how may i help you

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How May I Help You

Author : Deepak Singh
ISBN : 9780520966475
Genre : Social Science
File Size : 56. 22 MB
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In this moving and insightful work, Deepak Singh chronicles his downward mobility as an immigrant to a small town in Virginia. Armed with an MBA from India, Singh can get only a minimum-wage job in an electronics store. Every day he confronts unfamiliar American mores, from strange idioms to deeply entrenched racism. Telling stories through the unique lens of an initially credulous outsider who is “fresh off the plane,” Singh learns about the struggles of his colleagues: Ron, a middle-aged African-American man trying to keep his life intact despite health concerns; Jackie, a young African-American woman diligently attending school after work; and Cindy, whose matter-of-fact attitude helps Deepak adapt to his job and his new life. How May I Help You? is an incisive take on life in the United States and a reminder that the stories of low-wage employees can bring candor and humanity to debates about work, race, and immigration.

Captain Mark Styler Is My Name How May I Help You Today

Author : Robert D. Jensen
ISBN : 9781387022489
Genre : Fiction
File Size : 58. 34 MB
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Secrets. We all have them hidden somewhere in our past. Many are of little value, while others may be sources of embarrassment. But what if your secrets could hurt or harm those closest to you? Captain Mark Styler, who is blamed by his daughter and extended family for his wife Katherine's death. Chantal the Android, and her secret fugitive past Sara, the ship’s computer, who will cause trouble for all those that know her. These three individuals are living and working on the Marvel, a private merchant ship, each holding secrets that could result in dangerous circumstances. Despite the incredible odds that impact the hopes and expectations of each, "All that ends, ends well." Or does it?

May I Help You Pat The Bunny

Author : Golden Books
ISBN : 9780449817735
Genre : Juvenile Fiction
File Size : 26. 76 MB
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Children ages 0-4 can join Paul, Judy, and Bunny as they have fun helping Mummy and Daddy in this first-ever Little Golden Book based on the children's classic pat the bunny!

May I Help You Said The Counselor

Author : Betty D. Tesh
ISBN : 9780595220304
Genre : Fiction
File Size : 32. 48 MB
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It's football season in West Deerfield and the town's in a frenzy: Will the high school's Golden Bucks reclaim their former glory? For Sevi Norwood, WDHS' newest counselor, the pigskin panic is but a noisy backdrop as she struggles to find her place on a hostile faculty and prove herself a worthy replacement for their former counselor, the recently deceased and highly venerated "Miss Ola" Leonard. When her beleaguered principal attempts to force her into "virtual dismissal," when a mysterious girl commits suicide on her front steps, and when a student aide reports nightmares of the perfect "Miss Ola" burning in hell, Sevi attempts to do what all good counselors do: make it better. Will she succeed, or will her first year as a school counselor be her last?

How May I Help You

Author : Stephen C. Broydrick
ISBN : 1556239890
Genre : Business & Economics
File Size : 86. 61 MB
Format : PDF
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Who would have thought that someday you'd be able to withdraw money from a machine, buy gas by inserting a credit card into the pump, or apply for a loan by pushing buttons on your telephone? As technology progresses, contact with a customer-service representative will be narrowed to situations where something has gone wrong - a confusing or inaccurate bill, a delay in receiving an ordered product or service, or the breakdown of either hard or soft goods. How May I Help You? provides customer-service professionals with the tools that cut through a customer's anger and reveal solutions that create long-term satisfaction. Written in a easy-to-read and often humorous style, this handy resource explores why customers sometimes grow angry over seemingly minor frustrations, and what you and your staff can do to remain professional at all times. You'll also discover how to provide fast, friendly, and flexible service; deliver high-quality service to co-workers; blend state-of-the-art technology with caring human beings to create higher levels of customer satisfaction; empower staff members to improve the quality of customer service and think more creatively when customers make special requests. Packed with practical, useful ideas, this book is designed to be your workplace companion. In it, you'll find the answers to your toughest customer-service challenges.

How Can I Help You

Author : Debashis Sarkar
ISBN : 9788184004144
Genre : Literary Collections
File Size : 21. 6 MB
Format : PDF
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Customer is king. With rising consumer awareness and cut-throat competition, it is important to provide services which are differentiable and memorable for the consumer. With a ring side view to customer service, Debashis Sarkar—author, thought leader, and practitioner, who has held leadership positions with Unilever, Coca Cola, ICICI Bank, and now Standard Chartered—shares valuable observations about customer service excellence. How Can I Help You? hands you the strategies and tactics to retain and nurture your customers by laying down the five major pitfalls to be sidestepped while dealing with customer service. Richly illustrated with case studies and examples, this book is an essential read for every modern professional.

May I Help You

Author : Jillian Mercer
ISBN : 9781741155112
Genre : Business & Economics
File Size : 90. 95 MB
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Nine rules for providing reliably stellar services to clients, both new and old, are detailed in this guide for small business owners.

Linguistic Anthropology

Author : Alessandro Duranti
ISBN : 0521449936
Genre : Language Arts & Disciplines
File Size : 65. 24 MB
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Alessandro Duranti introduces linguistic anthropology as an interdisciplinary field which studies language as a cultural resource and speaking as a cultural practice. The theories and methods of linguistic anthropology are introduced through a discussion of linguistic diversity, grammar in use, the role of speaking in social interaction, the organisation and meaning of conversational structures, and the notion of participation as a unit of analysis. Linguistic Anthropology will appeal to undergraduate and graduate students.

Ocr Certificate In Administration Level 1 Student Book

Author : Carol Carysforth
ISBN : 0435462105
Genre : Office management
File Size : 75. 60 MB
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This student text covers the four units needed for assessment: preparing routine business documents; working with colleagues and customers; preparing for work in business organizations and following routine office procedures.

The Man Who Loved Too Much Book 3

Author : John Rachel
ISBN : 9781329249325
Genre : Fiction
File Size : 30. 76 MB
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How do we function in a world which is both as randomly and intentionally cruel, as it is randomly and intentionally kind? Can we make sense of our lives when so much around us makes no sense? In this, the final book of the trilogy, we find out what it means to be a ""man who loves too much."" More importantly, we discover if Billy Green is such a man.

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