books about a corporation. Nor is it like the dozens of books today that focus on the airline industry. Instead, there are profound and valuable lessons in this book for any leader, whatever the future brings for Delta. While giving poignant examples from many companies, Delta Air Lines is the book's poster child of a Board of Directors' and a leader's dramatic effects on tens of thousands of people. It gives the reader the no holds barred, inside story of Delta's success, decline and path to bankruptcy...the lessons learned...and what it needs to do to take off again. Fresh answers are given to the often-asked question, "What happened to Delta?" It is based on extensive research, including behind-the-scenes information from 59 members of the "Delta family", the author's in-depth personal knowledge as a member of that family, and his broad experience as a business executive and management consultant.The book examines the leadership decisions by each of Delta's 7 CEO's and its Board of Directors. It then highlights the decisions that built a highly profitable company for decades and those that have brought it to bankruptcy?and draws universal leadership lessons from them.It is also about a remarkable group of people. As the book shows, Delta employees and retirees have been shining examples of commitment to its heritage - Service and Hospitality From The Heart - even when constrained by ineffective leaders. Part of the tragedy is the price they are now paying and will be paying for that ineffective leadership. The book is co-dedicated to the thousands of Delta employees and retirees who love what Delta once was and hope the current leaders have what it takes to restore it.This engaging, highly readable book gives the reader a fascinating inside look at a major U.S. corporation from both a business and a human perspective.


Author : Edward W. Said
ISBN : 0143027980
Genre : Asia
File Size : 59. 29 MB
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Now reissued with a substantial new afterword, this highly acclaimed overview of Western attitudes towards the East has become one of the canonical texts of cultural studies. Very excitingâ¦his case is not merely persuasive, but conclusive. John Leonard in The New York Times His most important book, Orientalism established a new benchmark for discussion of the West's skewed view of the Arab and Islamic world.Simon Louvish in the New Statesman & Society âEdward Said speaks for interdisciplinarity as well as for monumental erudition¦The breadth of reading [is] astonishing. Fred Inglis in The Times Higher Education Supplement A stimulating, elegant yet pugnacious essay.Observer Exciting¦for anyone interested in the history and power of ideas.J.H. Plumb in The New York Times Book Review Beautifully patterned and passionately argued. Nicholas Richardson in the New Statesman & Society


Author : Robert Gandt
ISBN : 0615611834
Genre : Airlines
File Size : 64. 34 MB
Format : PDF, Docs
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The Fall of Pan Am

The Southwest Airlines Way

Author : Jody Hoffer Gittell
ISBN : 0071458271
Genre : Business & Economics
File Size : 49. 10 MB
Format : PDF
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Through extensive research, the author gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times.

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