the art of business process modeling

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The Art Of Business Process Modeling

Author : Martin Schedlbauer
ISBN : 1450541666
Genre : Computers
File Size : 80. 23 MB
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Information systems have become a critical part of the infrastructure of most, if not all, businesses, government organizations, and even individual households. To be useful, an information system must integrate and align with the way the business conducts its operations. By necessity this means that information systems construction requires an understanding of the organization's procedures, operations, and processes. Articulating, modeling, and managing business processes and workflows are pre-conditions to successful automation. Business processes are part of the fabric of the business and represent a strategic and critical intellectual asset that needs to be understood and proactively managed. Processes are often cross-functional and involve multiple systems, software applications, and human assets - including employees, customers, partners, and vendors. Processes must be formally defined and documented so that they can be practiced uniformly and consistently across the organization. Explicit articulation of processes is essential so that the processes truly become intellectual property of the organization rather than being tied to a specific individual. Business process modeling (or BPM for short) is the activity of eliciting, documenting, modeling, and analyzing work procedures within an organization. To be successful, the business analyst must possess the necessary modeling skills and business knowledge to carry out these responsibilities. The first step in business process management is capturing and articulating the processes. This is done through process modeling. Once processes have been documented, then the organization can think about optimizing and eventually automating the processes. Optimization is done through a combination of manual analysis as well as automated simulation. This book describes the PROMAP methodology for articulating and modeling business processes. PROMAP is practical and based on over 20 years of experience in modeling.

Business Process Management

Author : Wil, van der Aalst
ISBN : 9783540455943
Genre : Computers
File Size : 62. 43 MB
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Business processes are among today's hottest topics in the science and practice of information systems. Business processes and workflow management systems attract a lot of attention from R&D professionals in software engineering, information systems, business-oriented computer science, and management sciences. The carefully reviewed chapters contributed to this state-of-the-art survey by internationally leading scientists consolidate work presented at various workshops on the topic organized by the editors of the book in the past few years. The book spans the whole spectrum of business process management ranging from theoretical aspects, conceptual models, and application scenarios to implementation issues. It will become a valuable source of reference and information for R&D professionals active in the fascinating interdisciplinary area of business process management and for ambitious practitioners.

Business Process Management

Author : Michael Glykas
ISBN : 9783642284090
Genre : Computers
File Size : 46. 19 MB
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Business Process Management (BPM) has been in existence for decades. It uses, complements, integrates and extends theories, methods and tools from other scientific disciplines like: strategic management, information technology, managerial accounting, operations management etc. During this period the main focus themes of researchers and professionals in BPM were: business process modeling, business process analysis, activity based costing, business process simulation, performance measurement, workflow management, the link between information technology and BPM for process automation etc. More recently the focus moved to subjects like Knowledge Management, Enterprise Resource Planning (ERP) Systems, Service Oriented Architectures (SOAs), Process Intelligence (PI) and even Social Networks. In this collection of papers we present a review of the work and the outcomes achieved in the classic BPM fields as well as a deeper insight on recent advances in BPM. We present a review of business process modeling and analysis and we elaborate on issues like business process quality and process performance measurement as weel as their link to all other organizational aspects like human resources management, strategy, information technology (being SOA, PI or ERP), other managerial systems, job descriptions etc. We also present recent advances to BPR tools with special focus on information technology, workflow, business process modeling and human resources management tools. Other chapters elaborate on the aspect of business process and organizational costing and their relationship to business process analysis, organizational change and reorganization. In the final chapters we present some new approaches that use fuzzy cognitive maps and a recently developed software tool for scenario creation and simulation in strategic management, business process management, performance measurement and social networking. The audience of this book is quite wide. The first chapters can be read by professionals, academics and students who want to get some basic insight into the BPM field whereas the remaining present more elaborate and state of the art concepts methodologies and tools for an audience of a more advanced level.

Fundamentals Of Business Process Management

Author : Marlon Dumas
ISBN : 9783642331435
Genre : Computers
File Size : 66. 36 MB
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Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. This textbook encompasses the entire BPM lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide. In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 100 hands-on exercises – many with solutions – as well as numerous suggestions for further reading. The textbook is the result of many years of combined teaching experience of the authors, both at the undergraduate and graduate levels as well as in the context of professional training. Students and professionals from both business management and computer science will benefit from the step-by-step style of the textbook and its focus on fundamental concepts and proven methods. Lecturers will appreciate the class-tested format and the additional teaching material available on the accompanying website fundamentals-of-bpm.org.

Business Process Change

Author : Paul Harmon
ISBN : 1558607587
Genre : Computers
File Size : 65. 42 MB
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"A great deal has been written about process improvement and business process reengineering, most before its presumed demise and recent resurrection. Much has been written about the Internet and e-business, most before the tech bubble. This book is "post-bust"; it is the first book to thoroughly discuss the critical link between "process," information technology, and the Internetall things that managers must understand if they are to develop and manage sound internal operations that will provide legitimate profits. And it is the manager's job to do that. Some of the technical work must be done by business process consultants and IT staff, but the setting of the direction and requirements, the management of the integrating efforts, must be done by managers. That critical role cannot be delegated to the "techies." Meeting that management challenge will be made easier by this book." From the foreword by Geary A. Rummler, Founder and Chairman, Performance Design Lab; Co-author, Improving Performance. Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is a part of his or her job. In the wake of the dot-com collapse, managers are trying to figure out how they can take advantage of email, the Internet, and the Web to improve their business process. At the same time, managers are interested in developing business process architectures and measurement systems that align business processes with corporate goals. Managers face many options in approaching these problems. Business Process Change provides an overview of the options and describes a variety of business process techniques proven by successful companies over the course of a decade. Features *Focuses on the process change problems faced by today's managers. *Summarizes the state of the art of business process analysis & improvement, including the basic vocabulary of modeling. *Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign. *Offers detailed case studies showing how these methods are implemented.

Business Process Modeling Simulation And Design

Author : Manuel Laguna, Johan Marklund
ISBN : 9789332511705
Genre :
File Size : 63. 79 MB
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Business Process Modeling, Simulation and Design covers the design of business processes from a broad quantitative modeling perspective. The text presents a multitude of analytical tools that can be used to model, analyze, understand and ultimately, to design business processes. The range of topics in this text include graphical flowcharting tools, deterministic models for cycle time analysis and capacity decisions, analytical queuing methods, as well as the use of Data Envelopment Analysis (DEA) for benchmarking purposes. And a major portion of the book is devoted to simulation modeling using a state of the art discrete-event simulation package.

Research And Development In E Business Through Service Oriented Solutions

Author : Tarnay, Katalin
ISBN : 9781466641822
Genre : Business & Economics
File Size : 42. 33 MB
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As businesses are continuously developing new services, procedures, and standards, electronic business has emerged into an important aspect of the science field by providing various applications through efficiently and rapidly processing information among business partners. Research and Development in E-Business through Service-Oriented Solutions highlights the main concepts of e-business as well as the advanced methods, technologies, and aspects that focus on technical support. This book is an essential reference source of professors, students, researchers, developers, and other industry experts in order to provide a vast amount of specialized knowledge sources for promoting e-business.

Business Processes

Author : Daniel Deutch
ISBN : 9781608459025
Genre : Computers
File Size : 20. 61 MB
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While classic data management focuses on the data itself, research on Business Processes also considers the context in which this data is generated and manipulated, namely the processes, users, and goals that this data serves. This provides the analysts a better perspective of the organizational needs centered around the data. As such, this research is of fundamental importance. Much of the success of database systems in the last decade is due to the beauty and elegance of the relational model and its declarative query languages, combined with a rich spectrum of underlying evaluation and optimization techniques, and efficient implementations. Much like the case for traditional database research, elegant modeling and rich underlying technology are likely to be highly beneficiary for the Business Process owners and their users; both can benefit from easy formulation and analysis of the processes. While there have been many important advances in this research in recent years, there is still much to be desired: specifically, there have been many works that focus on the processes behavior (flow), and many that focus on its data, but only very few works have dealt with both the state-of-the-art in a database approach to Business Process modeling and analysis, the progress towards a holistic flow-and-data framework for these tasks, and highlight the current gaps and research directions. Table of Contents: Introduction / Modeling / Querying Business Processes / Other Issues / Conclusion

Green Business Process Management

Author : Jan vom Brocke
ISBN : 9783642274886
Genre : Business & Economics
File Size : 55. 86 MB
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​ Green Business Process Management – Towards the Sustainable Enterprise" consolidates the global state-of-the-art knowledge about how business processes can be managed and improved in light of sustainability objectives. Business organizations, a dominant part of our society, have always been a major contributor to the degradation of our natural environment, through the resource consumption, greenhouse emissions, and wastage production associated with their business processes. In order to lessen their impact on the natural environment, organizations must design and implement environmentally sustainable business processes. Finding solutions to this organizational design problem is the key challenge of Green Business Process Management. This book- discusses the emerging challenges of designing “green” business processes,- presents tools and methods that organizations can use in order to design and implement environmentally sustainable processes, and- provides insights from cases where organizations successfully engaged in more sustainable business practices. The book is of relevance to both practitioners and academics who are interested in understanding, designing, and implementing “green” business processes. It also constitutes a valuable resource for students and lecturers in the fields of information systems, management, and sustainable development. Preface by Richard T. Watson

Process Management

Author : Jarg Becker
ISBN : 3540434992
Genre : Business & Economics
File Size : 67. 55 MB
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Process Management is a comprehensive compendium for the contemporary design of process-oriented organizations. It presents a proven methodology for the introduction and sustainable management of business processes. This book discusses each phase of a business process lifecycle model in the light of current research. A continuous case study provides interesting insights into the actual experiences with this lifecycle model and adds to the credibility of the presented contents. This also includes recommendations which are summarized in pragmatic checklistsnbsp; for each stage of the project. This book is of relevance for business analysts, business process managers, consultants, and all practitioners dealing with the analysis and re-design of business processes. It is also a valuable resource for lecturers and students in the disciplines of Business, Information Systems and Engineering.

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