leadership enhancing the lessons of experience irwin management

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Author : Richard Hughes
ISBN : 0072881208
Genre : Business & Economics
File Size : 61. 69 MB
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Leadership: The Art of Experience, Fifth Edition, is written for the general student to serve as a stand-alone introduction to the subject of leadership. The text consists of 13 chapters and a final section on Basic and Advanced Leadership Skills. Authors Hughes, Ginnett, and Curphy have drawn upon three different types of literature: empirical studies; interesting anecdotes, stories and findings; and leadership skills to create a text that is personally relevant, interesting and scholarly. The authors' unique quest for a careful balancing act of leadership materials help students apply theory and research to their real-life experiences.

Service Systems Management And Engineering

Author : Ching M. Chang
ISBN : 9780470423325
Genre : Technology & Engineering
File Size : 22. 37 MB
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The ultimate instructional guide to achieving success in the service sector Already responsible for employing the bulk of the U.S. workforce, service-providing industries continue to increase their economic dominance. Because of this fact, these companies are looking for talented new service systems engineers to take on strategic and operational challenges. This instructional guide supplies essential tools for career seekers in the service field, including techniques on how to apply scientific, engineering, and business management principles effectively to integrate technology into the workplace. This book provides: Broad-based concepts, skills, and capabilities in twelve categories, which form the "Three-Decker Leadership Architecture," including creative thinking and innovations in services, knowledge management, and globalization Materials supplemented and enhanced by a large number of case studies and examples Skills for successful service engineering and management to create strategic differentiation and operational excellence for service organizations Focused training on becoming a systems engineer, a critically needed position that, according to a 2009 Moneyline article on the best jobs in America, ranks at the top of the list Service Systems Management and Engineering is not only a valuable addition to a college classroom, but also an extremely handy reference for industry leaders looking to explore the possibilities presented by the expanding service economy, allowing them to better target strategies for greater achievement.

Eq And Leadership

Author : Joseph
ISBN : 0070617945
Genre : Emotional intelligence
File Size : 53. 6 MB
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Emotional Intelligence has become an integral part of how leaders of the day function and respond to challenges. Since leadership is a function of and leadership emotional response, understanding one s emotional strengths and weaknesses can provide the edge to become better leaders. EQ and Leadership, a seminal work by a management expert, brings out the context of emotional intelligence and the underpinnings of leadership. Organized in three parts, the book identifies nine leadership styles and provides insights to leaders, managers and HR heads to be on the learning curve, perpetually.

The Leadership Experience

Author : Richard Daft
ISBN : 9780324539684
Genre : Business & Economics
File Size : 30. 1 MB
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Packed with interesting examples and real world leadership, the 4th edition of THE LEADERSHIP EXPERIENCE will help students develop an understanding of theory while acquiring the necessary skills and insights to become effective leaders. Written expressly for courses teaching leadership theory and application, the text integrates recent ideas and practices with established scholarly research in a way that makes the topic of leadership come alive. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

Handbook Of Industrial Engineering

Author : Gavriel Salvendy
ISBN : 0471330574
Genre : Technology & Engineering
File Size : 82. 69 MB
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Unrivaled coverage of a broad spectrum of industrial engineering concepts and applications The Handbook of Industrial Engineering, Third Edition contains a vast array of timely and useful methodologies for achieving increased productivity, quality, and competitiveness and improving the quality of working life in manufacturing and service industries. This astoundingly comprehensive resource also provides a cohesive structure to the discipline of industrial engineering with four major classifications: technology; performance improvement management; management, planning, and design control; and decision-making methods. Completely updated and expanded to reflect nearly a decade of important developments in the field, this Third Edition features a wealth of new information on project management, supply-chain management and logistics, and systems related to service industries. Other important features of this essential reference include: * More than 1,000 helpful tables, graphs, figures, and formulas * Step-by-step descriptions of hundreds of problem-solving methodologies * Hundreds of clear, easy-to-follow application examples * Contributions from 176 accomplished international professionals with diverse training and affiliations * More than 4,000 citations for further reading The Handbook of Industrial Engineering, Third Edition is an immensely useful one-stop resource for industrial engineers and technical support personnel in corporations of any size; continuous process and discrete part manufacturing industries; and all types of service industries, from healthcare to hospitality, from retailing to finance. Of related interest . . . HANDBOOK OF HUMAN FACTORS AND ERGONOMICS, Second Edition Edited by Gavriel Salvendy (0-471-11690-4) 2,165 pages 60 chapters "A comprehensive guide that contains practical knowledge and technical background on virtually all aspects of physical, cognitive, and social ergonomics. As such, it can be a valuable source of information for any individual or organization committed to providing competitive, high-quality products and safe, productive work environments."-John F. Smith Jr., Chairman of the Board, Chief Executive Officer and President, General Motors Corporation (From the Foreword)

Operations And Process Management

Author : Nigel Slack
ISBN : 1292017848
Genre : Business logistics
File Size : 36. 42 MB
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Written by best-selling authors in their field, the Fourth Edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations. Approaching the subject from a managerial perspective, this brand new text provides clear and concise coverage of the nature, principles, and practice of operations and process management.

Loose Leaf For Leadership

Author : Robert Ginnett
ISBN : 1259677281
Genre : Business & Economics
File Size : 30. 96 MB
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Small Business Management

Author : Leon C. Megginson
ISBN : 0072972564
Genre : Business & Economics
File Size : 33. 93 MB
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Operating any business is complex and challenging, but it provides interesting, creative, and rewarding experiences. Small Business Management, Fifth Edition, takes a practical and down-to-earth approach to planning, organizing, and running a small business. While employing current research and theory, Small Business Management takes a pragmatic "how-to" perspective illustrating many practical examples and applications from the business world. It explains how to achieve optimum benefits from the limited resources available to small firms, as well as how to plan for growth and succession in a business. It also explores arguments both for and against owning a small business. All three authors, Megginson, Byrd and Megginson, have had meaningful experiences in the "real world" as an owner, manager or employee of one or more small businesses.

The Art Of Leadership

Author : George Manning
ISBN : 9780077723798
Genre : Business & Economics
File Size : 76. 37 MB
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The Art of Leadership, 5th edition is based on two ideas. Leadership will take place to the extent the leader cares about the work to be done. Equally important, the leader must care about people. Neither of these qualities is sufficient without the other, and neither can be false. People know when the leader cares. When the leader is committed to the task and is concerned about people, these qualities serve as magnets and motivators to followers, and their potential for achievement becomes enormous. Leadership is an art that can be developed through mastery of nine key areas of success. The successful leader must possess knowledge and skills in the following areas: understanding leadership variables, the power of vision, the importance of ethics, the empowerment of people, leadership principles, understanding people, multiplying effectiveness, developing others, and performance management. The difference between most other leadership texts and The Art of Leadership, 5th edition can be compared to the difference between a lecture and a seminar. Although both are good educational vehicles, the lecture is better for conveying large amounts of information, while the seminar is better for developing skills and attitudes. A good lecture is interesting and builds knowledge, while a good seminar is stimulating and builds competency. Without sacrificing either theoretical foundation or important content, the fifth edition of The Art of Leadership emphasizes the interactive, seminar approach to learning.

Quality Management Practices For Global Excellence

Author : Alok Bansal
ISBN : 9788184249682
Genre : Finance
File Size : 57. 27 MB
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Achieving excellence in the fast changing global scenario of business and world economic structure demands deeper insight into the quality management practices. To survive in this competitive and challenging global business arena one needs to adopt quality management strategies that incorporate the best global practices. An attempt has been made in the present cook to focus on quality aspects and solutions that can enhance global business excellence.

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