crucial conversations tools for talking when stakes are high second edition

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Crucial Conversations Tools For Talking When Stakes Are High Second Edition

Author : Kerry Patterson
ISBN : 9780071772204
Genre : Business & Economics
File Size : 70. 25 MB
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The New York Times and Washington Post bestseller that changed the way millions communicate “[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.” —from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People “The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.” —Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul® The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to: Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything Be persuasive, not abrasive

Summary Of Crucial Conversations Tools For Talking When

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Summary Of Crucial Conversations Tools For Talking When Stakes Are High Second Edition By Kerry Patterson

Author : Abbey Beathan
ISBN : 1646152980
Genre : Study Aids
File Size : 65. 91 MB
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Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson Book Summary Abbey Beathan (Disclaimer: This is NOT the original book.) Learn how to hold crucial conversations in the best way and dramatically improve your career. Keeping your cool in a heated conversation is probably one of the hardest thing a human can do. Mastering this technique and being able to influence your counterpart's emotion can grant you success in your life. These skills are crucial for any negotiator and can help you obtain a better salary, win arguments and basically get everything you want. (Note: This summary is wholly written and published by Abbey Beathan. It is not affiliated with the original author in any way) "It's the most talented, not the least talented, who are continually trying to improve their dialogue skills. As is often the case, the rich get richer." - Kerry Patterson High impact situations require preparation in order to not be emotionally swayed by your counterpart. Kerry Patterson developed a technique that you can master in 6 minutes and it's used to prepare for every negotiation. She is willing to teach you how to be a persuasive individual who listens before he talks so you can become a rockstar negotiator! Read about how the skills from this book changed readers life and learn how to apply them so you can do the same. P.S. Crucial Conversations is an extremely informative book that will teach you how to be a persuasive cool-headed individual. P.P.S. It was Albert Einstein who famously said that once you stop learning, you start dying. It was Bill Gates who said that he would want the ability to read faster if he could only have one superpower in this world. Abbey Beathan's mission is to bring across amazing golden nuggets in amazing books through our summaries. Our vision is to make reading non-fiction fun, dynamic and captivating. Ready To Be A Part Of Our Vision & Mission? Scroll Up Now and Click on the "Buy now with 1-Click" Button to Get Your Copy. Why Abbey Beathan's Summaries? How Can Abbey Beathan Serve You? Amazing Refresher if you've read the original book before Priceless Checklist in case you missed out any crucial lessons/details Perfect Choice if you're interested in the original book but never read it before Disclaimer Once Again: This book is meant for a great companionship of the original book or to simply get the gist of the original book. "One of the greatest and most powerful gift in life is the gift of knowledge. The way of success is the way of continuous pursuit of knowledge" - Abbey Beathan

Summary Crucial Conversations Tools For Talking When Stakes

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Summary Of Crucial Conversations

Author : Fastreads
ISBN : 1539752615
Genre :
File Size : 47. 27 MB
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"The more you care about an issue, the less likely you are to be on your best behavior." "Most arguments consists of battles over the 5 to 10 percent of the fact and stories that people disagree over." "If you don't make an actual assignment to an actual person, there's a good change that nothing will ever come of all the work you've gone through to make a decision." "Success does not depend on perfect compliance with new expectations, but on teammates who hold crucial conversations with one another when others appear to be reverting to old patterns." "If others don't want to talk about tough issues, it's because they believe that it won't do any good." "The current quality of your leadership and your life is fundamentally a function of how you are presently handling these moments." "If you use these skills exactly the way we tell you to and the other person doesn't want to dialogue, you won't get to dialogue. However, if you persist over time, refusing to take offense, making your motive genuine, showing respect, and constantly searching for Mutual Purpose, then the other person will almost always join you in dialogue." What Will You Learn From Reading This Book? Learn to recognize and master conversations in which emotions play a part and will affect your life-Crucial Conversations. When anger or negative behavior occur, or when people withdraw into silence, step back and start the conversation again to avoid those emotions. Keep a calm and pleasant manner, resist emotional reactions. Create a shared pool of facts from which informed decisions can be made. Be aware of your own desired result from the conversation. Make sure all parties feel safe to share their information. Resist assumptions and jumping to conclusions before hearing everything. If others fall into uncomfortable silence, ask questions which encourage them to share. Define how decisions will be made at the beginning. Use all the tools presented to have a successful Crucial Conversation. **Don't miss the updated Second Edition of "Crucial Conversations." This incredibly popular book will help anyone improve their ability to master conversation when stakes are high and improve their personal and professional relationships.*** Own Your Copy Today!

Mastering Precepting Second Edition

Author : Beth Ulrich
ISBN : 9781945157868
Genre : Medical
File Size : 47. 14 MB
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Nurse preceptors have the power and opportunity to inspire nurses to achieve greatness. Effective precepting programs depend on two critical groups: nurses who organize and manage the programs and nurses who support, teach, and coach. Author, Beth Ulrich provides the knowledge, tools, skills, and wisdom both groups need for success. Written for staff nurses and their managers, this second edition of Mastering Precepting: A Nurse’s Handbook for Success teaches preceptors both the science and art of education and empowers them to seek the support they need to be effective. For managers, it emphasizes the importance of providing nurse preceptors with positive and supportive experiences. This fully revised new edition covers: · Roles, planning, goals, and motivation · Specific learner populations Self-care and burnout precautions

Review Manual For The Certified Healthcare Simulation Educator Exam Second Edition

Author : Linda Wilson, PhD, RN, CPAN, CAPA, BC, CNE, CHSE, CHSE-A, ANEF, FAAN
ISBN : 9780826138897
Genre : Medical
File Size : 90. 4 MB
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Praise for the First Edition: “The authors of this review manual have captured all of the elements of simulation from establishing the objectives of simulated learning experiences, to constructing scenarios, to debriefing students and the simulation team, to assessing and evaluating the learning that has accrued. They have also described the range of simulation options and the contexts for their most effective use.” --Gloria F. Donnelly, PhD, RN, FAAN, FCPP, Dean and Professor College of Nursing and Health Professions, Drexel University This is the first practice manual to help healthcare simulation educators in the United States and internationally to prepare for the certification exam in this burgeoning field. The second edition is revised to reflect the latest test blueprint and encompass key evidence-based research that has been conducted since the first edition was published. Authored by noted experts in simulation and education who have carefully analyzed the test blueprint, the book distills the information most likely to be included on the exam. Information is presented in a concise, easy-to-read outline format. Numerous features help students to critically analyze test content, including end-of-chapter review questions, proven test-taking strategies, savvy simulation teaching tips, evidence-based practice boxes, and a comprehensive practice test with answers and rationales. Current evidence-based case studies help to connect simulation situations to simulation education. The manual also includes information about advanced certification and recertification. NEW TO THE SECOND EDITION Updated to align with the new test blueprint Encompasses an abundance of new evidence-based research KEY FEATURES Fosters optimal learning and retention with a concise, easy-to-read bulleted format Assists simulation educators in all healthcare disciplines Includes Evidence-Based Simulation Practice boxes focusing on current research Provides savvy teaching tips and proven test-taking strategies Fosters critical thinking with case studies, end-of-chapter review questions, and comprehensive practice test with answers and rationales The Certified Healthcare Simulation EducatorTM and CHSETM marks are trademarks of the Society for Simulation in Healthcare. This manual is an independent publication and is not endorsed, sponsored, or otherwise approved by the Society.

What To Do When Nurses Hurt Nurses Second Edition

Author : Cheryl Dellasega
ISBN : 9781945157714
Genre : Medical
File Size : 42. 96 MB
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Outside of nursing, most people believe bullies are native only to playgrounds and high school locker rooms. Unfortunately, bullies also frequent hospital units, ambulatory care centers, clinics, and even emergency departments. Their targets? Their own colleagues and peers. Most practitioners know that the old adage “nurses eat their young” is alive and well in the 21st century. This conflict saps energy, destroys teamwork, and hinders motivation. Worst of all, it can decrease the quality of patient care. This fully updated new edition, What to Do When Nurses Hurt Nurses, tackles topics ranging from social media and crucial communications to resiliency and stress management. It provides tools to help nurses create safer, more respectful workplaces and combat the ongoing cycle of bullying. Cheryl Dellasega, author of the groundbreaking Surviving Ophelia, explores relational aggression and the nature of nurseon- nurse violence while establishing an action plan for the future.

More Agile Testing

Author : Janet Gregory
ISBN : 9780133749564
Genre : Computers
File Size : 61. 44 MB
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Janet Gregory and Lisa Crispin pioneered the agile testing discipline with their previous work, Agile Testing. Now, in More Agile Testing, they reflect on all they’ve learned since. They address crucial emerging issues, share evolved agile practices, and cover key issues agile testers have asked to learn more about. Packed with new examples from real teams, this insightful guide offers detailed information about adapting agile testing for your environment; learning from experience and continually improving your test processes; scaling agile testing across teams; and overcoming the pitfalls of automated testing. You’ll find brand-new coverage of agile testing for the enterprise, distributed teams, mobile/embedded systems, regulated environments, data warehouse/BI systems, and DevOps practices. You’ll come away understanding • How to clarify testing activities within the team • Ways to collaborate with business experts to identify valuable features and deliver the right capabilities • How to design automated tests for superior reliability and easier maintenance • How agile team members can improve and expand their testing skills • How to plan “just enough,” balancing small increments with larger feature sets and the entire system • How to use testing to identify and mitigate risks associated with your current agile processes and to prevent defects • How to address challenges within your product or organizational context • How to perform exploratory testing using “personas” and “tours” • Exploratory testing approaches that engage the whole team, using test charters with session- and thread-based techniques • How to bring new agile testers up to speed quickly–without overwhelming them The eBook edition of More Agile Testing also is available as part of a two-eBook collection, The Agile Testing Collection (9780134190624).

The Nurse Professional

Author : Deborah Dolan Hunt, PhD, RN
ISBN : 9780826168788
Genre : Medical
File Size : 25. 15 MB
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“Nursing school did not adequately prepare me for this role” and “Why didn’t anyone tell me about this when I was a student?” are commonly heard complaints from new nurses during their first two “rite of passage” years following graduation. But this transition to professional practice—fraught with challenges, anxiety, triumphs, and tears—does not have to be so difficult. The Nurse Professional helps novices prepare for their transition into a “real world” role from being a student through graduation, NCLEX success, job search, first job, and beyond. It is the only book to cover all of the steps that new nurses must take to ensure a smooth transition into the professional role. The author is a nurse educator and mentor with extensive experience in recruiting and orienting nurses. Dr. Hunt is also co-founder of the Nurse Advocacy Forum, providing advocacy, support, networking, professional development, leadership, and mentoring to students and new graduate nurses. She offers sound advice regarding the most current issues facing new nurses and practical strategies for obtaining a job of one’s choice, describes steps to take well before graduation to ensure a smooth transition to professional practice, and addresses the various indicators of academic achievement that are required for employment at some nursing facilities. She also discusses the benefits of externships, internships, professional development, and networking, how to develop a winning portfolio, and how to successfully transition into professional practice. This book provides information on workplace bullying and how to deal with it; the importance of self-care, self-advocacy, and networking; writing a résumé; interview skills; and much more. “Top 10 Tips” in each chapter concisely highlight important topics. Samples of useful forms and documents are available in chapter appendices. A PowerPoint presentation and templates for role play/simulation scenarios for faculty use are also available. Key Features: • “Top 10 Tips” in chapters concisely highlight important topics • Samples of useful forms and documents are available in chapter appendices • Delivers specific, practical strategies and exercises for a successful transition and entry into practice • Written by an experienced nurse/educator and nurse mentor who has extensive experience regarding how new nurses transition into practice

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