lean six sigma for hospitals improving patient safety patient flow and the bottom line second edition

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Lean Six Sigma For Hospitals Improving Patient Safety Patient Flow And The Bottom Line Second Edition

Author : Jay Arthur
ISBN : 9781259641091
Genre : Technology & Engineering
File Size : 54. 71 MB
Format : PDF, ePub, Mobi
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Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation

Lean Six Sigma For Hospitals Improving Patient Safety Patient Flow And The Bottom Line Second Edition

Author : Jay Arthur
ISBN : 1259641082
Genre : Technology & Engineering
File Size : 20. 54 MB
Format : PDF, ePub, Mobi
Download : 330
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Simple Steps to Improve Patient Safety, Patient Flow and the Bottom Line This thoroughly revised resource shows, step-by-step, how to simplify, streamline, analyze, and optimize healthcare performance using tested Lean Six Sigma and change management techniques. Lean Six Sigma for Hospitals, Second Edition, follows the patient from the front door of the hospital or emergency room all the way through discharge. The book fully explains how to improve operations and quality of care while dramatically reducing costs—often in just five days. Real-world case studies from major healthcare institutions illustrate successful implementations of Lean Six Sigma. Coverage includes: • Lean Six Sigma for hospitals, emergency departments, operating rooms, medical imaging facilities, nursing units, pharmacies, and ICUs • Patient flow and quality • Clinical staff • Order and claims accuracy • Billing and collection • Defect and medical error reduction • Excel power tools for Lean Six Sigma • Data mining and analysis • Process flow charts and control charts • Laser-focused process innovation • Statistical tools for Lean Six Sigma • Planning and implementation

Lean Hospitals

Author : Mark Graban
ISBN : 9781138031586
Genre : Medical
File Size : 83. 83 MB
Format : PDF, Kindle
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Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line. This updated edition of a Shingo Research Award recipient begins with an overview of Lean methods. It explains how Lean practices can help reduce various frustrations for caregivers, prevent delays and harm for patients, and improve the long-term health of your organization. The second edition of this book presented new material on identifying waste, A3 problem solving, engaging employees in continuous improvement, and strategy deployment. This third edition adds new sections on structured Lean problem solving methods (including Toyota Kata), Lean Design, and other topics. Additional examples, case studies, and explanations are also included throughout the book. Mark Graban is also the co-author, with Joe Swartz, of the book Healthcare Kaizen: Engaging Frontline Staff in Sustainable Continuous Improvements, which is also a Shingo Research Award recipient. Mark and Joe also wrote The Executive’s Guide to Healthcare Kaizen.

Managing Patient Flow In Hospitals

Author : Eugene Litvak
ISBN : 1599403722
Genre : Medical
File Size : 82. 4 MB
Format : PDF, Mobi
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Provides hospitals with scientifically grounded methods to optimally manage patient flow. This title features advanced tutorials to help you to: understand the problems in patient flow management; assess the quantitative impact of patient flow issues on patients and staff; and, use quantitative methods to enhance patient flow.

Lean Healthcare Deployment And Sustainability

Author : Mark L. Dean
ISBN : 9780071817714
Genre : Business & Economics
File Size : 89. 58 MB
Format : PDF, ePub
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Best Practices for Achieving the Full Benefits of Lean in Healthcare A Doody's Core Title for 2017! Lean Healthcare Deployment and Sustainability reveals how to successfully implement Lean methodologies in a hospital, physician practice, long-termcare facility, or other healthcare setting. This strategic guide provides an organizational infrastructure and systematic approach for transforming a healthcare system into a Lean enterprise and lays out a detailed roadmap that describes the processes and tools required for implementation. The book introduces the concept of Healing Pathways, which are defined as value streams through which patients flow. This innovation enhances Lean implementation in healthcare by providing explicit recognition and improvement of the patient experience. Case studies and examples demonstrate practical applications of the concepts presented. Proven methods for sustaining Lean gains are also included. The prescriptive information in this comprehensive resource will enable you and your team to work together to achieve Lean enterprise goals and improve patient care, patient satisfaction, productivity, operational performance, and physician and team member satisfaction. Learn how to: Make the business case for Lean in healthcare Engage the senior leadership team Prepare for the Lean transformation process Plan and conduct a Lean transformation summit Ensure enterprise transformation results Standardize best practices Ensure Healing Pathway transformation results Implement Just Do It actions, Rapid Improvement Events, and Projects Use Lean to execute strategic and emerging operational objectives

Lean Six Sigma For Healthcare

Author : Chip Caldwell
ISBN : 9780873897594
Genre : Business & Economics
File Size : 26. 26 MB
Format : PDF, ePub, Mobi
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Introduction To Quality And Safety Education For Nurses Second Edition

Author : Patricia Kelly, MSN, RN
ISBN : 9780826123855
Genre : Medical
File Size : 24. 61 MB
Format : PDF, Kindle
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Updated to incorporate a leadership and management and interprofessional focus This second edition of Introduction to Quality and Safety Education for Nurses has been thoroughly updated with a leadership and management perspective while retaining core content that unpacks the knowledge and skills required of entry-level nurses in each of the six Quality and Safety Education for Nurses (QSEN) domains. After heart disease and cancer, patient safety errors rank as the third-leading cause of death in the U.S. As patients’ needs have increased in complexity and inter-professional teamwork and collaboration has become essential, only strong leadership skills can ensure high-quality and safe care. Nurses, largest group of health care professionals that spend the most time with patients, are uniquely suited to lead through effective management and communication in this dynamic environment. With contributions from nurses, physicians, pharmacists, librarians, attorney, and other health care professionals throughout the U.S. and beyond, Introduction to Quality and Safety Education for Nurses, Second Edition underscores the inter-professional focus grounding health care practice today. The updated edition includes five new chapters on implementing quality and safety initiatives from a leadership and management perspective, and state-of-the-art information on quality improvement. Each chapter contains learning objectives, opening scenarios, case studies, interviews, critical thinking exercises, key concepts, clinical discussion points, review activities, NCLEX-style questions, and web resources. New to the Second Edition: Increased focus on leadership and management aspects of Quality and Safety Updated information from national and state health care and nursing organizations An evolving clinical case study for application of concepts throughout the text Additional patient care cases and real-life examples Interviews with a myriad of health care professionals such as educators, library scientists, lawyers, psychologists, risk managers, and many others Five new chapters addressing nurse leadership and management of high-quality care, legal and ethical aspects of quality and safety, delegating patient care and setting priorities, tools of quality improvement, and quality improvement project management Key Features: Helps nursing schools to fulfill accreditation standards for quality and safety curricula Maps the QSEN competencies for knowledge, skills and attitudes(KSA’s) for each chapter Includes objectives, critical thinking exercises, case studies, interviews, NCLEX-style questions, photos, tables, suggested readings, and more in each chapter Provides instructor package with PowerPoint slides, Q&A, answers for case study and critical thinking exercises, and more Provides knowledge for Nursing Education QSEN-specific courses KSAs throughout chapters

Healthcare Kaizen

Author : Mark Graban
ISBN : 9781439872963
Genre : Medical
File Size : 48. 50 MB
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Healthcare Kaizen focuses on the principles and methods of daily continuous improvement, or Kaizen, for healthcare professionals and organizations. Kaizen is a Japanese word that means "change for the better," as popularized by Masaaki Imai in his 1986 book Kaizen: The Key to Japan’s Competitive Success and through the books of Norman Bodek, both of whom contributed introductory material for this book. Winner of a 2013 Shingo Research and Professional Publication Award! In 1989, Dr. Donald M. Berwick, founder of the Institute for Healthcare Improvement and former administrator of the Centers for Medicare & Medicaid Services, endorsed the principles of Kaizen in the New England Journal of Medicine, describing it as "the continuous search for opportunities for all processes to get better." This book shows how to make this goal a reality. Healthcare Kaizen shares some of the methods used by numerous hospitals around the world, including Franciscan St. Francis Health, where co-author Joe Swartz has led these efforts. Most importantly, the book covers the management mindsets and philosophies required to make Kaizen work effectively in a hospital department or as an organization-wide program. All of the examples in the book were shared by leading healthcare organizations, with over 200 full-color pictures and visual illustrations of Kaizen-based improvements that were initiated by nurses, physicians, housekeepers, senior executives and other staff members at all levels. Healthcare Kaizen will be helpful for organizations that have embraced weeklong improvement events, but now want to follow the lead of ThedaCare, Virginia Mason Medical Center, and others who have moved beyond just doing events into a more complete management system based on Lean or the Toyota Production System. It’s often said, without much reflection, that people hate change. The experiences shared in this book prove that people actually love change when they are fully engaged in the process, get to make improvements that improve patient care and make their day less frustrating, and when they don’t fear being laid off as a result of their improvements. Mark Graban explains why his new book Healthcare Kaizen is a great resource for healthcare organizations looking to make improvements on the frontlines.(www.youtube.com/watch?v=l4JdaH03Dbo&feature=youtu.be) Check out a recent entry about this book on the Virginia Mason Medical Center Blog, Could this new book help drive your Lean journey? (http://virginiamasonblog.org/2012/09/05/could-this-new-book-help-drive-your-lean-journey/) Check out what the experts at the Franciscan St. Francis Health System have to say about Healthcare Kaizen. (http://www.youtube.com/watch?v=XcGmP5gLEPo&feature=c4-overview&list=UU7jiTxn4nkMzOE5eTbf0Upw

The Lean Healthcare Handbook

Author : Thomas Pyzdek
ISBN : 1981284826
Genre :
File Size : 56. 53 MB
Format : PDF, Docs
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Unlike other books on Lean Healthcare, The Lean Healthcare Handbook goes beyond merely describing tools, it shows you exactly how to USE these tools to design healthcare work that is smooth, efficient, error-free and focused on patients and patient outcomes. It includes in-depth discussions of every important Lean tool, including value stream maps, takt time, spaghetti diagrams, workcell design, 5S, SMED, A3, Kanban, Kaizen and many more, all presented in the context of healthcare. For example, the book explains the importance of quick changeovers (for example, operating room or exam room changeovers) and shows you specific methods for drastically reducing changeover time. You will learn to create healthcare value streams where work flows based on the pull of customer/patient demand. You will also learn a variety of ways to continue improving after your initial Lean successes. Methods for finding the root causes of problems and implementing effective solutions are described and demonstrated. The approach taught here is based on the Toyota Production System, which has been adopted worldwide by healthcare organizations for use in clinical, non-clinical and administrative areas. The topics covered in this book are also taught in online training courses at www.pyzdekinstitute.com, where you can earn certification and recognition of your skills from an acclaimed and accredited training organization, The Pyzdek Institute.

Lean Six Sigma Case Studies In The Healthcare Enterprise

Author : Sandra L. Furterer
ISBN : 9781447155836
Genre : Technology & Engineering
File Size : 78. 50 MB
Format : PDF, Kindle
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This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean and Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. The case studies include a wide variety of processes and problems including: emergency department throughput improvement; operating room turnaround; operating room organization; CT imaging diagnostic test reduction in an emergency department; linen process improvement; implementing sepsis protocols in an emergency department; critical success factors of an enterprise performance excellence program.

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