intercultural communication training an introduction communicating effectively in multicultural contexts

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Intercultural Communication Training

Author : Richard W. Brislin
ISBN : 0803950756
Genre : Language Arts & Disciplines
File Size : 43. 89 MB
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This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds.

The Global Intercultural Communication Reader

Author : Molefi Kete Asante
ISBN : 9781135048716
Genre : Language Arts & Disciplines
File Size : 74. 10 MB
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The Global Intercultural Communication Reader is the first anthology to take a distinctly non-Eurocentric approach to the study of culture and communication. In this expanded second edition, editors Molefi Kete Asante, Yoshitaka Miike, and Jing Yin bring together thirty-two essential readings for students of cross-cultural, intercultural, and international communication. This stand-out collection aims to broaden and deepen the scope of the field by placing an emphasis on diversity, including work from authors across the globe examining the processes and politics of intercultural communication from critical, historical, and indigenous perspectives. The collection covers a wide range of topics: the emergence and evolution of the field; issues and challenges in cross-cultural and intercultural inquiry; cultural wisdom and communication practices in context; identity and intercultural competence in a multicultural society; the effects of globalization; and ethical considerations. Many readings first appeared outside the mainstream Western academy and offer diverse theoretical lenses on culture and communication practices in the world community. Organized into five themed sections for easy classroom use, The Global Intercultural Communication Reader includes a detailed bibliography that will be a crucial resource for today's students of intercultural communication.

Communicating Effectively With The Chinese

Author : Ge Gao
ISBN : 080397003X
Genre : Language Arts & Disciplines
File Size : 73. 53 MB
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How can North Americans improve their communication with the Chinese? A useful and efficient approach to understanding prevalent cultural assumptions underlying everyday Chinese communicative activities, Communicating Effectively With the Chinese Identifies and conceptualizes some of the distinctive communication practices in Chinese culture. Utilizing the self-OTHER perspective as a conceptual foundation, authors Ge Gao and Stella Ting-Toomey portray and interpret the dynamics of Chinese communication. They examine how self-conception, role and hierarchy, relational dynamics, and face affect ways of conducting conversations in Chinese culture. They explain why miscommunication between Chinese and North Americans takes place and suggest ways to improve Chinese/North American communication. By incorporating instances of everyday conversations, Gao and Ting-Toomey offer a realistic and clear illustration of the specific characteristics and functions of Chinese communication, as well as problematic areas of Chinese-North Amnnerican encounters. Communicating Effectively With the Chinese will be widely used by professionals and academics in communication, intercultural communication, interpersonal communication, Asian studies, and race and ethnic studies.

Publications Combined Global Diversity And Inclusion Using Cross Cultural Competence 3c When Diversity Training Isn T Enough

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File Size : 66. 60 MB
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There are not more than five musical notes, yet the combinations of these five give rise to more melodies than can ever be heard. There are not more than five primary colors, yet in combination they produce more hues than can ever been seen. There are not more than five cardinal tastes, yet combinations of them yield more flavors than can ever be tasted. ― Sun Tzu, The Art of War Contents: A Preliminary Investigation into Dynamic Measurement and Implicit Affect in Assessing Cross Cultural Competence A Proposed Developmental Sequence for Cross-Cultural Competence Training in the DoD Assessing Alternative Approaches to the Development of a DEOMI Cross Cultural Inventory Behavioral Framework for Effective Intercultural Interactions Cross-Cultural Competence (3C) and Diversity Management Support Cross-Cultural Competence and Strain in the Military: The Role of Emotion Regulation and Optimism Cross-Cultural Competence What Roles Does It Play Within the Military? Cultural Heritage: Education Assessment Executive Summary Developing and Managing 3C Finding Value in Human Relations Foundation for Diversity Training: Competency Model and Learning Objectives Issues in Diversity Management Leadership in Cross-Cultural Contexts One Size Does Not Fit All, 3C Training and Development Symposium Regulatory Fit and Equal Opportunity/Diversity: Implication for DEOMI Relating Values to Military Styles, Force, Protection and Operational Goals The A Validation Study of the Defense Language Office Framework for Cultural Competence and an Evaluation of Available Assessment Instruments The Development of the CCCI The Effects of Personality Dissimilarity on Mission Readiness The Role of Affect in Cross-Cultural Competence Transformational Leadership Role of Diversity Climate When Diversity Training Isn't Enough

Managing Intercultural Conflict Effectively

Author : Stella Ting-Toomey
ISBN : 0803948433
Genre : Language Arts & Disciplines
File Size : 65. 71 MB
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This is one of the first books that clearly emphasizes the role of culture and how culture serves as the primary imprint in our habitual conflict responses. It aims to improve understanding and communication among individuals from different cultural backgrounds and explains the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and integrates theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. Practical examples are used to illustrate the application of theory.

Theorizing About Intercultural Communication

Author : William B. Gudykunst
ISBN : 9780761927495
Genre : Language Arts & Disciplines
File Size : 71. 93 MB
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In Theorizing About Intercultural Communication, editor William B. Gudykunst brings together key theories that have shaped and influenced human intercultural communication. This text provides an excellent overview of the major theories currently in use and examines how these theories will also support the foundation for future research in this area. Contributors to this text include individuals who actually developed the theories covered in the book. Each contributor highlights the evolution, development, and application of the theory to provide a thorough and contemporary view of the field.

Introducing Intercultural Communication

Author : Shuang Liu
ISBN : 9781473909113
Genre : Social Science
File Size : 45. 10 MB
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Introducing Intercultural Communication uses examples and case studies from around the world to situate communication theory in a truly global perspective. Covering the essentials from international conflict to migration and social networking, this book shows students how to master the skills and concepts at work in how we communicate and understand each other across cultural boundaries. Each chapter brings to life the links between theory and practice, and between the global and local, showing you how to understand the influence of your culture on how you view yourself and others. In this book: Theory boxes show you how to use key ideas in work contexts. Case studies from European, Chinese, Australian and American contexts give you a truly global perspective. Critical questions help you to challenge yourself. A full chapter gives practical tips on how to become an effective intercultural communicator. Annotated lists of further reading and free access to online SAGE journal articles assist you in your research. A companion website ( provides you with exercise questions, as well as extended reading lists. This book will guide you to success in your studies and will teach you to become a more critical consumer of information.

Intercultural Communication In Contexts

Author : Judith Martin
ISBN : 0073523933
Genre : Language Arts & Disciplines
File Size : 59. 19 MB
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The 7th edition of Intercultural Communication in Contexts examines communication in multicultural relationships and provides the tools for effective communication amid cultural, ethnic, and religious differences in domestic and global contexts. Students are introduced to the primary approaches for studying intercultural communication along with a theoretical and practical framework for applying the approaches in their own lives. The varied backgrounds of coauthors Judith N. Martin, a social scientist, and Thomas K. Nakayama, a critical rhetorician, bring a unique viewpoint to the subject matter. The Connect course for this offering includes SmartBook, an adaptive reading and study experience which guides students to master, recall, and apply key concepts while providing automatically-graded assessments. McGraw-Hill Connect® is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following: • SmartBook® - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content. • Access to your instructor’s homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course. • Progress dashboards that quickly show how you are performing on your assignments and tips for improvement. • The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping. Complete system requirements to use Connect can be found here:

Bridging Japanese North American Differences

Author : William B. Gudykunst
ISBN : 0803948352
Genre : Language Arts & Disciplines
File Size : 73. 56 MB
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In this volume, Gudykunst applies his world-renowned approach to intercultural communication to the specifics of Japanese//North American communication. After laying out the basic theories of intercultural communication, the authors explain the similarities and differences in patterns of communication in Japan and the United States. They then demonstrate how an understanding of these contrasting patterns can help Japanese and North Americans communicate more effectively. By examining issues such as attitudes and stereotypes, ways to deepen the understanding of Japanese behaviour are suggested. Also discussed are the factors that influence motivation, knowledge and skills to increase communication effectiveness.

Effective Communication In Multicultural Health Care Settings

Author : Gary L. Kreps
ISBN : 0803947135
Genre : Language Arts & Disciplines
File Size : 43. 79 MB
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Today's health care system reflects a myriad of regional, ethnic, racial, socioeconomic, occupational, generational, and health-status cultural orientations. Effective Communication in Multicultural Health Care Settings lays the groundwork for effective navigation of this diverse health care system by providing innovative descriptions of relevant theory and research, presenting realistic case histories, and recommending specific communication strategies. This timely volume illuminates the complexities of multicultural relations in health care and demystifies the many cultural influences on health and health care to achieve its ultimate goal: to help people get the most they can out of health care and facilitate the promotion of public health. The essential companion for health communication and multicultural communication courses, Effective Communication in Multicultural Health Care Settings is also an invaluable resource for anyone working within or utilizing the health care system. "Provides innovative descriptions of relevant theory and research, and realistic case histories, and recommends specific communication strategies to help health care professionals become effective communicators in a complex health care system and multicultural society." --Department of Education Planned Parenthood Federation of America, Inc. "The authors provide a highly organized structure to their book with chapters on intrapersonal, interpersonal, group, organization and societal levels of multicultural communication. The first three levels are peppered with interesting if not culturally relevant case histories." --Clinical Psychology Forum

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