operations management 11th edition

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Operations Management 11th Ed William J Stevenson 2012

Author : The McGraw-Hill Companies
ISBN :
Genre : Business & Economics
File Size : 63. 47 MB
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Preface The material in this book is intended as an introduction to the field of operations management. The topics covered include both strategic issues and practical applications. Among the topics are forecasting, product and service design, capacity planning, management of quality and quality control, inventory management, scheduling, supply chain management, and project management. My purpose in revising this book continues to be to provide a clear presentation of the concepts, tools, and applications of the field of operations management. Operations management is evolving and growing, and I have found updating and integrating new material to be both rewarding and challenging, particularly due to the plethora of new developments in the field, while facing the practical limits on the length of the book. This Eleventh Edition Contains a Considerable Amount of Material . . . much more than one could hope to cover in a single semester. However, there is also considerable flexibility in terms of what material to cover. This allows instructors to select the chapters, or portions of chapters, that are most relevant for their purposes. That flexibility also extends to the choice of relative weighting of the qualitative or quantitative aspects of the material. As in previous editions, there are major pedagogical features designed to help students learn and understand the material. This section describes the key features of the book, the chapter elements, the supplements that are available for teaching the course, highlights of the eleventh edition, and suggested applications for classroom instruction. By providing this support, it is our hope that instructors and students will have the tools to make this learning experience a rewarding one. What’s New in This Edition This edition has been revised to incorporate and integrate changes in the field of Operations Management, and the many suggestions for improvement received from instructors around the world who are using the text. The following are key among the revisions: • The sequence of chapters has been changed to improve the flow. • A tutorial has been added on working with the normal distribution. • A list of key points has been added to every chapter. • New material and more emphasis have been devoted to these topics: Service Supply chain management Ethical conduct Sustainability Step-by-step problem solving • Linear programming is now a chapter rather than a chapter supplement, to allow more flexibility on when and where it is used. • There is added emphasis on ethics in every chapter. • Throughout the text, there are new, updated readings and photos to provide students with a motivating view of the critical importance of operations management today. • Available for instructors, OM Video/DVD series Volumes 1–16 document the latest innovations in operations at companies such as Zappos.com, Xerox, Burton Snowboards, FedEx, Honda, and more. Acknowledgments I want to thank the many contributors to this edition. Over the recent editions, reviewers and adopters of the text have provided a “continuously improving” wealth of ideas and suggestions. It is encouraging to me as an author. I hope all reviewers and readers will know their suggestions were valuable, were carefully considered, and are sincerely appreciated. The list includes post-publication reviewers, focus group participants, and manuscript reviewers: Vikas Agrawal, Fayetteville State University; Bahram Alidaee, University of Mississippi; Chen Chung, University of Kentucky; Robert Clark, Stony Brook University; Kathy Dhanda, DePaul University; Richard Ehrhardt, University of North Carolina at Greensboro; Warren Fisher, Stephen F. Austin State University; Seung-Lae Kim, Drexel University; Jooh Lee, Rowan University; Gita Mathur, San Jose State University; Kaushic Sengupta, Hofstra University; Kenneth Shaw, Oregon State University; Michael Shurden, Lander University; John Simon, Governors State University; Young Son, Bernard M. Baruch College; Timothy Vaughan, University of Wisconsin at Eau Claire; Pamela Zelbst, Sam Houston State University; Tekle Wanorie, Northwest Missouri State University. Other contributors included accuracy checkers: Michael Godfrey, University of Wisconsin at Oshkosh and Pamela Zelbst, Sam Houston State University; Test Bank: Alan Cannon, University of Texas at Arlington; Power Points: David Cook, Old Dominion University; Data Sets: Mehdi Kaighobadi, Florida Atlantic University; Excel Templates and ScreenCam tutorials: Lee Tangedahl, University of Montana; Instructors Manual: Michael Godfrey and Pamela Zelbst. Special thanks goes out to those subject matter experts who helped design and develop content in Connect™ Operations Management for this edition: Ronny Richardson of Southern Polytechnic State University who created Guided Examples and Shyam Jha, University of Arizona, Nancy Lambe, University of South Alabama, and Andrew Manikas, University of Wisconsin at Oshkosh, who designed the new assignable interactive applications. Finally I would like to thank all the people at McGraw-Hill/ Irwin for their efforts and support. It is always a pleasure to work with such a professional and competent group of people. Special thanks go to Dick Hercher, Executive Editor; Gail Korosa, Managing Developmental Editor; Bruce Gin, Project Manager; Debra Sylvester, Buyer II; Katie White, Marketing Manager; Laurie Entringer, Designer; Kerry Bowler and Ron Nelms, Media Project Managers; Keri Johnson, Photo Research and many others who worked “behind the scenes.” I would also like to thank the many reviewers of previous editions for their contributions. Ardavan Asef-Faziri, California State University at Northridge; Prabir Bagchi, George Washington State University; Gordon F. Bagot, California State University at Los Angeles; Ravi Behara, Florida Atlantic University; Michael Bendixen, Nova Southeastern; Ednilson Bernardes, Georgia Southern University; Prashanth N. Bharadwaj, Indiana University of Pennsylvania; Greg Bier, University of Missouri at Columbia; Joseph Biggs, Cal Poly State University; Kimball Bullington, Middle Tennessee State University; Alan Cannon, University of Texas at Arlington; Injazz Chen, Cleveland State University; Alan Chow, University of Southern Alabama at Mobile; Chrwan-Jyh, Oklahoma State University; Loretta Cochran, Arkansas Tech University; Lewis Coopersmith, Rider University; Richard Crandall, Appalachian State University; Dinesh Dave, Appalachian State University; Scott Dellana, East Carolina University; Xin Ding, University of Utah; Ellen Dumond, California State University at Fullerton; Kurt Engemann, Iona College; Diane Ervin, DeVry University; Farzaneh Fazel, Illinois State University; Wanda Fennell, University of Mississippi at Hattiesburg; Joy Field, Boston College; Lillian Fok, University of New Orleans; Charles Foley, Columbus State Community College; Matthew W. Ford, Northern Kentucky University; Phillip C. Fry, Boise State University; Charles A. Gates Jr., Aurora University; Tom Gattiker, Boise State University; Damodar Golhar, Western Michigan University; Robert Graham, Jacksonville State University; Angappa Gunasekaran, University of Massachusetts at Dartmouth; Haresh Gurnani, University of Miami; Terry Harrison, Penn State University; Vishwanath Hegde, California State University at East Bay; Craig Hill, Georgia State University; Jim Ho, University of Illinois at Chicago; Jonatan Jelen, Mercy College; Prafulla Joglekar, LaSalle University; Vijay Kannan, Utah State University; Sunder Kekre, Carnegie-Mellon University; Jim Keyes, University of Wisconsin at Stout; Beate Klingenberg, Marist College; John Kros, East Carolina University; Vinod Lall, Minnesota State University at Moorhead; Kenneth Lawrence, New Jersey Institute of Technology; Anita Lee-Post, University of Kentucky; Karen Lewis, University of Mississippi; Bingguang Li, Albany State University; Cheng Li, California State University at Los Angeles; Maureen P. Lojo, California State University at Sacramento; F. Victor Lu, St. John’s University; Janet Lyons, Utah State University; James Maddox, Friends University; Mark McComb, Mississippi College; George Mechling, Western Carolina University; Scott Metlen, University of Idaho; Douglas Micklich, Illinois State University; Ajay Mishra, SUNY at Binghamton; Scott S. Morris, Southern Nazarene University; Philip F. Musa, University of Alabama at Birmingham; Seong Hyun Nam, University of North Dakota; Roy Nersesian, Monmouth University; John Olson, University of St. Thomas; Jeffrey Ohlmann, University of Iowa at Iowa City; Ozgur Ozluk, San Francisco State University; Kenneth Paetsch, Cleveland State University; Taeho Park, San Jose State University; Allison Pearson, Mississippi State University; Patrick Penfield, Syracuse University; Steve Peng, California State University at Hayward; Richard Peschke, Minnesota State University at Moorhead; Andru Peters, San Jose State University; Charles Phillips, Mississippi State University; Frank Pianki, Anderson University; Sharma Pillutla, Towson University; Zinovy Radovilsky, California State University at Hayward; Stephen A. Raper, University of Missouri at Rolla; Pedro Reyes, Baylor University; Buddhadev Roychoudhury, Minnesota State University at Mankato; Narendra Rustagi, Howard University; Herb Schiller, Stony Brook University; Dean T. Scott, DeVry University; Scott J. Seipel, Middle Tennessee State University; Raj Selladurai, Indiana University; Dooyoung Shin, Minnesota State University at Mankato; Raymond E. Simko, Myers University; Jake Simons, Georgia Southern University; Charles Smith, Virginia Commonwealth University; Kenneth Solheim, DeVry University; Victor Sower, Sam Houston State University; Jeremy Stafford, University of North Alabama; Donna Stewart, University of Wisconsin at Stout; Dothang Truong, Fayetteville State University; Mike Umble, Baylor University; Javad Varzandeh, California State University at San Bernardino; Emre Veral, Baruch College; Mark Vroblefski, University of Arizona; Gustavo Vulcano, New York University; Walter Wallace, Georgia State University; James Walters, Ball State University; John Wang, Montclair State University; Jerry Wei, University of Notre Dame; Michael Whittenberg, University of Texas; Geoff Willis, University of Central Oklahoma; Jiawei Zhang, NYU; Zhenying Zhao, University of Maryland; Yong-Pin Zhou, University of Washington. William J. Stevenson

Operations Management

Author : William Stevenson
ISBN : 0073525251
Genre : Business & Economics
File Size : 30. 66 MB
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The Eleventh Edition of Stevenson's Operations Management features integrated, up-to-date coverage of current topics and industry trends, while preserving the core concepts that have made the text the market leader in this course for over a decade. Stevenson's careful explanations and approachable format support students in understanding the important operations management concepts as well as applying tools and methods with an emphasis on problem solving. Through detailed examples and solved problems, short cases and readings on current issues facing businesses, and auto-gradable end of chapter problems and application-oriented assignments available in Connect Operations Management, students learn by doing, and the Eleventh Edition continues to offer more support for 'doing Operations' than any other.

Operations Management

Author : Michael Lewis
ISBN : 0415249244
Genre : Business & Economics
File Size : 56. 44 MB
Format : PDF
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Describes the key concepts of operations management, covering such topics as planning and control, the role of technology, and "just-in-time" techniques.

Operations Management

Author : William J. Stevenson
ISBN : 0077133013
Genre : Production management
File Size : 87. 25 MB
Format : PDF, Mobi
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We are pleased to present this Global Edition, which has been developed specifically to meet the needs of international Operations Management students. In addition to coverage of the latest concepts and developments in this dynamic field, and now with a greater emphasis on services, supply chain management, ethics and sustainability, new material has been added to make the content more relevant and to improve the learning outcomes for the international student.

Inventory Management

Author : Mohamad Y. Jaber
ISBN : 1420079980
Genre : Technology & Engineering
File Size : 68. 29 MB
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As markets become more dynamic and competitive, companies must reconsider how they view inventory and make changes to their production and inventory systems. They must begin to think outside the classical box and develop a new paradigm of inventory management. Exploring the trend away from classical models based on economic order quantities to dependent demand systems, Inventory Management: Non-Classical Views comes as a just-in-time resource. Explore the new role of inventories in business enterprises This book discusses a new paradigm for inventory management that is responsive to dynamic changes in the economy. It explores: Inventory systems that provide flexibility Inventory performance measures other than using cost as a means to control inventory Inventory as a contributor to customer value creation, rather than a liability The book also examines why energy and the environment are to be considered in inventory decisions, the non-classical application of inventory management in fields such as healthcare and disaster relief, and non-classical approaches to measuring the performance of inventory such as information theory, fuzzy sets, and thermodynamics. While many factors may change, one certainty is that the global economy is becoming increasingly dynamic. Planting the seeds for new research in inventory control and management, this book outlines the evolving role of inventories in business enterprises. It explores how to create inventory management as a tool for continued success regardless of market fluctuations and economic variances.

Service And Operations Management

Author : Cengiz Haksever
ISBN : 9789813209466
Genre : Business & Economics
File Size : 60. 63 MB
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The purpose of this book is to provide cutting-edge information on service management such as the role services play in an economy, service strategy, ethical issues in services and service supply chains. It also covers basic topics of operations management including linear and goal programming, project management, inventory management and forecasting. This book takes a multidisciplinary approach to services and operational management challenges; it draws upon the theory and practice in many fields of study such as economics, management science, statistics, psychology, sociology, ethics and technology, to name a few. It contains chapters most textbooks do not include, such as ethics, management of public and non-profit service organizations, productivity and measurement of performance, routing and scheduling of service vehicles. An Instructor's Solutions Manual is available upon request for all instructors who adopt this book as a course text. Please send your request to [email protected]

The Quintessence Of Supply Chain Management

Author : Rolf G. Poluha
ISBN : 9783662485156
Genre : Business & Economics
File Size : 27. 57 MB
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This book describes the fundamentals of Supply Chain Management in clear and concise terms. It explains why in the near future real competition is going to be between supply chains and what the consequences will be. Managers and decision-makers will be able to build on their business’s competitive advantage with the essentials provided in this work. The focus here is upon what you really need to know in order to optimally manage your processes in procurement, manufacturing, warehousing and logistics. In addition to a wealth of illustrations and examples, valuable suggestions for further expansive reading are included. Essential insights are provided into how to analyse and evaluate the supply chain, based upon key aspects from research and practice, which helps readers to initiate their own optimisation processes.

Operations Management Student Value Edition

Author : Jay Heizer
ISBN : 0132863308
Genre : Business & Economics
File Size : 82. 28 MB
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Mylab Operations Management With Pearson Etext Access Card For Principles Of Operations Mangement

Author : Jay Heizer
ISBN : 0135226740
Genre :
File Size : 77. 90 MB
Format : PDF
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NOTE: Before purchasing, check with your instructor to ensure you select the correct ISBN. Several versions of the MyLab(tm)and Mastering(tm) platforms exist for each title, and registrations are not transferable. To register for and use MyLab or Mastering, you may also need a Course ID, which your instructor will provide. Used books, rentals, and purchases made outside of Pearson If purchasing or renting from companies other than Pearson, the access codes for the MyLab platform may not be included, may be incorrect, or may be previously redeemed. Check with the seller before completing your purchase. For courses in operations management. This ISBN is for the MyLab access card. Pearson eText is included. A broad introduction to operations, reinforced with extensive practice problems Principles of Operations Management: Sustainability and Supply Chain Management presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. Problems found in the 11th Edition contain ample support -- found in the book's solved-problems and worked examples -- to help readers better understand concepts important to today's operations management professionals. This text is available in two versions: Operations Management, 13th Edition, a hardcover, and Principles of Operations Management, 11th Edition, a paperback. Both books include the identical core Chapters 1--17. However, Operations Management, 13th Edition also includes a Part IV with seven business analytics modules. Personalize learning with MyLab Operations Management By combining trusted author content with digital tools and a flexible platform, MyLab personalizes the learning experience and improves results for each student. Operations Management Simulations within MyLab give students hands-on experience in real-world roles, helping them make decisions, think critically, and link course concepts to on-the-job application.

Integral Logistics Management

Author : Paul Schönsleben
ISBN : 1420058649
Genre : Business & Economics
File Size : 68. 8 MB
Format : PDF
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Tackling the logistical, planning, and managerial challenges that companies face, the third edition of this bestselling reference addresses the increased importance of strategy issues in various fields. While retaining many elements of the previous editions, Integral Logistics Management: Operations and Supply Chain Management in Comprehensive Value-Added Networks, Third Edition incorporates several novel developments. New to the Third Edition A section on facility location planning for production, distribution, and service networks A section on strategic procurement Chapters on TQM, Six Sigma, and system and project management Key figures for the classification of planning methods in materials management Additional interactive Macromedia Flash elements for download from a companion website Covering all of the critical details in this area, Integral Logistics Management will equip you with the necessary tools to better handle the operation aspects of your company.

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