it help desk your blueprint to service success mastering user support troubleshooting like a genius

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It Help Desk

Author : S. James
ISBN : 1541026039
Genre :
File Size : 78. 56 MB
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Your Complete Guide To The IT Help Desk Your Blueprint To Service Success, Mastering User Support & Troubleshooting Like A Genius Are You Ready To Learn All About Working An IT Help Desk? If So You've Come To The Right Place... Here's A Preview Of What This Book Contains... An Explanation Of What The IT Help Desk Actually Is How To Improve Communication Skills Like A Pro Handling Difficult Calls & Situations The Right Way (Must Read!) Best Words & Best Practices For The IT Help Desk The Six Step Problem Solving Model You NEED To Implement Computer Troubleshooting From The Very Basics No Video? Here's What To Do... Troubleshooting No POST No Boot Issues How To Troubleshoot A Freezing Computer Correctly The Downlow On Disk Errors Keyboard And Mouse Issues Your Customer Support Tools And Much, Much More!

Story Genius

Author : Lisa Cron
ISBN : 9781607748908
Genre : Language Arts & Disciplines
File Size : 37. 47 MB
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Following on the heels of Lisa Cron's breakout first book, Wired for Story, this writing guide reveals how to use cognitive storytelling strategies to build a scene-by-scene blueprint for a riveting story. It’s every novelist’s greatest fear: pouring their blood, sweat, and tears into writing hundreds of pages only to realize that their story has no sense of urgency, no internal logic, and so is a page one rewrite. The prevailing wisdom in the writing community is that there are just two ways around this problem: pantsing (winging it) and plotting (focusing on the external plot). Story coach Lisa Cron has spent her career discovering why these these methods don’t work and coming up with a powerful alternative, based on the science behind what our brains are wired to crave in every story we read (and it’s not what you think). In Story Genius Cron takes you, step-by-step, through the creation of a novel from the first glimmer of an idea, to a complete multilayered blueprint—including fully realized scenes—that evolves into a first draft with the authority, richness, and command of a riveting sixth or seventh draft. From the Trade Paperback edition.

Getting An It Help Desk Job For Dummies

Author : Tyler Regas
ISBN : 9781119018971
Genre : Computers
File Size : 57. 44 MB
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Stand out in one of IT's fastest growing job markets If you're looking for a job in IT, the help desk is the heart and soul of most IT operations, and an excellent starting point for a promising career. With the help of Getting an IT Help Desk Job For Dummies, you'll gain the knowledge and know-how to cut through the confusion of navigating the Information Technology job market. IT can be intimidating to hopeful-yet-inexperienced job candidates, but this guide will help you find and land the job of your dreams. Through easy-to-follow explanations, authoritative information, and a bit of humor, Getting an IT Help Desk Job For Dummies serves as your thorough and approachable guide to maximizing your competitive edge in this booming market. The IT job market has continued to expand as technology matures and deepens its roots in business operations. This is good news for you! However, it makes it that much harder to get a job in IT, as recent grads and other professionals are practically stampeding to get their feet in the door of this rapidly expanding industry. Luckily, Getting an IT Help Desk Job For Dummies gives you an advantage by providing expert instruction on how to score an interview and secure a job offer, the skills needed to obtain and maintain an IT position, and authoritative information on how to establish a career path in the IT field. Explore careers in the IT Help Desk field and establish the path you want to follow Plan for post-education certifications and training to make yourself more marketable Get expert guidance for creating a winning resume and cover letter Prepare for your IT Help Desk interview Loaded with simple, straight-forward advice, Getting an IT Help Desk Job For Dummies is your all-in-one guide to starting your IT career on the right foot!

The Client Acquisition Blueprint

Author : Hugo Fernandez
ISBN : 1544042108
Genre :
File Size : 49. 33 MB
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ATTENTION! If You're an Entrepreneur Looking for Proven Ways to Attract More Clients, Make More Money, and Eliminate the Competition... Then you must read The Client Acquisition Blueprint. Learn the secrets to predictable and sustainable growth. Imagine that you could have a steady stream of people who WANT your products and services, calling you, following you on social media, and messaging you for help - each and every day. Imagine then that you were able to turn these leads into quality clients - that not only valued you, but also demonstrated that respect by compensating you at the rates you truly deserve... in ADVANCE! Well you don't have to imagine any longer - in this new book from the CEO of Just Digital Inc, Hugo Fernandez, you will discover: 1) The 10 keys to an EPIC online presence and the #1 thing you MUST have in your strategy to develop an unshakeable marketing foundation 2) The secret to generating all the leads you could ever want - including the Not-So-Obvious questions you need to answer to attract highly qualified, easy-to-work with potential clients. 3) The top mistakes in marketing that could be costing you tens-if-not-hundreds of thousands of dollars... and the specific steps you must take to make sure every your efforts produce maximum results. 4) An EASY and AUTOMATED way to close more prospects (Even if you HATE selling, this eliminates all stress, fear, and doubt.) 5) Paid and Organic Traffic Mastery: The Fail-Proof Facebook Ads, Google Adwords, and Organic Authority campaigns that nobody is talking about yet (Huge first mover advantage!) 6) How to create irresistible offers, lead magnets, and landing pages to convert website visitors into leads. 7) The Profit Path: How to maximize your ROI and profits! How will you make money and how do you know if what you're doing is actually working? Most business fail here. 8) The missing piece that can get you off the cash flow rollercoaster and allows you to scale your growth. And a whole lot more! A Simple 10 Step Blueprint For An Epic Online Presence + Marketing Strategy This book simplifies the proven strategies and techniques so even those with little to no marketing knowledge and experience can build an online presence that will help them grow their business. Reading this book and following these simple steps might just be what your business needs from you! REVIEWS "There are very few companies that can take a vision, build a foundation and create a brand that gets results. The Just Digital Inc team does just that, and much more. If you're serious about taking your brand awareness, customer experience, and most importantly your RESULTS to a whole new level. I would strongly recommend this book. It will take all the headache out of building your brand and marketing your business, which in my opinion is priceless. In this ever changing economy, it's crucial you differentiate your business and actually stand out." -Peter Voogd, Author of 6 months to 6 figures and Founder of The Gamechangers Academy "As a small business owner, it's difficult to always stay on target with respect to our marketing, sales, and end vision goals. Hugo has helped organize and keep us focussed on priorities so that we maintain efficiency and maximize our efforts. Most importantly, we are now working with clients who want to work with us (as opposed to chasing our clients) and that is priceless. Just Digital helped us not only understand that, but also paved the path for us to get there." -Edward P. CEO of Process Green

Ebony

Author :
ISBN :
Genre :
File Size : 85. 17 MB
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EBONY is the flagship magazine of Johnson Publishing. Founded in 1945 by John H. Johnson, it still maintains the highest global circulation of any African American-focused magazine.

Autobiography Of A Yogi

Author : Sri Sri Paramahansa Yogananda
ISBN : 8190256203
Genre : Yoga
File Size : 57. 44 MB
Format : PDF, Kindle
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Psychology Of Intelligence Analysis

Author : Richards J. Heuer
ISBN : 9780160590351
Genre : Psychology
File Size : 74. 44 MB
Format : PDF
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Innovate Like Edison

Author : Michael Gelb
ISBN : 0525950311
Genre : Business & Economics
File Size : 24. 21 MB
Format : PDF, Kindle
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Provides a guide to the creative strategies used by Thomas Edison, counseling inventors and entrepreneurs on how to use these steps to find success in the modern business market.

Beyond Brilliance

Author : Lucas Miller
ISBN : 1540421236
Genre :
File Size : 37. 30 MB
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Most books for students give you the same old advice: work hard, take detailed notes, use a planner, yadda yadda. If you're looking for a book like that, ignore this one. Beyond Brilliance shows you a better, faster, and easier way to succeed in school and develop mastery (according to decades of science). Read it and you'll know why certain memories are stickier than others, why self-control is more important than effort, and why snoozing more can mean studying less. The truth is, getting top grades and becoming an effective learner is something anyone can do. You don't need to be naturally "brilliant"-intelligence is something we can all develop over time. You don't need to pull all-nighters. You don't need to sacrifice your social life. You don't even need to give up the gym.What you really need to do is learn how learning actually works. Then, you can use that skill to get better at anything you like. This book shows you the way. You'll learn why certain myths about learning might be holding you back, the most practical and most efficient tools researchers know about how to absorb material, how to conquer procrastination, and tons more straightforward insights that will inspire and empower you.Unlike vague, scammy self-help books, Beyond Brilliance is helpful. And unlike academic textbooks, it's understandable and to the point. With its short, illustrated chapters and focus on general principles, it's the perfect playbook for any student who's ever dreamed of a better way. Engineering majors at MIT, C students, victims of tracking and standardized testing, homeschoolers, and graduate students in a variety of fields will all find valuable guidance in these pages.

Foundation To Sustainable Success

Author : Kelly Resendez
ISBN : 0999046101
Genre :
File Size : 75. 98 MB
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"Sustainability in the mortgage industry is about having a consistent, reliable stream of business and subsequent income regardless of what is happening around you." Kelly Resendez How would you like to wake up each morning free from worry - confident that all the pieces are in place for your continued success? How would you like to create a business you love and find joy doing it? The potential for greatness is in all of us but too often we settle for mediocrity. Foundation to Sustainable Success explores the critical changes you need to make to succeed in the mortgage origination business on your own terms. Using wisdom from her career as a top producer and business coach, Kelly provides concrete frameworks and practical strategies that will take your business to the next level and keep it there. This is not your typical mortgage origination manual. The emphasis is on you - creating a success mindset, managing triggers, eliminating limiting beliefs and self-sabotage, and making a commitment to doing what needs to be done even when you don't feel like doing it. Through a mind, body, spirit approach Kelly will help you reinvent yourself and find joy in an industry that is full of stress and burn-out. Commit to practicing the invaluable tools and lessons within these pages and a sustainable career in this ever-changing, ever-challenging mortgage industry can be yours.

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