management communication 5th edition

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Contemporary Business Communication 5th Ed With Cd

Author : Scot Ober
ISBN : 8177225227
Genre :
File Size : 87. 80 MB
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In this book, each chapter begins with an on-the-job interview with managers from MNCs, small entrepreneurial companies and nonprofit organisations. The text places minor emphasis on traditional technology (such as word processing) and major emphasis on newer technologies (such as teleconferencing, videoconferencing, and video and electronic presentations). To make the book reader friendly, continuing examples are used throughout the chapter (and sometimes carried forward to the next Chapter). It contains mini-cases based on current events appear at the end of each chapter so that students can practice solving real-world communication problems.· Chapter 1 Understanding Business Communication · Chapter 2. Work-Team Communication · Chapter 3. Communicating Technology · Chapter 4. Writing with Style: Individual Elements · Chapter 5. Writing With Style: Overall Tone and Readability· Chapter 6. The Process of Writing · Chapter 7. Routine Messages 8. Persuasive Messages · Chapter 9. Bad-News Messages · Chapter 10. Planning the Report · Chapter 11. Collecting and Analyzing the Data · Chapter 12. Writing the Report· Chapter 13. Planning the Business Presentation · Chapter 14. Illustrating and Delivering the Business Presentation· Chapter 15. Employment Communication · Chapter 16. Indian Case Studies

Corporate Communication

Author : Joep Cornelissen
ISBN : 9781526411822
Genre : Business & Economics
File Size : 52. 89 MB
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Used by nearly 25,000 students in over 50 countries, this book incorporates current thinking and developments on corporate communication from both the academic and practitioner worlds. Combining a comprehensive theoretical foundation with numerous practical guidelines, insights will assist managers (or soon to be managers) in their day-to-day work and in their strategic and tactical communication decisions. With cases and examples from across the globe including Apple, BMW, Uber, L’Oréal and Starbucks, the new edition is updated to include more material on social media, employee communication, leadership communication and anti-corporate activism. The Fifth Edition of Corporate Communication is supported by a Companion Website and includes Full text SAGE journal articles, glossary, web links for each chapter, author-selected videos relevant to the key themes and hot topics, an authors’ blog and author videos for students as well as case study notes, PowerPoint slides, additional case studies and MCQ’s for lecturers. Suitable for students at advanced undergraduate and postgraduate levels on business management, marketing, corporate communication, public relations or business communications programmes as well as practitioners in the field.

Management Communication

Author : Arthur H. Bell
ISBN : 9780470084458
Genre : Business & Economics
File Size : 60. 95 MB
Format : PDF, Kindle
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Finally business professionals will be able to learn how to communicate effectively. This book builds the essential writing, speaking, and listening skills needed to succeed. An entire section is devoted to helping non-native speakers of English in their efforts to produce readable, well-edited work. It includes Communication Dilemmas boxes that pose interesting, real-life communication choices and challenges. Six brief interviews with real communication experts are presented that explore a variety of different corporate environments. New sections are also included on social networking communications and the electronic career search. Business professionals will discover how to apply newly acquired communication skills throughout their careers.

Health Program Management

Author : Beaufort B. Longest, Jr.
ISBN : 9781118834763
Genre : Medical
File Size : 29. 23 MB
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Learn how to effectively plan, implement, and evaluate healthprograms Health Program Management: From Development ThroughEvaluation, Second Edition is a practical and usefulintroduction to the management of health programs. While providingan overview of the current best practices in management, thetextbook goes beyond simple management techniques, teachingstudents how to develop, lead, and evaluate their programs toensure quality outcomes. The focus is on the three core managementconcepts of strategy, design, and leadership, but time is alsodevoted to describing facilitative management activities integralto successful programs. Students will learn techniques forcommunication, decision-making, quality assurance, marketing, andprogram evaluation within the structure of the book's programmanagement model. Logically organized with a separate chapter foreach activity, this resource provides a thorough, systematicoverview of the effective development, implementation, andevaluation of health programs. Health Program Management: From Development ThroughEvaluation, Second Edition provides a comprehensive approach tomanagement throughout all stages of a health program. Learn to develop a strategy that steers the program towardspecific goals Discover how to design, market, and lead an effective healthprogram Become familiar with the manager's role in a quality healthprogram Evaluate potential and existing programs for performance andcapability Students and aspiring managers and leaders preparing themselvesfor the challenges of managing health programs will find theinformation and techniques to develop the skills they need inHealth Program Management: From Development Through Evaluation,Second Edition.

A Guide To The Project Management Body Of Knowledge Pmbok R Guide German

Author :
ISBN : 1628251883
Genre : Business & Economics
File Size : 48. 85 MB
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The PMBOK(R) Guide - Sixth Edition - PMI's flagship publication has been updated to reflect the latest good practices in project management. New to the Sixth Edition, each knowledge area will contain a section entitled Approaches for Agile, Iterative and Adaptive Environments, describing how these practices integrate in project settings. It will also contain more emphasis on strategic and business knowledge--including discussion of project management business documents--and information on the PMI Talent Triangle(TM) and the essential skills for success in today's market.

The Project Management Communications Toolkit Second Edition

Author : Carl Pritchard
ISBN : 9781608075454
Genre : Technology & Engineering
File Size : 23. 78 MB
Format : PDF, Kindle
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Effective communication is the most powerful tool a manager can use. This is especially true for project managers who are tasked with coordinating the efforts of every project member as well as maintaining an open dialog with senior executives. Helping professionals achieve a high-level of communications expertise is the goal of this second edition book and CD-ROM package. The book explains how to energize projects, create momentum, and achieve success by talking and listening to staff members. Moreover, it teaches how to effectively communicate project status and requirements to executive management. The valuable CD-ROM supplies the “tools” to do the job right… ready-to-use documents, forms, reports, and project templates that help ensure effective, clear, and consistent communication. This second edition also includes new changes from A Guide to the Project Management Body of Knowledge (PMBOK), Fifth Edition, as well as new material on evolving tools such as social media. As new technology has found its way to the marketplace, simple approaches from years gone by are modified for cloud-sharing tools, social media, and other considerations.

Hospital Administration And Human Resource Management

Author : Sharma, D. K.
ISBN : 9788120353657
Genre : Medical
File Size : 31. 24 MB
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This revised and updated edition continues to discuss in detail the methods and measures of planning, organizing, staffing, directing and controlling a hospital and its administration. The new edition highlights the usage of scientific techniques to improve the overall services of the hospital, its management, and hence, the patients. Three appendices namely—Is Section 304A of the Indian Penal Code applicable to Doctors?, Is it Essential to take the Consent of the Patient before Surgery? and Guidelines to Consumer Forums in case of Medical Negligence or Deficiency in Service—are given in the book. Primarily intended for the students pursuing Masters in Hospital Administration (MHA), diploma in Hospital Administration or Health Care Services, and undergraduate and postgraduate courses in Nursing, the book would be equally useful for hospital administration staff, nurses, and HRM professionals who are serving Medical industry. NEW TO THIS EDITION • Two new chapters, namely, Corporate Social Responsibility and An Introduction to Management have been added. • The latest National Health Policy 2017 announced by the Government of India has been briefly discussed. • NITI AAYOG has also been incorporated in this edition. WHAT THE REVIEWERS SAY 1. This book vividly covers the principles and objectives of management including the financial administration of a hospital. It is essential ... for the hospital administrators and students of hospital management. —Swaraj Halder, Hony. Editor, Journal of Indian Medical Association, Kolkata 2. Overall, the book is educative, relevant and is very well written. It would serve as a reference book for all hospital administrators. —Professor Veena Choudhary, Director, G.B. Pant Hospital, New Delhi (Excerpt from Book Review in JIMSA, January–March 2010) 3. Keeping in view the highly educated and skilled clinicians, this book on Hospital Administration and Human Resource Management is recommended to students of MBA, MD, and PGD (Hospital and Healthcare Management). Authors have included chapters on MBO and Human Relations and Team Work which are very critical for harmonious working and aligning of goals of employees with that of the organization. —Academy of Hospital Administration

Management Communication

Author : Thomas Klikauer
ISBN : 9780230583238
Genre : Business & Economics
File Size : 84. 81 MB
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As managerial work regimes move continuously towards post-industrialism, forms of communication change with it and work relationships are increasingly becoming communicative relationships. This book seeks to end communicative distortions by establishing a new model of communication that will set up practical and workable communication forums.

A Pocket Companion To Pmi S Pmbok Guide Fifth Edition

Author : Thomas Wuttke
ISBN : 9789401800556
Genre : Education
File Size : 62. 92 MB
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Note: This pocket book is available in several languages: English, German, French, Spanish, Dutch.This pocket guide is based on the PMBOK® Guide Fifth Edition. It contains a summary of the PMBOK® Guide, to provide a quick introduction as well as a structured overview of this framework for project management. This pocket guide deals with the key issues and themes within project management and the PMBOK® Guide as follows: - Key terms and definitions in the project management profession- A short overview of the activities of PMI Inc., the organization and its standards: PMBOK® Guide, Standard for Project Portfolio Management, Standard for Program Management and other standards.- The essentials of the Project Lifecycle and Organization. - What are the key project management knowledge areas and processes? Main target Group for this pocket guide is anyone with an interest in understanding the PMBOK® Guide framework or a systematic approach for project management. The book is also very useful for members of a project management team in a project environment using the PMBOK® Guide as a shared reference. A complete but concise description of the PMBOK® Guide, for anyone involved in projects or project management, for only 15,95!

Crisis Communications

Author : Kathleen Fearn-Banks
ISBN : 9781317410409
Genre : Business & Economics
File Size : 79. 94 MB
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Crisis Communications: A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, this essential text explores crucial issues concerning communication with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and the precise and most appropriate audience, in addition to illustrating how to avoid potential mismanagement. The fifth edition of Crisis Communications includes updated cases that provide wider coverage of international crises and media technologies. It includes a new section on social media in crisis communication scenarios and includes additional comments from social media experts throughout various chapters. New case studies include "Police Departments and Community Trust," "The Oso Mudslide in Washington," "School Shootings: Communications To and For Children," and two additional international case studies - "Ebola Strikes Liberia: Firestone Strikes Ebola" and "Nut Rage and Korean Airlines." Previous case studies no longer in this edition can be found on the book’s companion website, which also includes the Instructor’s Manual with exercises in crisis responses, guidelines for crisis manual preparation, and other teaching tools: www.routledge.com/cw/fearn-banks. Looking at both classic and modern cases in real-world situations, Crisis Communications provides students with real-world perspectives and insights for professional responses to crises. It is intended for use in crisis communications, crisis management, and PR case studies courses. Also available for use with this text is the Student Workbook to Accompany Crisis Communications, providing additional discussion questions, activities, key terms, case exercises, and further content for each chapter.

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