key element guide itil service operation

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Key Element Guide Itil Service Operation Pack Of 10

Author : Randy Steinberg
ISBN : 0113313683
Genre :
File Size : 61. 45 MB
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The Service Operation Key Element Guide provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements. 'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key Element Guide Itil Service Transition Pack Of 10

Author : Stuart Rance
ISBN : 0113313675
Genre :
File Size : 24. 86 MB
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The Service Transition Key Element Guide provides a handy reference to the content contained within the core ITIL Service Transition guidance and summarises its key elements. ITIL Service Transition focuses on the broader, long-term change management role and release practices so that risks, benefits, delivery mechanisms and the ease of ongoing operations of services are considered

Itil Service Operation

Author : Great Britain: Cabinet Office
ISBN : 0113314035
Genre :
File Size : 64. 42 MB
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This publication provides updated best-practice advise on all aspects of managing the day-to-day operation of an organisation's IT services. It encompasses and supersedes the operational aspects of the ITIL Service Support and Service Delivery publications and covers most of the scope of ICT Infrastructure Management. it also incorporates operational aspects from the Planning to Implement, Application Management, Software Asset Management and Security Management publications.

Key Element Guide Service Operation

Author : OGC - Office of Government Commerce
ISBN : 0113310730
Genre : Business & Economics
File Size : 56. 37 MB
Format : PDF, Docs
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The Service Operation Pocketbook is a handy reference guide to the core Service Operation publication. It discusses ITIL and its evolution and the need for the Service Lifecycle approach. The title examines what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of the pocketbook is to provide an overview of the principles, objectives, key elements of Service Operation as well as an overview of the Service performance balance, the Service Operation functions and Operation planning.

Continual Service Improvement

Author :
ISBN : 9780113310494
Genre : Business & Economics
File Size : 84. 45 MB
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This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.

Service Operation

Author :
ISBN : 9780113310463
Genre : Business & Economics
File Size : 83. 55 MB
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Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management

Itil Foundation Exam Study Guide

Author : Liz Gallacher
ISBN : 9781119943648
Genre : Computers
File Size : 20. 97 MB
Format : PDF, Kindle
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Everything you need to prepare for the ITIL exam – Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services. Offers an introduction to IT service management and ITIL V3 service strategy Highlights the topics of service design and development and the service management processes Reviews the building, testing, authorizing, documenting, and implementation of new and changed services into operation Addresses creating and maintaining value for customers through monitoring and improving services, processes, and technology Download valuable study tools including practice exams, flashcards, a glossary of key terms and more. If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.

Itil Intermediate Certification Companion Study Guide

Author : Helen Morris
ISBN : 9781119012245
Genre : Computers
File Size : 74. 76 MB
Format : PDF, Kindle
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"Intermediate ITIL service lifecycle exams"--Cover.

Key Element Guide Itil Continual Service Improvement Pack Of 10

Author : Vernon Lloyd
ISBN : 0113313691
Genre :
File Size : 32. 73 MB
Format : PDF
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The Continual Service Improvement Key Element Guide provides a handy reference to the content contained within the core ITIL Continual Service Improvement guidance and summarises its key elements. Continual Service Improvement delivers consistent, repeatable process activities as part of service quality; ITIL has always emphasized the importance of continual service improvements. Focusing on the process elements involved in identifying and introducing service management improvements, the continual service improvement stage of the lifecycle also deals with issues surrounding service retirement

Itil Service Lifecycle Publication Suite Print

Author : Stationery Office (Great Britain)
ISBN : 0113313233
Genre : Business & Economics
File Size : 49. 50 MB
Format : PDF, ePub, Mobi
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This pack contains one copy of five titles: ITIL service design (ISBN 9780113313051); ITIL service operation (ISBN 9780113313075); ITIL service strategy (ISBN 9780113313044); ITIL service transition (ISBN 9780113313068); ITIL continual service improvement (ISBN 9780113313082). On covers and title pages: ITIL. Best management practice

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