the design of everyday things revised and expanded edition

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The Design Of Everyday Things

Author : Don Norman
ISBN : 9780465072996
Genre : Business & Economics
File Size : 32. 71 MB
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In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. The Design of Everyday Things is a powerful primer on how-and why-some products satisfy customers while others only frustrate them.

Understanding Context

Author : Andrew Hinton
ISBN : 9781449326579
Genre : Computers
File Size : 27. 55 MB
Format : PDF, Kindle
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To make sense of the world, we’re always trying to place things in context, whether our environment is physical, cultural, or something else altogether. Now that we live among digital, always-networked products, apps, and places, context is more complicated than ever—starting with "where" and "who" we are. This practical, insightful book provides a powerful toolset to help information architects, UX professionals, and web and app designers understand and solve the many challenges of contextual ambiguity in the products and services they create. You’ll discover not only how to design for a given context, but also how design participates in making context. Learn how people perceive context when touching and navigating digital environments See how labels, relationships, and rules work as building blocks for context Find out how to make better sense of cross-channel, multi-device products or services Discover how language creates infrastructure in organizations, software, and the Internet of Things Learn models for figuring out the contextual angles of any user experience

Infusing Innovation Into Organizations

Author : M. Ann Garrison Darrin
ISBN : 9781498732529
Genre : Technology & Engineering
File Size : 64. 1 MB
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Foster a Culture of Innovation inside Your Organization Introducing a new approach that blends the practical applications of engineering with innovative concepts and techniques, Infusing Innovation into Organizations: A Systems Engineering Approach illustrates how a company’s culture influences innovation results and demonstrates how organizations can successfully create, explore, and test ideas. The book outlines an innovation framework representing a "systemic" approach that works within an organization’s culture (or context). It describes the principles and practices of innovation, relates these principles to systemic practices and the culture of a research and development organization, and incorporates innovation initiatives that can revitalize the performance of an organization. The book utilizes numerous case studies that help determine what makes an organization more likely to produce innovative products and ideas. Providing relevant background and a description for each case study, it details innovative activity, innovative impact, and the characteristics and features of each innovation. It also describes the principles and practices of innovation and relates these principles to systemic practices and culture in a research and development organization. Using systems engineering processes to apply innovation to operations, the authors: Describe general initiatives that have been, and could be, considered to address the principles of innovation in the context of an innovation framework Outline some indicators of effectiveness that can be used to implement a systemic organization-wide program Explain the linear and non-linear processes of design thinking (includes key methods and tools, and provides illustrative case studies) Offer an understanding of how to integrate problem-solving and underlying methods and tools into your organization Infusing Innovation into Organizations: A Systems Engineering Approach introduces a systemic approach that supports an innovative culture and describes novel approaches to addressing problems using creative, viable solutions. This book serves undergraduate and graduate-level professors and students in systems engineering as well as managers and consultants working in systems analysis and design.

About Face

Author : Alan Cooper
ISBN : 9781118766583
Genre : Computers
File Size : 87. 66 MB
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Understanding Patient Safety Third Edition

Author : Robert Wachter
ISBN : 9781259860256
Genre : Medical
File Size : 88. 5 MB
Format : PDF
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Now revised and updated—the landmark patient safety primer written by the world’s leading authorities Medical errors are the unfortunate byproduct of an increasingly complex healthcare system. Now more than ever, keeping patients safe takes well-trained caregivers, relevant insights from a range of industries, additional investment—and a groundbreaking text like Understanding Patient Safety. Understanding Patient Safety is “must read” for those seeking to master the clinical, organizational, and systems issues of patient safety. In this bestselling primer, patient safety pioneer Robert Wachter and Kiran Gupta put all the essential tools and principles at your fingertips. Engaging and accessible, the book is filled with high-yield cases, analyses, tables, graphics, along with key points and references—all designed to help you optimize quality and safety. Understanding Patient Safety begins with an introduction to patient safety and medical errors. Its second section surveys specific types of medical errors, including those related to surgery, medications, diagnosis, transition and handoff, and infections. The third section covers proven solutions, from establishing reporting systems, to creating a culture of safety. The third edition reflects pivotal new developments in the field, including major updates in diagnostic errors, information technology and patient safety, ambulatory safety, and clinician burnout. Features: •Coverage of human factors and errors at the person-machine interface •Review of workplace issues, including supporting caregivers after major errors •How to organize an effective safety program •Coordination of patient education and training •Overview of the malpractice system •Discussion of the patient’s role

The Digital Doctor Hope Hype And Harm At The Dawn Of Medicine S Computer Age

Author : Robert Wachter
ISBN : 9780071849470
Genre : Business & Economics
File Size : 66. 96 MB
Format : PDF, ePub
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The New York Times Science Bestseller from Robert Wachter, Modern Healthcare’s #1 Most Influential Physician-Executive in the US While modern medicine produces miracles, it also delivers care that is too often unsafe, unreliable, unsatisfying, and impossibly expensive. For the past few decades, technology has been touted as the cure for all of healthcare’s ills. But medicine stubbornly resisted computerization – until now. Over the past five years, thanks largely to billions of dollars in federal incentives, healthcare has finally gone digital. Yet once clinicians started using computers to actually deliver care, it dawned on them that something was deeply wrong. Why were doctors no longer making eye contact with their patients? How could one of America’s leading hospitals give a teenager a 39-fold overdose of a common antibiotic, despite a state-of-the-art computerized prescribing system? How could a recruiting ad for physicians tout the absence of an electronic medical record as a major selling point? Logically enough, we’ve pinned the problems on clunky software, flawed implementations, absurd regulations, and bad karma. It was all of those things, but it was also something far more complicated. And far more interesting . . . Written with a rare combination of compelling stories and hard-hitting analysis by one of the nation’s most thoughtful physicians, The Digital Doctor examines healthcare at the dawn of its computer age. It tackles the hard questions, from how technology is changing care at the bedside to whether government intervention has been useful or destructive. And it does so with clarity, insight, humor, and compassion. Ultimately, it is a hopeful story. "We need to recognize that computers in healthcare don’t simply replace my doctor’s scrawl with Helvetica 12," writes the author Dr. Robert Wachter. "Instead, they transform the work, the people who do it, and their relationships with each other and with patients. . . . Sure, we should have thought of this sooner. But it’s not too late to get it right." This riveting book offers the prescription for getting it right, making it essential reading for everyone – patient and provider alike – who cares about our healthcare system.

Microinteractions Full Color Edition

Author : Dan Saffer
ISBN : 9781491945988
Genre : Computers
File Size : 66. 64 MB
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It’s the little things that turn a good digital product into a great one. With this full color practical book, you’ll learn how to design effective microinteractions: the small details that exist inside and around features. How can users change a setting? How do they turn on mute, or know they have a new email message? Through vivid, real-world examples from today’s devices and applications, author Dan Saffer walks you through a microinteraction’s essential parts, then shows you how to use them in a mobile app, a web widget, and an appliance. You’ll quickly discover how microinteractions can change a product from one that’s tolerated into one that’s treasured. Explore a microinteraction’s structure: triggers, rules, feedback, modes, and loops Learn the types of triggers that initiate a microinteraction Create simple rules that define how your microinteraction can be used Help users understand the rules with feedback, using graphics, sounds, and vibrations Use modes to let users set preferences or modify a microinteraction Extend a microinteraction’s life with loops, such as “Get data every 30 seconds”

Functional Design For 3d Printing

Author : Clifford T. Smyth
ISBN : 0692883215
Genre : Computers
File Size : 66. 30 MB
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In Functional Design for 3D Printing, the author explains how to leverage the strengths and minimize the weaknesses of the 3D printing process, from material selection to design details.

Alice S Adventures In Wonderland Greek Edition

Author : Lewis Carroll
ISBN : 1533629757
Genre :
File Size : 81. 87 MB
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The Myths Of Innovation

Author : Scott Berkun
ISBN : 9781449389628
Genre : Business & Economics
File Size : 89. 89 MB
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How do you determine whether a hot new technology will succeed or fail? Or where the next big idea will come from? If you subscribe to the popular myths of innovation, it's impossible to answer these questions. Our beliefs about how new ideas come about are based on wishful thinking and romanticized ideas of history -- like the story of how Newton discovered gravity when an apple hit him on the head. In the new paperback edition ofThe Myths of Innovation, bestselling author Scott Berkun takes a careful look at the history of innovation, including the recent software and Internet age, to reveal powerful truths about how ideas become successful innovations -- truths that people can apply to the challenges of the present day. By understanding how Einstein's discovery of E=mc2 or Tim Berner Lee's creation of the Web were based on the re-use of work done by others, you will see new ways to develop existing knowledge into new innovations. Each entertaining chapter centers on breaking apart a powerful myth. Through Berkun's extensive research into the truth about past innovations in technology, business and science, you'll learn lessons from the expensive failures and dramatic successes of innovations past, and understand how innovators achieved what they did -- and what you need to do to be an innovator yourself. You'll discover: Why breakthrough thinking takes time How all stories of innovations are distorted by the history effect How to overcome people's resistance to new ideas Why all innovation is a collaborative process How innovation depends on persuasion Why problems are more important than solutions How the good innovation is the enemy of the great Why the biggest challenge is knowing when it's good enough

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