successful nonverbal communication principles and applications

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Successful Nonverbal Communication

Author : Michael Eaves
ISBN : 9781134881253
Genre : Language Arts & Disciplines
File Size : 34. 70 MB
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Successful Nonverbal Communication: Principles and Applications demonstrates how knowledge of nonverbal messages can affect successful communication in the real world. Now with fifteen chapters, the fifth edition draws students in through applications of the latest nonverbal communication research and through current examples of celebrities, sports, and politicians. This extensive revision describes nonverbal cues and their desirable and undesirable functions while offering original tests for measuring and developing nonverbal communication skills. Updates include new attention to Donald Trump, Hillary Clinton, and Barack Obama, and discussion of nonverbal communication within same-sex partnerships.

Communication Between Cultures

Author : Larry Samovar
ISBN : 9780495567448
Genre : Performing Arts
File Size : 43. 6 MB
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This bestselling intercultural communication text gives students an understanding and appreciation of different cultures and helps them develop practical skills for improving their communication with people from other cultures. COMMUNICATION BETWEEN CULTURES is renowned for being the only text on the market to consistently emphasize religion and history as key variables in intercultural communication. Packed with the latest research and filled with numerous, compelling examples that force students to examine their own assumptions and cultural biases, this book helps students understand the subtle and profound ways culture affects communication. The book is divided into four interrelated parts: Part I introduces the study of communication and culture; Part II focuses on the ability of culture to shape and modify our view of reality; Part III puts the theory of intercultural communication into practice; and Part IV converts knowledge into action. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

As Others See Us

Author : Ellen Goldman
ISBN : 9781135932831
Genre : Drama
File Size : 51. 37 MB
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As Others See Us, first published in 1994 by Gordon & Breach, is a book designed to introduce the reader to a new way of thinking about the movements, both conscious and unconscious, that we make every day and every second of our lives. Goldman describes the human experience as a continuous stream of body movements, though we are only aware of a small fraction of the more obvious and intrusive physical acts. The aim of this book is first to increase awareness of the subtleties and complexities of our body language, and then to encourage the reader to perceive these intricacies in their own movements and in those of others. Finally, with a more complete understanding and appreciation for the power of body language and non-verbal communication, one can achieve a deeper connection between physical and intellectual spheres, to allow for a fuller and more engaging experience of communication and expression. This new knowledge of the human body's movements not only permits one to more accurately perceive the emotions and thoughts of others, but can allow a glimpse into one's own mind, to see how we present ourselves to the world, and whether our thoughts are in sync with our actions. Central to the text is the author's treatment of the Integrated Movement, a term used to describe the merger of a posture and a gesture with a consistent quality, dynamic or shape. This approach to understanding and explaining human movement offers a unique way of thinking about conscious gesture, unconscious body language, and verbal speech as interconnected communication, a synthesis that allows for a more complete view of ourselves and others around us. The structure of the book follows a logical framework that mirrors the progress of the reader, from perception of movement, to the close inspection of gesture and body language, to the introduction and experience of Integrated Movement, to the application of one's new awareness to different aspects of life. Biographical sketches of leading figures in the field are included, as are suggestions for additional reading and resources. Perhaps the most unique feature of the book are the personal exercises (boxed-off text) that appear on almost every other page. These exercises are designed to allow the reader to experience the power of body language in real-life situations, while working towards the increased awareness and perception that is the goal of the book.

Intercultural Communication

Author : Kenji Kitao
ISBN : IND:30000057517520
Genre : English language
File Size : 69. 65 MB
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Communicating Effectively

Author : Saundra Hybels
ISBN : 0394374223
Genre : Oral communication
File Size : 36. 75 MB
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Introduction To Interpersonal Communication C180

Author :
ISBN :
Genre :
File Size : 58. 24 MB
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Communicating With Competency

Author : Addison-Wesley Educational Publishers, Incorporated
ISBN : 067353510X
Genre : Language Arts & Disciplines
File Size : 54. 69 MB
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Serving Internal And External Customers

Author : Anne Swartzlander
ISBN : 013028341X
Genre : Business & Economics
File Size : 51. 12 MB
Format : PDF
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This unique book is a customer service training reference/workbook, with a customer-centered orientation model. Its integrated approach emphasizes a business organization's service philosophy and strategy, its systems, and the people-management policies that allow the business to succeed in the 21st century. With its comprehensive coverage of customer service communication “best practices,” Customer Service” provides innovative concepts and techniques appropriate for both experienced and entry-level customer service providers. This interesting and informative book is necessary reading for vice-presidents, directors, managers, and supervisors in Consumer Affairs; customer service managers, directors and managers of Call Centers, managers and supervisors in Customer Relations; Customer Support managers; and Customer Service trainers.

Nonverbal Behavior In Interpersonal Relations

Author : Virginia P. Richmond
ISBN : PSU:000023531307
Genre : Body language
File Size : 42. 58 MB
Format : PDF
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This text emphasizes the preventive, developmental, and remediation goals of counselling, and the variety of target populations and therapeutic modalities. It focuses on the counsellor as the primary instrument in the counselling relationship, describing the skills and techniques used.

Understanding Human Communication

Author : Ronald B. Adler
ISBN : 0155073249
Genre : Communication
File Size : 53. 26 MB
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