intercultural communication training an introduction communicating effectively in multicultural contexts

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Intercultural Communication Training

Author : Richard W. Brislin
ISBN : 0803950756
Genre : Language Arts & Disciplines
File Size : 65. 75 MB
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This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.

The Global Intercultural Communication Reader

Author : Molefi Kete Asante
ISBN : 9781135048716
Genre : Language Arts & Disciplines
File Size : 87. 31 MB
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The Global Intercultural Communication Reader is the first anthology to take a distinctly non-Eurocentric approach to the study of culture and communication. In this expanded second edition, editors Molefi Kete Asante, Yoshitaka Miike, and Jing Yin bring together thirty-two essential readings for students of cross-cultural, intercultural, and international communication. This stand-out collection aims to broaden and deepen the scope of the field by placing an emphasis on diversity, including work from authors across the globe examining the processes and politics of intercultural communication from critical, historical, and indigenous perspectives. The collection covers a wide range of topics: the emergence and evolution of the field; issues and challenges in cross-cultural and intercultural inquiry; cultural wisdom and communication practices in context; identity and intercultural competence in a multicultural society; the effects of globalization; and ethical considerations. Many readings first appeared outside the mainstream Western academy and offer diverse theoretical lenses on culture and communication practices in the world community. Organized into five themed sections for easy classroom use, The Global Intercultural Communication Reader includes a detailed bibliography that will be a crucial resource for today's students of intercultural communication.

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey
ISBN : 9781506320267
Genre : Language Arts & Disciplines
File Size : 46. 18 MB
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In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication.

Effective Communication In Multicultural Health Care Settings

Author : Gary L. Kreps
ISBN : 0803947135
Genre : Language Arts & Disciplines
File Size : 83. 94 MB
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Today's health care system reflects a myriad of regional, ethnic, racial, socioeconomic, occupational, generational, and health-status cultural orientations. Effective Communication in Multicultural Health Care Settings lays the groundwork for effective navigation of this diverse health care system by providing innovative descriptions of relevant theory and research, presenting realistic case histories, and recommending specific communication strategies. This timely volume illuminates the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal: to help people get the most they can out of health care and facilitate the promotion of public health. The essential companion for health communication and multicultural communication courses, Effective Communication in Multicultural Health Care Settings is also an invaluable resource for anyone working within or utilizing the health care system. "Provides innovative descriptions of relevant theory and research, and realistic case histories, and recommends specific communication strategies to help health care professionals become effective communicators in a complex health care system and multicultural society." --Department of Education Planned Parenthood Federation of America, Inc. "The authors provide a highly organized structure to their book with chapters on intrapersonal, interpersonal, group, organization and societal levels of multicultural communication. The first three levels are peppered with interesting if not culturally relevant case histories." --Clinical Psychology Forum

Culturally Mindful Communication

Author : Dr Masami Nishishiba
ISBN : 9781351999069
Genre :
File Size : 48. 61 MB
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Intercultural communication is a necessary skill for those who work in the public and nonprofit sectors, and yet there is a dearth of literature available to help public and nonprofit professionals develop an ability to effectively communicate, interact, and lead in a multicultural society. Drawing on research in intercultural communication, psychology, and public and nonprofit administration, Culturally Mindful Communication provides useful strategies for students and practitioners of public service to improve their intercultural communication skills. Topics include: expectations for public and nonprofit professionals in today's multicultural society frameworks for assessing cultural differences and similarities verbal and nonverbal communication in the intercultural context stereotyping, prejudice, ethnocentrism, microagression, and social privilege as barriers for effective intercultural communication key considerations for effective multicultural teams approaches for effective multicultural community engagement, and leading with cultural mindfulness.? To facilitate student learning, several useful pedagogical features are employed throughout the book. The reader follows the stories of two fictional characters - Lavita, a cultural coordinator in city government, and Leo, a program manager at a nonprofit - in their intercultural communication challenges in public and nonprofit sectors. Mini-case stories called 'cultural moments' are incorporated to illustrate real-world intercultural communication examples and to invite application of the tools and concepts introduced in the text. Each chapter includes a set of discussion questions designed to build on the intercultural communication challenges of Lavita and Leo and the 'cultural moments' as well as activities that can be completed in class or as homework assignments. Designed to offer guidance to both current and would-be public servants, Culturally Mindful Communication will be required reading for Public Administration and Public Affairs courses that address diversity and cultural competence, as well as for practitioners looking to develop their intercultural leadership and communication skills.

Multicultural Public Relations

Author : Stephen P. Banks
ISBN : 0803948409
Genre : Business & Economics
File Size : 79. 59 MB
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Increasing emphasis is now placed upon the need for cultural awareness in business communication. This innovative book re-examines the nature of culture, diversity, public relations and communicative effectiveness. It establishes a broad-based and culture-sensitive theory of communication for public relations. It goes on to analyze the influence of different cultural perspectives on public relations practice in internal communication, community relations, communicating with activist audiences and international programmes. Going beyond traditional views of culture and multiculturalism to develop a core concept of stigmatized differences, this book provides clear, practical guidelines for understanding and communicating in multicultural settings.

Introducing Intercultural Communication

Author : Shuang Liu
ISBN : 9781473909113
Genre : Social Science
File Size : 86. 41 MB
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Introducing Intercultural Communication uses examples and case studies from around the world to situate communication theory in a truly global perspective. Covering the essentials from international conflict to migration and social networking, this book shows students how to master the skills and concepts at work in how we communicate and understand each other across cultural boundaries. Each chapter brings to life the links between theory and practice, and between the global and local, showing you how to understand the influence of your culture on how you view yourself and others. In this book: Theory boxes show you how to use key ideas in work contexts. Case studies from European, Chinese, Australian and American contexts give you a truly global perspective. Critical questions help you to challenge yourself. A full chapter gives practical tips on how to become an effective intercultural communicator. Annotated lists of further reading and free access to online SAGE journal articles assist you in your research. A companion website (https://study.sagepub.com/liu2e) provides you with exercise questions, as well as extended reading lists. This book will guide you to success in your studies and will teach you to become a more critical consumer of information.

Communicating Across Cultures

Author : Stella Ting-Toomey
ISBN : 1572304456
Genre : Language Arts & Disciplines
File Size : 25. 64 MB
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From high-level business negotiations to casual conversations among friends, every interpersonal interaction is shaped by cultural norms and expectations. Seldom is this more clearly brought to light than in encounters between people from different cultural backgrounds, when dissimilar communication practices may lead to frustration and misunderstanding. This thought-provoking text presents a new framework for understanding the impact of culture on communication and for helping students build intercultural communication competence. With illustrative examples from around the globe, the book shows that verbal and nonverbal communication involves much more than transmitting a particular message--it also reflects each participant's self-image, group identifications and values, and privacy and relational needs. Readers learn to move effectively and appropriately through a wide range of transcultural situations by combining culture-specific knowledge with mindful listening and communication skills. Throughout, helpful tables and charts and easy-to-follow guidelines for putting concepts into practice enhance the book's utility for students.

Intercultural Communication In Contexts

Author : Judith Martin
ISBN : 0073523933
Genre : Language Arts & Disciplines
File Size : 56. 45 MB
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The 7th edition of Intercultural Communication in Contexts examines communication in multicultural relationships and provides the tools for effective communication amid cultural, ethnic, and religious differences in domestic and global contexts. Students are introduced to the primary approaches for studying intercultural communication along with a theoretical and practical framework for applying the approaches in their own lives. The varied backgrounds of coauthors Judith N. Martin, a social scientist, and Thomas K. Nakayama, a critical rhetorician, bring a unique viewpoint to the subject matter. The Connect course for this offering includes SmartBook, an adaptive reading and study experience which guides students to master, recall, and apply key concepts while providing automatically-graded assessments. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following: • SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content. • Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course. • Progress dashboards that quickly show how you are performing on your assignments and tips for improvement. • The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping. Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html

Health Communication And Multicultural Communities

Author : Carmen Valero-Garcés
ISBN : 9781443870214
Genre : Medical
File Size : 53. 90 MB
Format : PDF, ePub, Mobi
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"Communicating in multicultural settings is a field of central interest to those involved in ensuring access to healthcare. Ever-increasing migration requires access to essential legal, medical and social services. This book provides an overview of current issues in this field through a multi-faceted approach, situating the work of potential healthcare professionals and intercultural intermediaries in the broader context of public service providers and practitioners. The book is not oriented towards one population in particular; rather it is directed towards multiple groups, mainly to students of the health sciences and medical professionals interested in communicating with migrants and visitors, and those who have to work in multicultural settings. It is not a theoretical book, nor is it rule-based by any means. It is a handbook oriented towards reflection and practice resulting from years of experience training mediators, interpreters and translators working in minority languages within multicultural settings. It can be used for self-study and independent learning, but will also be extremely useful to teachers and trainers of future doctors and medical staff who seek materials or readings for their classes. Furthermore, it represents an excellent resource for mediators, interpreters and translators who want to learn more about communication in healthcare setting"--Provided by publisher.

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