questions that get results innovative ideas managers can use to improve their teams performance

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Questions That Get Results

Author : Paul Cherry
ISBN : 0470925566
Genre : Business & Economics
File Size : 25. 78 MB
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Ask the right questions and get improved, sustained employee performance Since technology has made it easy to access, share, and distribute company data, many managers avoid live interaction, instead relying on emails, text messages, Web-based seminars to manage their employees. But although technology has changed, people have not. There is still a need for effective face-to-face communication; managers need to have the ability to ask the right questions and use the answers to find solutions. Questions That Get Results is an innovative, powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, hiring the best candidates, and negotiating solutions to internal and external conflicts. Each chapter profiles a manager who is struggling to communicate, an otherwise successful leader who is simply missing an element in their managerial toolkit Following each profile are practical tools that will assist any manager faced with a similar situation Together the authors train approximately 30,000 professionals per year Increase your effectiveness and bring out the best in your employees by learning the Questions That Get Results.

Competitive Innovation Management

Author : J. Christiansen
ISBN : 9780230001107
Genre : Business & Economics
File Size : 53. 53 MB
Format : PDF, ePub, Docs
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This book answers the question of how to improve the innovation performance of large companies. It discusses how a wide range of management systems and practices impact innovation performance. Having observed a number of management teams that were trying to improve innovation performance, the author describes the most effective ways to do this. He looks at what management systems to change first, how to change them, and who to involve in the process. Finally, he discusses how the ideal innovation system differs across industries and how managers should take industry differences into account as they work to improve their innovation systems.

Improving Employee Performance Through Appraisal And Coaching

Author : Donald L. Kirkpatrick
ISBN : 9780814429372
Genre : Business & Economics
File Size : 57. 16 MB
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Author Donald Kirkpatrick is one of the leading voices on human resources and training and development. For more than forty years, Kirkpatrick’s four-level performance evaluation model has been the standard throughout the world, and has revolutionized the way enterprises manage, monitor, and optimize employee performance. The new edition of Improving Performance Through Appraisal and Coaching contains all the wisdom and step-by-step processes of the original, with all the guidance and tools you’ll need to implement a program that gets maximum results. The book starts with a 40-question test about your organization and its processes and attitudes regarding performance appraisal and coaching. Taking the test both before and after reading the first section of the book will highlight exactly where your existing initiatives can be improved and new ones put in place. Kirkpatrick then goes on to describe in detail how a culture of coaching builds and enhances performance, and how to build this culture across the entire organization. Examples and eye-opening Notes from the Field both reinforce and complement the author’s sage recommendations, illustrating how his approaches can be adopted in their entirety or deployed piecemeal, depending on your organization’s specific needs. The case studies, both from major employers, prove the overarching value of a proactive performance appraisal program and vibrant coaching environment. The book is packed with ready-to-use forms and, more important, instructions and observations on their effective use. Plus, every chapter is designed for practical application, featuring accessible charts and figures, lists of key points, specific suggestions, cause-and-effect relationships, and much more. While workplaces and jobs have changed dramatically, some truths seem everlasting. One is that in order to obtain exceptional employee performance, you need to build a thorough and consistent appraisal mechanism and coaching program. The other is that there is no one more knowledgeable about how to do it than Donald Kirkpatrick.

Black Enterprise

Author :
ISBN : CORNELL:31924107859344
Genre : African American business enterprises
File Size : 83. 97 MB
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Working In Teams

Author : Brian A. Griffith
ISBN : 9781483355931
Genre : Business & Economics
File Size : 52. 63 MB
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An engaging, relevant text, Working in Teams explores the major concepts related to team success and prepares students to lead and work in and lead collaborative, interdependent environments. Authors Brian A. Griffith, PhD, and Ethan B. Dunham EdM, MBA, teach readers to accomplish specific goals in teams, foster the development of individual members, and transform “high-potential” groups into “high performing” teams. Readers will develop a strong, practical foundation in topics essential to effective teamwork: team design and development, interpersonal dynamics, leadership, communication, decision making, creativity and innovation, diversity, project management, and performance evaluation.

Improving Performance

Author : Geary A. Rummler
ISBN : 9781118239025
Genre : Business & Economics
File Size : 61. 73 MB
Format : PDF, ePub
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Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

Now Discover Your Strengths

Author : Marcus Buckingham
ISBN : 9780743201148
Genre : Business & Economics
File Size : 52. 44 MB
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Outlines a program developed by Gallup experts and based on a study of more than two million people to help readers discover their distinct talents and strengths and how they can be translated into personal and career successes. 100,000 first printing.

Improving Project Performance

Author : Jerry L. Wellman
ISBN : 9781137512383
Genre : Business & Economics
File Size : 86. 61 MB
Format : PDF
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Leadership is critical to a successful project, giving the team vision and identity while keeping stakeholders and team members on board when difficult decisions need to be made. Yet project management is more than a formulaic approach describing what should be done and how to do it. The most effective project managers understand why these actions are important. Improving Project Performance outlines what it is that project teams are trying to accomplish, what principles are essential to project success, and why those principles are so important—emphasizing why actions matter—in eight distinct steps: 1. Shared Vision—A shared vision that is clearly documented, communicated, and maintained is the first step toward success. 2. Translated Vision—Clear definitions of a project help prevent cost growth, schedule delays, wasted resources, and customer dissatisfaction. 3. Integrated Plan—A roadmap for turning the vision into reality. Plan development contributes to project team building. 4. Performance Measurement—Monitor project team performance against the integrated baseline plan, the requirements and specifications, and the vision. 5. Managing Uncertainty—Establish, maintain, and adjust project reserves to the project's changing degree of uncertainty. 6. Change Management—Change management tools assist project teams in effectively coping with the unexpected. 7. Influence the Future—Project teams operating in a supportive and disciplined environment tend to find success because they take action to shape their future. 8. Over-Communication—Open, robust, and honest communication is essential within a project team and between its external stakeholders. By understanding and focusing intently on these eight habits, project managers can create truly successful project teams.

Questions That Sell

Author : Paul Cherry
ISBN : 9780814438718
Genre : Business & Economics
File Size : 78. 46 MB
Format : PDF, Kindle
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Ask the questions-and get the sale. As a salesperson your product knowledge is extensive, but that's not enough. If you fail to ask the right questions-the ones that uncover a customer's real needs-you will never close the deal. Questions that Sell reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price-and increase your success rate as a result. Packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions, the revised and updated second edition now includes new material on how to: Use questions to qualify prospects (without insulting them) * Discover hidden customer needs and motivations * Raise delicate questions * Overcome stalls * Reinvigorate a stale relationship * Soothe anxious buyers * Accelerate the decision process * Upsell and cross-sell so you no longer leave money on the table * Prospect for new business * Pose intriguing questions to position yourself as a thought-leader on social media * Turn social media contacts into active sales leads * Identify dead-end opportunities * Secure referrals * And more Success is yours for the asking. Smart questioning will get you there.

Driven By Data

Author : Paul Bambrick-Santoyo
ISBN : 0470594381
Genre : Education
File Size : 84. 97 MB
Format : PDF, ePub, Mobi
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Driven by Data offers valuable tips and general guidelines about data-based methods and the difficulties surrounding the implementation of data-driven instruction. Through a CD-ROM, this guidebook provides all the tools needed to launch data-driven instruction effectively, such as an implementation rubric, meeting agendas, calendars, assessment templates, and more. Written by Paul Bambrick-Santoyo, who has worked with over 1,000 schools across the nation, the book clearly shows how to maneuver through assessments and statistics. Bambrick-Santoyo offers vital tips, such as: how to create a data culture, how to run a successful data analysis meeting, how to write quality assessments, and how to deal with resistance from your teachers. The book also includes twenty case studies of high-performing schools. School leaders will find this resource useful for achieving remarkable results and immense gains, regardless of the school's background, leader, or demographic. Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

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