how may i help you

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May I Help You

Author : Heide Spruck Wrigley
ISBN : 0201099438
Genre : Business etiquette
File Size : 72. 29 MB
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Stresses interactive language use in the context of communicating with customers. Intended for intermediate-level adult students, this kit will assist students to develop the communication skills they will need in a variety of public contact positions, including retail sales clerk, hotel desk clerk or receptionist, fast food counterperson, field service repair person, etc.

How May I Help You

Author : Deepak Singh
ISBN : 9780520966475
Genre : Social Science
File Size : 55. 46 MB
Format : PDF
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In this moving and insightful work, Deepak Singh chronicles his downward mobility as an immigrant to a small town in Virginia. Armed with an MBA from India, Singh can get only a minimum-wage job in an electronics store. Every day he confronts unfamiliar American mores, from strange idioms to deeply entrenched racism. Telling stories through the unique lens of an initially credulous outsider who is “fresh off the plane,” Singh learns about the struggles of his colleagues: Ron, a middle-aged African-American man trying to keep his life intact despite health concerns; Jackie, a young African-American woman diligently attending school after work; and Cindy, whose matter-of-fact attitude helps Deepak adapt to his job and his new life. How May I Help You? is an incisive take on life in the United States and a reminder that the stories of low-wage employees can bring candor and humanity to debates about work, race, and immigration.

Captain Mark Styler Is My Name How May I Help You Today

Author : Robert D. Jensen
ISBN : 9781387022489
Genre : Fiction
File Size : 27. 46 MB
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Secrets. We all have them hidden somewhere in our past. Many are of little value, while others may be sources of embarrassment. But what if your secrets could hurt or harm those closest to you? Captain Mark Styler, who is blamed by his daughter and extended family for his wife Katherine's death. Chantal the Android, and her secret fugitive past Sara, the ship’s computer, who will cause trouble for all those that know her. These three individuals are living and working on the Marvel, a private merchant ship, each holding secrets that could result in dangerous circumstances. Despite the incredible odds that impact the hopes and expectations of each, "All that ends, ends well." Or does it?

May I Help You

Author : Jillian Mercer
ISBN : 9781741155112
Genre : Business & Economics
File Size : 25. 91 MB
Format : PDF, Kindle
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Nine rules for providing reliably stellar services to clients, both new and old, are detailed in this guide for small business owners.

May I Help You Pat The Bunny

Author : Golden Books
ISBN : 9780449817735
Genre : Juvenile Fiction
File Size : 40. 43 MB
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Children ages 0-4 can join Paul, Judy, and Bunny as they have fun helping Mummy and Daddy in this first-ever Little Golden Book based on the children's classic pat the bunny!

How May I Help You

Author : Stephen C. Broydrick
ISBN : 1556239890
Genre : Business & Economics
File Size : 57. 96 MB
Format : PDF, Kindle
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Who would have thought that someday you'd be able to withdraw money from a machine, buy gas by inserting a credit card into the pump, or apply for a loan by pushing buttons on your telephone? As technology progresses, contact with a customer-service representative will be narrowed to situations where something has gone wrong - a confusing or inaccurate bill, a delay in receiving an ordered product or service, or the breakdown of either hard or soft goods. How May I Help You? provides customer-service professionals with the tools that cut through a customer's anger and reveal solutions that create long-term satisfaction. Written in a easy-to-read and often humorous style, this handy resource explores why customers sometimes grow angry over seemingly minor frustrations, and what you and your staff can do to remain professional at all times. You'll also discover how to provide fast, friendly, and flexible service; deliver high-quality service to co-workers; blend state-of-the-art technology with caring human beings to create higher levels of customer satisfaction; empower staff members to improve the quality of customer service and think more creatively when customers make special requests. Packed with practical, useful ideas, this book is designed to be your workplace companion. In it, you'll find the answers to your toughest customer-service challenges.

May I Help You Said The Counselor

Author : Betty D. Tesh
ISBN : 9780595220304
Genre : Fiction
File Size : 83. 55 MB
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It's football season in West Deerfield and the town's in a frenzy: Will the high school's Golden Bucks reclaim their former glory? For Sevi Norwood, WDHS' newest counselor, the pigskin panic is but a noisy backdrop as she struggles to find her place on a hostile faculty and prove herself a worthy replacement for their former counselor, the recently deceased and highly venerated "Miss Ola" Leonard. When her beleaguered principal attempts to force her into "virtual dismissal," when a mysterious girl commits suicide on her front steps, and when a student aide reports nightmares of the perfect "Miss Ola" burning in hell, Sevi attempts to do what all good counselors do: make it better. Will she succeed, or will her first year as a school counselor be her last?

How Can I Help You

Author : Debashis Sarkar
ISBN : 9788184004144
Genre : Literary Collections
File Size : 86. 31 MB
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Customer is king. With rising consumer awareness and cut-throat competition, it is important to provide services which are differentiable and memorable for the consumer. With a ring side view to customer service, Debashis Sarkar—author, thought leader, and practitioner, who has held leadership positions with Unilever, Coca Cola, ICICI Bank, and now Standard Chartered—shares valuable observations about customer service excellence. How Can I Help You? hands you the strategies and tactics to retain and nurture your customers by laying down the five major pitfalls to be sidestepped while dealing with customer service. Richly illustrated with case studies and examples, this book is an essential read for every modern professional.

The Art Of Asking

Author : Amanda Palmer
ISBN : 9783732513284
Genre : Biography & Autobiography
File Size : 75. 88 MB
Format : PDF, ePub, Mobi
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Um Hilfe zu bitten fällt uns oft schwer, weil wir Angst haben, schwach und bedürftig zu scheinen. Eine völlig falsche Sichtweise, meint Amanda Palmer. Die Musikerin ist eine wahre Expertin darin, sich helfen zu lassen, bat sie doch bei unzähligen Gelegenheiten um die Unterstützung ihrer Fans. Dabei hat sie erfahren, dass der ausgetauschte Gefallen stets für beide Seiten ein Gewinn ist. Wer um Hilfe bittet, zeigt sich zwar verletzlich, erhält aber auch die Chance, Vertrauen zu beweisen und Beziehungen aufzubauen. Amanda Palmer hat ein großes Buch über Menschlichkeit geschrieben; über Ängste und Schwächen und über die Kraft der Güte und des Vertrauens.

How May I Help You Examining The Relationship Of Customer Focused Behaviors To Perceived Support For Customers

Author : Angelica D. Dadacay
ISBN : OCLC:957984345
Genre :
File Size : 84. 9 MB
Format : PDF, Mobi
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