the toyota way to lean leadership achieving and sustaining excellence through leadership development

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The Toyota Way To Lean Leadership Achieving And Sustaining Excellence Through Leadership Development

Author : Jeffrey K. Liker
ISBN : 9780071780797
Genre : Business & Economics
File Size : 69. 73 MB
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The Missing Link to Toyota-Style Success—LEAN LEADERSHIP Winner of the 2012 Shingo Research and Professional Publications Award “This great book reveals the secret ingredient to lean success: lean leadership. Not only is it a pleasure to read, but it is also deep and enlightening. This book is an absolute must-read for anyone interested in lean: it’s both an eye opener and a game changer.” —Michael Ballé, Ph.D., coauthor of The Gold Mine and The Lean Manager “This will immediately be recognized as the most important book ever published to understand and guide ‘True North Lean’ and the goal of perpetual business excellence.” —Ross E. Robson, President and CEO, DnR Lean, LLC, and the original Director of The Shingo Prize “An excellent book that will shape leadership development for decades to come.” —Karen Martin, Principal, Karen Martin & Associates, and author of The Kaizen Event Planner About the Book: TOYOTA. The name signifies greatness— world-class cars and game-changing business thinking. One key to the Toyota Motor Company’s unprecedented success is its famous production system and its lesser-known product development program. These strategies consider the end user at every turn and have become the model for the global lean business movement. All too often, organizations adopting lean miss the most critical ingredient—lean leadership. Toyota makes enormous investments in carefully selecting and intensively developing leaders who fit its unique philosophy and culture. Thanks to the company’s lean leadership approach, explains Toyota Way author Jeffrey Liker and former Toyota executive Gary Convis, the celebrated carmaker has set into motion a drive for continuous improvement at all levels of its business. This has allowed for: Constant growth: Toyota increased profitability for 58 consecutive years—slowing down only in the face of 2008’s worldwide financial difficulties, the recall crisis, and the worst Japanese earthquake of the century. Unstoppable inventiveness: Toyota’s approach to innovative thinking and problem solving has resulted in top industry ratings and incredible customer satisfaction, while allowing the company to weather these three crises in rapid succession and to come out stronger. Strong branding and respect: Toyota’s reputation was instrumental in the company’s ability to withstand the recalls-driven media storm of 2010. But what looked to some to be a sinking ship is once again running under a full head of steam. Perhaps the Toyota culture had weakened, but lean leadership was the beacon that showed the way back. In fact, writes Liker, the company is “as good and perhaps a better model for lean leadership than it ever has been.” of innovation and growth. Yet, Industry Week reports that just 2 percent of companies using lean processes can likewise claim to have had long-term success. What the other 98 percent lack is unified leadership with a common method and philosophy. If you want to get lean, you have to take it to the leadership level. The Toyota Way to Lean Leadership shows you how.

Starting Lean From Scratch

Author : Brent Donald Timmerman
ISBN : 9780429589492
Genre : Business & Economics
File Size : 32. 15 MB
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What if the problem is you? For organizations just preparing to begin a continuous-improvement (CI) journey, the behaviors of the leadership must transform dramatically for the Lean toolkit to succeed. Many organizations invest in training colleagues about the power of the tools but fail to address the behavior and mindset of the leadership. Unfortunately, misaligned leadership behaviors will counteract any culture change that is attempted simply by pushing the use of Lean tools. This book outlines a comprehensive set of leadership principles that must be understood and modelled by the leadership before the CI Journey can effectively begin. This book organizes these leadership principles into a framework of a conceptual model called the "Three Spaces of Lean Transformation." The model suggests that these spaces of Trust, Change, and Continuous Improvement must be consciously shaped, developed, and maintained by the organizational leadership if a continuous improvement culture change succeeds. This book organizes a set of leadership principles -- that supports the culture change -- into each of these three spaces. The book is written in the first-person narrative and maintains a mentoring format. This book is for professionals at the very beginning of an intimidating Lean journey and with very little background or formal Lean training. Although these leadership principles are framed in the approach of being necessary to support an innovation culture change, the principles are, in fact, those necessary to support effective employee engagement. In addition, this set of leadership principles, if modeled consistently by the leaders, will create an organizational culture that will attract and retain great employees. These principles form the strong leadership foundation that must be established in organizations where, previously, many of the leadership behaviors were contrary to what is required by a "Lean" organization. The proper adoption of these leadership principles by an organization will support the long-term success of the Lean journey, and that this will enable a lasting, not a temporary, change to a continuous improvement culture.

Achieving Hr Excellence Through Six Sigma

Author : Daniel Bloom
ISBN : 9781466586482
Genre : Business & Economics
File Size : 40. 97 MB
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Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement six sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization.

Practical Lean Leadership For Health Care Managers

Author : Kjeld H. Aij, PhD
ISBN : 9781498748063
Genre : Business & Economics
File Size : 46. 34 MB
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The application of Lean tools appears relatively simple, but the change in culture required to turn Lean into a lasting success requires strong leadership. Previously published books about Lean in health care illustrate success stories, lessons learned, and challenges for the future. This book continues where those books leave off by describing the essence of and success factors for Lean in relation to leadership. Practical Lean Leadership for Health Care Managers guides you on a journey to discover the secrets of successful Lean leaders. It is about Lean in healthcare and specifically examines the demands for making Lean successful and how the manager plays a key role in achieving this. Although the book is based on the authors’ experiences in health care, the principles presented are applicable in other sectors, both public and private. The book uses a case study to illustrate the results of the authors’ quest for the common factors and characteristics of successful Lean leaders. The case study follows the introduction and development of Lean in a large hospital. Demonstrating the familiar struggles involved in applying theory to daily practice, the case study is supported by theory presented in side boxes.

Lean Behavioral Health

Author : Joseph P. Merlino
ISBN : 9780199989546
Genre : Medical
File Size : 25. 38 MB
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Lean Behavioral Health: The Kings County Hospital Story is the first lean book that focuses entirely on behavioral health. Using the principles of the Toyota Production System, or lean, the contributors in this groundbreaking volume share their experience in transforming a major safety net public hospital after a tragic and internationally publicized event. As the largest municipal hospital system in the United States, the New York City Health & Hospitals Corporation adopted lean as the transformational approach for all of its hospitals and clinics. Kings County Hospital Center, one of the largest providers of behavioral health care in the country, continues on its transformational journey utilizing lean's techniques. While not every event was fully successful, most were and every event, including failures, increased the knowledge base about how to continually improve quality and safety. Having made major changes, Kings County Hospital Center is now recognized as a center for transformation and quality receiving high marks from oversight agencies. This volume begins by describing the basic principles of the lean approach-adding value, eliminating waste, and tapping the organization's line staff to create and sustain dramatic change. An overview of the use of lean from a quality improvement perspective follows. Lean tools are applied to many services that comprise the behavioral health value stream and these stories are highlighted. The experts in identifying waste and adding value are the line staff whose voices are captured in the clinical chapters. Insights learned by event participants are emphasized as teaching points to provide context for what has worked or has not worked at Kings County Hospital Center. While the burning platform at Kings County Hospital Center was white hot and while the Department of Justice scrutinized its quality of patient care, the application of lean methods and tools has transformed the hospital into a potential model for behavioral health programs facing the challenges of the present healthcare environment. It is a must-have story for clinicians, administrators and other leaders in the mental health field devoted to improving quality and safety at their hospitals and clinics.

Trenches A Lean Transformation Novel

Author : James Franz
ISBN : 1530511216
Genre :
File Size : 23. 81 MB
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Lean transformation mean different things to different companies, consulting firms, and even "thought leaders." Some view lean as a toolkit to eliminate waste to be implemented mechanically as one would install software on a computer. The authors of this book view it as a process of engaging people throughout the organization in a new way of managing to deliver exceptional customer value. Those who have been in the trenches often feel like it is the front lines of a civil war between different factions with different points of view. The best way to experience this social and political process, short of living it, is through a good business novel. In this book, Franz and Liker immerse you in a world where you can begin to learn the basics by walking with the people at Amalgamated and Shiloh as they grapple with the challenges, trials, and tribulations surrounding lean as well as business transformation in general. This in-depth case study was built on a collective sixty years of up close, in depth experiences from both Franz and Liker as they've worked with companies around the globe in their transformation efforts. As you will learn in Trenches, this is a full-contact sport. You'll probably see some aspects of yourself and your company in these pages. The companies live through distinct phases of lean transformation, not unlike what many companies experience. There is a honeymoon period with an experienced lean coach who guides Amalgamated through a deep transformation of one area of their plant with stunning results. Those involved in the transformation learn to see the transformation as systemic focused on improved processes and development of people. They grow and blossom. Then just as they are preparing to spread this profound knowledge they are merged with Shiloh and their mechanistic-oriented lean black belts take over virtually destroying what Amalgamated started. As the company performance plummets new leadership emerges and a new, deeper approach to developing people is introduced-Toyota kata. Leaders learn practice routines to develop a true kaizen mindset. Regardless of where you are in your own journey, this book is written to give you support where and when you need it and to offer a glimpse into an organization as it struggles, falls, gets up again and keeps on trying. It does this because, as we always say, that's how you learn on your journey.

The Leadership Roadmap

Author : Dwane Baumgardner
ISBN : 1138315044
Genre : Leadership
File Size : 63. 68 MB
Format : PDF
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For more than 60 years, a few organizations have followed what is known as the "Scanlon Plan" for employee engagement. Some early benefits were achieved and employee satisfaction was high in these companies, such as Donnelly Corporation and Herman Miller Office Furniture. Likewise, for more than 30 years now, US and European companies been studying and adapting the Toyota Production System (TPS), which has been dubbed as "Lean." Again, some long-term benefits have been achieved, but many have not transformed their workplace culture or achieved operational excellence. The Leadership Roadmap combines the two philosophies of both employee engagement and Lean into one concise and understandable system for leaders to follow. If leaders truly want success like Toyota, they must understand it is the combination of TPS with total employee engagement that made this company a sustaining industry leader. By following the outlined system, leaders will not only make a more successful organization for all stakeholders but will truly enhance their employee satisfaction with their daily work. This book is not just for CEOs, CFOs, and others at the executive level - it is for employees in human resources or project development, the plant manager or first line supervisor. Essentially, it is for anyone in the organization who shares a strong commitment to the foundational premise of integrating the leadership of people, Lean transformation, and innovation systems. The Leadership Roadmap is a practical resource that will foster a new generation of roving leaders -- committed team members who are willing to step up and fill a void and who lead by asking questions that trigger positive change rather than simply giving orders. These new leaders will understand that while the framework for achieving success is simple, the implementation can be complex and daunting, requiring a firm and enduring dedication to renewal, and a step-by-step guide to show them the way.

The Kaizen Blitz

Author : Anthony C. Laraia
ISBN : 0471246484
Genre : Business & Economics
File Size : 60. 52 MB
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When was the last time your company improved productivity from 20 percent to 60 percent-in only four days? Or cut inventory by 50 percent in the same amount of time? Remarkable results like these were delivered by teams of employees and those who participated in the Association for Manufacturing Excellence Kaizen BlitzSM events. Using the Kaizen Blitz, employees learned how to work as a team to tackle problems from the shop floor and, most importantly, how to solve them quickly. That's what The Kaizen Blitz can teach you. Simply translated as "continuous improvement," kaizen is a highly focused process aimed at producing incremental performance improvements in narrowly targeted areas. The Kaizen Blitz is a powerful technique that delivers breakthrough improvements throughout an organization-fast. This book will show you how the Kaizen Blitz works and how to bring the extraordinary benefits of this approach to your company. Coauthored by executives of the AME, the book provides a frank discussion of what kaizen will and won't do, the preparation necessary, obstacles to be wary of, and the results you can expect. The Kaizen Blitz involves everyone across an organization-managers and workers alike. 44t is a low-cost, hands-on process, where all team members are equal and everyone gets their hands dirty. This thorough guide explains how your company can put together your own Kaizen Blitz teams to rapidly develop, test, and refine solutions to problems, leaving a new process in place in just a few days. It outlines how employees can work side by side to implement the best of their ideas for reaching common business goals, such as inventory reduction, capacity expansion, cost reduction, and leveraging capital investments. You will discover how the application of a few simple tools in a straightforward, common-sense approach can bring about real and profound change, provided that management is fully committed and ready to lead the process. In addition, the authors of this important book: * Help you determine whether your organization is ready to attempt the Kaizen Blitz * Outline what you need for an initial Kaizen Blitz project-and what to avoid * Explain why software package-driven process change has limitations * Cite results and applications in top U.S. manufacturers. If you are committed to adopting lean manufacturing; if you want an effective tool to address specific problems in your company; if you need radical change to happen now, The Kaizen Blitz will deliver beyond your highest expectations. The Association for Manufacturing Excellence has pioneered a powerful version of kaizen-a process for achieving continuous improvement in an organization-called the Kaizen Blitz.SM This book will show you how to use this remarkable tool to deliver breakthrough improvements in your company in areas like productivity, inventory reduction, capacity expansion, and much more. You'll learn how to assemble a kaizen team that will determine solutions to your company's specific problems by designing new systems, correcting mistakes quickly and moving on, running and refining procedures, and ultimately demonstrating a new process in place in just a few days. You'll also read about top U.S. manufacturers who have successfully used the Kaizen Blitz to bring about radical, positive change. If your company is ready to achieve dramatic results by implementing new processes-not just proposed, but in place and functioning-in a matter of days, the Kaizen Blitz is the way to make it happen.

Gemba Kaizen A Commonsense Approach To A Continuous Improvement Strategy Second Edition

Author : Masaaki Imai
ISBN : 9780071790369
Genre : Business & Economics
File Size : 43. 2 MB
Format : PDF
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The definitive, fully up-to-date guide to continuous improvement in the workplace "An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the long-term financial position of your organization. Highly recommended!" --Mark Graban, author of Lean Hospitals and coauthor of Healthcare Kaizen "Every business faces the iron triangle of quality, cost, and delivery. Conventional thinking claims you cannot have all three. Not only does Mr. Imai turn that thinking on its head, but he shows you exactly how to do it." -- Matthew E. May, author of The Elegant Solution and The Laws of Subtraction "Masaaki Imai has done it again. The second edition of his famous book not only describes all the tools necessary for any type of business to implement a lean strategy but also includes a large number of excellent case studies." -- Art Byrne, author of The Lean Turnaround Written by Masaaki Imai, pioneer of modern business operational excellence and founder of the Kaizen Institute, Gemba Kaizen, Second Edition is an in-depth revision of this renowned, bestselling work. The book reveals how to implement cost-effective, incremental improvements in your most critical business processes. Global case studies from a wide range of industries demonstrate how gemba kaizen has been successfully used to: Maximize capacity and reduce inventory at Unga Limited, one of Kenya's largest flour-milling operations Change the IT culture at Achmea, a large European insurance firm Exceed customer expectations at Walt Disney World in the United States Improve quality at Inoue Hospital in Japan Transform retail processes at Sonae MC, Portugal's largest employer Practice daily kaizen at Tork Ledervin, a weaving plant in Brazil Stamp out muda at Sunclipse, an industrial packaging distributor in the United States Manage quality improvement by total workforce involvement at Xuji Group Corporation, an electrical manufacturer in China Implement gemba kaizen at many other companies worldwide To thrive in today's competitive global economy, organizations need to operate more effectively and profitably than ever before. Developing problem solvers, increasing productivity, improving quality, and reducing waste are essential success factors. Proven strategies for achieving these goals are included in this pioneering guide. This comprehensive resource offers detailed coverage of important gemba kaizen topics, including: Quality, cost, and delivery in the gemba The five steps of workplace organization Identifying and eliminating muda--any non-value-adding activity Visual management Supervisors' roles in the lean workplace Gemba managers' roles and accountability in sustaining high performance Just-in-time and total flow management The CEO’s role in leading a kaizen culture The methods presented in Gemba Kaizen, Second Edition reveal that when management focuses on implementing kaizen (incremental, continuous improvement) in the gemba (the worksite) unique opportunities can be discovered for increasing the success and profitability of any organization.

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