tough customer a novel

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Tough Customer

Author : Sandra Brown
ISBN : 9781451641912
Genre : Fiction
File Size : 77. 13 MB
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Colleagues, friends, and lovers know Dodge Hanley as a private investigator who doesn’t let rules get in his way—in his private life as well as his professional one. If he breaks a heart, or bends the law in order to catch a criminal, he does so without hesitation or apology. That’s why he’s the first person Caroline King—who after a thirty-year separation continues to haunt his dreams—asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline’s call, and one compelling reason to drop everything and fly down to Texas: guilt. Dodge’s mind may be a haze of disturbing memories and bad decisions, but he arrives in Houston knowing with perfect clarity that his daughter, Berry, is in danger. She has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who has spent the past year making Berry’s life hell, and who now has vowed to kill her. Dodge joins forces with local deputy sheriff Ski Nyland, but the alarming situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry. Sensing the killer drawing nearer, Dodge, who’s survived vicious criminals and his own self-destructive impulses, realizes that this time he’s in for the fight of his life. From acclaimed best-selling author Sandra Brown, Tough Customer is a heart-pounding tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances.

Negotiating With Tough Customers

Author : Steve Reilly
ISBN : 9781632659507
Genre : Business & Economics
File Size : 62. 27 MB
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Negotiation is the middle ground between capitulation and stonewalling, a back-and-forth between two parties trying to reach agreement. If a price or other term is non-negotiable, there is no give and take, just “take it or leave it.” You may think you are negotiating, but if the other side isn’t playing, you aren’t either. Regardless of the industry, situation, or product, the two most common mistakes negotiators make are: 1. they give ground too easily, and; 2. they get nothing in return. When dealing with tough customers it is even more important to be able to defend your position and bargain for reciprocal concessions. Negotiating With Tough Customers provides proven methods for holding your ground against (seemingly) more powerful negotiators. But it goes further, making sure that when you do give ground, you get equal or better value in return. Using a cooperative, collaborative approach in a hardball negotiation just doesn’t work. Tough negotiators will play win-win, but only if they have nothing to lose. Negotiating With Tough Customers will make you a better salesperson by making you a better negotiator...and vice versa.

Skateboard Tough

Author : Matt Christopher
ISBN : 9781599531151
Genre : Juvenile Fiction
File Size : 31. 26 MB
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"When Brett's skateboarding abilities dramatically and inexplicably improve after using The Lizard, a skateboard mysteriously unearthed in his front yard, his friends start to wonder if the skateboard is haunted"--Provided by publisher.

Play Dirty

Author : Sandra Brown
ISBN : 9781416545415
Genre : Fiction
File Size : 86. 66 MB
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From the master of romantic suspense and bestselling author of Friction and Ricochet comes a gripping story of passion, redemption, and love…with deadly consequences. After five long years in federal prison, Griff Burkett is a free man. But the disgraced Cowboys quarterback can never return to the life he knew before he was caught cheating. In a place where football is practically a religion, Griff committed a cardinal sin, and no one is forgiving. Foster Speakman, owner and CEO of SunSouth Airlines, and his wife, Laura, are a golden couple. Successful and wealthy, theirs was a charmed life before fate cruelly intervened and denied them the one thing they wanted most—a child. It’s said that money can’t buy everything. But it can buy a football player fresh out of prison and out of prospects. The job Griff agrees to do for the Speakmans demands secrecy. But he soon finds himself once again in the spotlight of suspicion. An unsolved murder comes back to haunt him in the form of his nemesis, Stanley Rodarte, who has made Griff’s destruction his life’s mission. While safeguarding his new enterprise, Griff must also protect those around him, especially Laura Speakman, from Rodarte’s ruthlessness. Griff stands to gain the highest payoff he could ever imagine, but cashing in on it will require him to forfeit his only chance for redemption...and love. Now Griff is playing a high-stakes game, and at the final whistle, one player will be dead. The clock is ticking and Griff’s future—his life—hinges on one last play.

Cut

Author : Patricia McCormick
ISBN : 9780545290791
Genre : Juvenile Fiction
File Size : 76. 52 MB
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While confined to a mental hospital, thirteen-year-old Callie slowly comes to understand some of the reasons behind her self-mutilation, and gradually starts to get better.

Dexter The Tough

Author : Margaret Peterson Haddix
ISBN : 9781442497634
Genre : Juvenile Fiction
File Size : 30. 31 MB
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I’m the new kid. I am tuf. This morning I beat up a kid. It’s only the first day of school for Dexter, but he’s already mad at the principal, and the secretary, and the janitor, and the kids who laugh at him. When his teacher tells the class to write a story, Dexter writes about how tough he is—and how he’s already gotten into a fight. Is any of Dexter’s story true? Why was the other boy crying before Dexter hit him? And why would the other boy still want to be Dexter’s friend? Even Dexter doesn’t know the answers to some of those questions. But as he deals with family problems, a persistent teacher, and a boy who’s strangely interested in floor wax, he discovers many surprises hidden in his own tale.

Smash Cut

Author : Sandra Brown
ISBN : 1416563210
Genre : Fiction
File Size : 56. 58 MB
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From the queen of romantic suspense and bestselling author of Ricochet comes a thriller full of jarring cinematic twists in which a killer reenacts cinema’s goriest murders. When millionaire Paul Wheeler is murdered, his family retains renowned lawyer Derek Mitchell to defend the victim’s nephew Creighton—although the police have not charged the young man with the crime. Wheeler’s mistress Julie Rutledge, who is also a suspect, believes that Creighton is the killer, despite his rock-solid alibi, and she’ll do almost anything in her quest to prove his guilt—even ruin Derek’s career. But as Derek learns of Creighton’s darker side, especially his bizarre fascination with movie murders, the more he comes to believe Julie is right. The clock ticks down to a shocking ending as Derek and Julie join forces to find the truth. Has Creighton begun re-enacting cinema’s goriest scenes and, if so, who will be his unwilling costars? They won’t know until the final Smash Cut.

Tough Chicks

Author : Cece Meng
ISBN : 0618824154
Genre : Juvenile Fiction
File Size : 54. 60 MB
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Three independent chicks who dare to be different are reprimanded by the other barnyard residents for not being quiet and docile, until the smart, fearless trio takes on a runaway tractor.

Tough Choices

Author : Carly Fiorina
ISBN : 159184133X
Genre : Biography & Autobiography
File Size : 74. 44 MB
Format : PDF, Kindle
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A former CEO, president, and chairperson of Hewlett-Packard traces her educational upsets before entering the business world, her struggles as a businesswoman in a male-dominated arena, her role in HP's controversial merger, and her public firing.

Hang Tough

Author : Lorelei James
ISBN : 9780698186415
Genre : Fiction
File Size : 80. 53 MB
Format : PDF, Kindle
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In the new Blacktop Cowboys® novel from the New York Times bestselling author of Wrapped and Strapped, one woman learns that when it comes to cowboys, looks can be deceiving... When Tobin Hale stepped in to stop Garnet Evans’s son from railroading her out of her own home, he knew moving in with his favorite Mud Lily could be seen as strange. But nothing prepared him for the arrival of Garnet’s fiery, beautiful granddaughter, Jade—or her assumption that he’s up to no good... While Tobin might be the hottest man Jade Evans has ever seen, his physical attributes won’t distract her from protecting her grandma from his sweet-talking ways. But the stubborn cowboy digs in his boot heels and refuses to leave. Stuck in close quarters together, Jade learns Tobin is the real deal—a hardworking, fiercely loyal man and she’s the one in danger of losing her heart. And just when he was prepared to leave Muddy Gap behind, Tobin may have found the kind of woman worth sticking around for...

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