designing voice user interfaces

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Designing Voice User Interfaces

Author : Cathy Pearl
ISBN : 9781491955369
Genre : Computers
File Size : 68. 83 MB
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Voice user interfaces (VUIs) are becoming all the rage today. But how do you build one that people can actually converse with? Whether you’re designing a mobile app, a toy, or a device such as a home assistant, this practical book guides you through basic VUI design principles, helps you choose the right speech recognition engine, and shows you how to measure your VUI’s performance and improve upon it. Author Cathy Pearl also takes product managers, UX designers, and VUI designers into advanced design topics that will help make your VUI not just functional, but great. Understand key VUI design concepts, including command-and-control and conversational systems Decide if you should use an avatar or other visual representation with your VUI Explore speech recognition technology and its impact on your design Take your VUI above and beyond the basic exchange of information Learn practical ways to test your VUI application with users Monitor your app and learn how to quickly improve performance Get real-world examples of VUIs for home assistants, smartwatches, and car systems

Voice User Interface Design

Author : Michael H. Cohen
ISBN : 0321185765
Genre : Computers
File Size : 57. 32 MB
Format : PDF, Kindle
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This book is a comprehensive and authoritative guide to voice user interface (VUI) design. The VUI is perhaps the most critical factor in the success of any automated speech recognition (ASR) system, determining whether the user experience will be satisfying or frustrating, or even whether the customer will remain one. This book describes a practical methodology for creating an effective VUI design. The methodology is scientifically based on principles in linguistics, psychology, and language technology, and is illustrated here by examples drawn from the authors' work at Nuance Communications, the market leader in ASR development and deployment. The book begins with an overview of VUI design issues and a description of the technology. The authors then introduce the major phases of their methodology. They first show how to specify requirements and make high-level design decisions during the definition phase. They next cover, in great detail, the design phase, with clear explanations and demonstrations of each design principle and its real-world applications. Finally, they examine problems unique to VUI design in system development, testing, and tuning. Key principles are illustrated with a running sample application. A companion Web site provides audio clips for each example: The cover photograph depicts the first ASR system, Radio Rex: a toy dog who sits in his house until the sound of his name calls him out. Produced in 1911, Rex was among the few commercial successes in earlier days of speech recognition. Voice User Interface Design reveals the design principles and practices that produce commercial success in an era when effective ASRs are not toys but competitive necessities.

Voice User Interface Design

Author : Ritwik Dasgupta
ISBN : 9781484241257
Genre : Computers
File Size : 39. 2 MB
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Design and implement voice user interfaces. This guide to VUI helps you make decisions as you deal with the challenges of moving from a GUI world to mixed-modal interactions with GUI and VUI. The way we interact with devices is changing rapidly and this book gives you a close view across major companies via real-world applications and case studies. Voice User Interface Design provides an explanation of the principles of VUI design. The book covers the design phase, with clear explanations and demonstrations of each design principle through examples of multi-modal interactions (GUI plus VUI) and how they differ from pure VUI. The book also differentiates principles of VUI related to chat-based bot interaction models. By the end of the book you will have a vision of the future, imagining new user-oriented scenarios and new avenues, which until now were untouched. What You'll Learn Implement and adhere to each design principle Understand how VUI differs from other interaction models Work in the current VUI landscape Who This Book Is For Interaction designers, entrepreneurs, tech enthusiasts, thought leaders, and AI enthusiasts interested in the future of user experience/interaction, designing high-quality VUI, and product decision making

Designing Human Interface In Speech Technology

Author : Fang Chen
ISBN : 0387241558
Genre : Computers
File Size : 50. 25 MB
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The book covers specific theories, tools and methods for designing, testing and evaluating speech-related human-system interfaces. The author develops the human factors perspective for speech technology applications. Designing Human Interface in Speech Technology bridges a gap between the needs of the technical engineer and cognitive researchers related to speech technology applications. The approach is systematic and the focus is the utility of speech related product design. The audience is designers, engineers, and decision makers working in the area of speech technology research..

Practical Speech User Interface Design

Author : James R. Lewis
ISBN : 9781439815854
Genre : Technology & Engineering
File Size : 63. 51 MB
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Although speech is the most natural form of communication between humans, most people find using speech to communicate with machines anything but natural. Drawing from psychology, human-computer interaction, linguistics, and communication theory, Practical Speech User Interface Design provides a comprehensive yet concise survey of practical speech user interface (SUI) design. It offers practice-based and research-based guidance on how to design effective, efficient, and pleasant speech applications that people can really use. Focusing on the design of speech user interfaces for IVR applications, the book covers speech technologies including speech recognition and production, ten key concepts in human language and communication, and a survey of self-service technologies. The author, a leading human factors engineer with extensive experience in research, innovation and design of products with speech interfaces that are used worldwide, covers both high- and low-level decisions and includes Voice XML code examples. To help articulate the rationale behind various SUI design guidelines, he includes a number of detailed discussions of the applicable research. The techniques for designing usable SUIs are not obvious, and to be effective, must be informed by a combination of critically interpreted scientific research and leading design practices. The blend of scholarship and practical experience found in this book establishes research-based leading practices for the design of usable speech user interfaces for interactive voice response applications.

Design User Experience And Usability Practice And Case Studies

Author : Aaron Marcus
ISBN : 9783030235352
Genre : Computers
File Size : 35. 75 MB
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The four-volume set LNCS 11583, 11584, 11585, and 11586 constitutes the proceedings of the 8th International Conference on Design, User Experience, and Usability, DUXU 2019, held as part of the 21st International Conference, HCI International 2019, which took place in Orlando, FL, USA, in July 2019. The total of 1274 papers and 209 posters included in the 35 HCII 2019 proceedings volumes was carefully reviewed and selected from 5029 submissions. DUXU 2019 includes a total of 167 regular papers, organized in the following topical sections: design philosophy; design theories, methods, and tools; user requirements, preferences emotions and personality; visual DUXU; DUXU for novel interaction techniques and devices; DUXU and robots; DUXU for AI and AI for DUXU; dialogue, narrative, storytelling; DUXU for automated driving, transport, sustainability and smart cities; DUXU for cultural heritage; DUXU for well-being; DUXU for learning; user experience evaluation methods and tools; DUXU practice; DUXU case studies.

Voice Interaction Design

Author : Randy Allen Harris
ISBN : 0080474802
Genre : Computers
File Size : 47. 58 MB
Format : PDF
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From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever. Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work. In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave. *Loaded with examples and practical synopses of the best practice. *An ideal combination of conceptual base, practical illustrations, and "how-to" advice—for design and for the entire design process. *Will bring novice voice designers fully up to speed, and give experienced designers a new understanding of the principles underlying human speech interaction, principles from which to improve voice interaction design.

Practical Spoken Dialog Systems

Author : Deborah Dahl
ISBN : 9781402026768
Genre : Computers
File Size : 39. 6 MB
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For professional speech researchers, there is a rich technical literature covering many years of primary research in speech. However, this literature is not necessarily applicable to the needs of business people, application developers, and students who are interested in learning about the practical uses of speech technology. On the other hand, while existing introductory resources cover the basic mechanics of development of application development as well as aspects of the voice user interface, they don’t go far enough in dealing with the details that have to be taken into account to make spoken dialog systems successful in practice. What’s missing is information in between the in-depth technical literature and the more introductory development resources. The goal of this book is to provide information for anyone who wants to take the next step beyond the basics of current speech applications but isn’t yet ready to dive into the technical literature. It is hoped that this book will help project managers, application developers, and students gain a fuller and more complete understanding of spoken dialog technology and the practical aspects of developing and deploying spoken dialog applications.

Human Factors And Voice Interactive Systems

Author : Daryle Gardner-Bonneau
ISBN : 9780387684390
Genre : Technology & Engineering
File Size : 66. 31 MB
Format : PDF
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The second edition of Human Factors and Voice Interactive Systems, in addition to updating chapters from the first edition, adds in-depth information on current topics of major interest to speech application developers. These topics include use of speech technologies in automobiles, speech in mobile phones, natural language dialogue issues in speech application design, and the human factors design, testing, and evaluation of interactive voice response (IVR) applications.

Designing Mobile Interfaces

Author : Steven Hoober
ISBN : 9781449321321
Genre : Computers
File Size : 42. 50 MB
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With hundreds of thousands of mobile applications available today, your app has to capture users immediately. This book provides practical techniques to help you catch—and keep—their attention. You’ll learn core principles for designing effective user interfaces, along with a set of common patterns for interaction design on all types of mobile devices. Mobile design specialists Steven Hoober and Eric Berkman have collected and researched 76 best practices for everything from composing pages and displaying information to the use of screens, lights, and sensors. Each pattern includes a discussion of the design problem and solution, along with variations, interaction and presentation details, and antipatterns. Compose pages so that information is easy to locate and manipulate Provide labels and visual cues appropriate for your app’s users Use information control widgets to help users quickly access details Take advantage of gestures and other sensors Apply specialized methods to prevent errors and the loss of user-entered data Enable users to easily make selections, enter text, and manipulate controls Use screens, lights, haptics, and sounds to communicate your message and increase user satisfaction "Designing Mobile Interfaces is another stellar addition to O’Reilly’s essential interface books. Every mobile designer will want to have this thorough book on their shelf for reference." —Dan Saffer, Author of Designing Gestural Interfaces

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