it s our research getting stakeholder buy in for user experience research projects

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It S Our Research

Author : Tomer Sharon
ISBN : 9780123851307
Genre : Computers
File Size : 90. 9 MB
Format : PDF, ePub, Mobi
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It's Our Research provides a strategic framework for people who practice UX research who wish to be heard by their stakeholders. It gives you the techniques needed to involve stakeholders throughout the process of planning, execution, analysis, and reporting UX research. Dramatically increase the chances that product managers, engineers, and management agree to do research and act upon its results; follow Tomer Sharon's techniques and methods detailed inside. *Features a series of video interviews with UX practitioners and researchers *Provides dozens of case studies and visuals from international research practitioners *Provides a toolset that will help you justify your work to stakeholders, deal with office politics, and hone your client skills *Presents tried and tested techniques for working to reach positive, useful, and fruitful outcomes

Understanding Your Users

Author : Kathy Baxter
ISBN : 9780128006092
Genre : Computers
File Size : 60. 30 MB
Format : PDF, ePub, Mobi
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This new and completely updated edition is a comprehensive, easy-to-read, "how-to" guide on user research methods. You'll learn about many distinct user research methods and also pre- and post-method considerations such as recruiting, facilitating activities or moderating, negotiating with product developments teams/customers, and getting your results incorporated into the product. For each method, you'll understand how to prepare for and conduct the activity, as well as analyze and present the data - all in a practical and hands-on way. Each method presented provides different information about the users and their requirements (e.g., functional requirements, information architecture). The techniques can be used together to form a complete picture of the users' needs or they can be used separately throughout the product development lifecycle to address specific product questions. These techniques have helped product teams understand the value of user experience research by providing insight into how users behave and what they need to be successful. You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional. After reading this book, you'll be able to choose the right user research method for your research question and conduct a user research study. Then, you will be able to apply your findings to your own products. Completely new and revised edition includes 30+% new content! Discover the foundation you need to prepare for any user research activity and ensure that the results are incorporated into your products Includes all new case studies for each method from leaders in industry and academia

The Moderator S Survival Guide

Author : Donna Tedesco
ISBN : 9780124047143
Genre : Computers
File Size : 52. 40 MB
Format : PDF
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The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you’ll find guidance for nearly 100 diverse situations (ranging from business-as-usual to tricky and sticky) that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way. Practical, field-tested, and actionable tips for what to do and say—and what NOT to do or say—in each situation. Key patterns and extensive examples to sharpen your approach to the commonplace and prepare you for the unlikely. Illustrative "survival stories" contributed by numerous professionals on the front lines of user research.

Global Ux

Author : Whitney Quesenbery
ISBN : 9780123785916
Genre : Computers
File Size : 54. 92 MB
Format : PDF, ePub
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Protocols exist in the field of user experience, but in light of the challenges faced by globalization, you must now incorporate new methodologies and best practices to analyze, test, design, and evaluate products that take into account a multinational user base. Current UX books and resources don't focus on the unique challenges of creating usable, well-designed products and services in light of varying cultures, technology, and breadth of audience. Challenges you may face on a daily level include: Policies, practices and behavior in multinational organizations; Cross-cultural distributed team issues; Multi-national corporations working across national boundaries and across cultures (both national and corporate); Global standards and national regulations; Accessibility for a global audience, including disabilities; and much more. With Global UX, industry leaders Whitney Quesenbery and Daniel Szuc resolve this issue by offering real world examples of successful UX practice, organized by the authors around specific project objectives, as examples of different ways of working globally. Throughout the book, they provide best practices and lessons learned to help answer common questions and avoid common problems in a multitude of situations. The chapters introduce themes and frameworks of challenges, and then provide related case studies that present how experts solved that problem. This book provides a valuable resource for anyone looking to incorporate new globalized methodologies. *Covers practical user experience best practices for the global environment *Features numerous, global, real-world examples, based on interviews with over 60 UX managers and practitioners from around the world *Contains case studies and vignettes from user research and design projects for multinational companies and small start-ups

Smashing Ux Design

Author : Jesmond Allen
ISBN : 9780470970430
Genre : Computers
File Size : 69. 14 MB
Format : PDF, ePub
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Advances In Affective And Pleasurable Design

Author : Yong Gu Ji
ISBN : 9781495121098
Genre :
File Size : 66. 15 MB
Format : PDF, Kindle
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This volume discusses pleasurable design — a part of the traditional usability design and evaluation methodologies. The book emphasizes the importance of designing products and services to maximize user satisfaction. By combining this with traditional usability methods it increases the appeal of products and use of services. This book focuses on a positive emotional approach in product, service, and system design and emphasizes aesthetics and enjoyment in user experience and provides dissemination and exchange of scientific information on the theoretical and practical areas of affective and pleasurable design for research experts and industry practitioners from multidisciplinary backgrounds, including industrial designers, emotion designer, ethnographers, human-computer interaction researchers, human factors engineers, interaction designers, mobile product designers, and vehicle system designers.

Basics Interactive Design User Experience Design

Author : Gavin Allanwood
ISBN : 9781474238724
Genre : Design
File Size : 33. 49 MB
Format : PDF
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By putting people at the centre of interactive design, user experience (UX) techniques are now right at the heart of digital media design and development. As a designer, you need to create work that will impact positively on everyone who is exposed to it. Whether it's passive and immutable or interactive and dynamic, the success of your design will depend largely on how well the user experience is constructed. User Experience Design shows how researching and understanding users' expectations and motivations can help you develop effective, targeted designs. The authors explore the use of scenarios, personas and prototyping in idea development, and will help you get the most out of the latest tools and techniques to produce interactive designs that users will love. With practical projects to get you started, and stunning examples from some of today's most innovative studios, this is an essential introduction to modern UXD.

Remembering Dennis Potter Through Fans Extras And Archives

Author : J. Garde-Hansen
ISBN : 9781137349309
Genre : Performing Arts
File Size : 57. 94 MB
Format : PDF, Docs
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An accessible case study of television heritage, Remembering Dennis Potter Through Fans, Extras and Archive draws on the memories of fans and extras of Potter's productions. In providing insight into issues of visibility, memory and television production, it fulfils a vital need for better understanding of television production history as heritage.

Research For Development In The Dry Arab Region

Author : Shadi Hamadeh
ISBN : 9781552502204
Genre : Business & Economics
File Size : 23. 85 MB
Format : PDF
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Can dryland communities cope with the global changes sweeping the world today? Is their predicament limited to their difficulty of building livelihoods on precarious natural resources? Can development research and external interventions offer any sustainable and fruitful partnerships to this end? This book relates the story of a relationship between a poor rural community in arid Lebanon and a development research project and their common journey to embrace sustainable resource use. The book compiles 10 years of knowledge and experience of a team of development researchers investigating sustainable rural livelihoods in the community of Arsaal, Lebanon. It describes the research experience and evaluates the innovative approaches that were developed, the successes and failures of the project, and the many lessons that were learned.

Forests Of Learning Experiences From Research On An Adaptive Collaborative Approach To Community Forestry In Nepal

Author : Cynthia McDougall
ISBN : 9789791412773
Genre : Community forestry
File Size : 36. 75 MB
Format : PDF
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In recent years, awareness has grown in Nepal and globally regarding two of community forestry’s most critical challenges: equity and livelihoods. Yet even as understanding of these challenges has improved, actors from the local to the national levels in Nepal continue to be confronted with the dilemma of how to address these challenges in such a diverse, complex and dynamic context. This synthesis explores an adaptive collaborative approach to governance and management as one avenue to meet these challenges. This approach integrates inclusive decision making, networking, social learning, and pro active adjustments of practice and policies based on learning. The synthesis’ lessons are drawn from a six-year partnership-based research initiative in Nepal—spearheaded by the Center for International Forestry Research—which spanned the local, district and national levels. Key points of learning discussed in this book include factors, processes and arrangements that support—or limit—adaptive and collaborative capacities, such as active facilitation, ‘nested’ decision making, and learning-based monitoring. The book also explores both the conceptual underpinnings of the approach as well as its effects in research sites, including in terms of benefits for the poor, women and other traditionally marginalised people. This book is intended as a resource for policy makers and civil society practitioners alike, as well as researchers and others interested in pro-equity and livelihood innovations in community forestry. Through its clear conceptual and research lesson focus, this synthesis complements and is a sister publication to the hands-on guidebook entitled Facilitating Forests of Learning.

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